Reviews for The Pretty Haus
77 reviews
Rated
4.7
out of 5.0
Awards
18 User photos
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![Olivia]()
Olivia L. Getting married on 20/05/2022Unprofessional
I could never get a response from them, I have to send multiple reminder emails to get them to reply me back. One day, out of nowhere, they canceled and refunded me the deposit two weeks before our scheduled date without any heads up.. The reason they gave me in the email was "won't be able to take my date"- very unprofessional. I now have only two weeks to find another hair/makeup artist.. -
![Amanda]()
Amanda P. Married on 23/04/2022Poor response
Sketchy vibes, not sure though maybe just unprofessional. They are happy to collect a deposit but then after that they ghost you and don’t respond to any emails, nor provide any other form of contact information.
I ended up booking with a different vendor as I didn’t want to have to worry if they would show up or not. -
![Jillian]()
Jillian Married on 15/10/2021Multiple weeks will go by between responses
Multiple weeks will go by between responses, tried to book a trial before my wedding and it was impossible to get a response. Got to the point I was doubting they would even show up for my wedding day so I ended up canceling with them and booking with another company. Of course I didn’t even get a response to that. Still waiting to get my deposit back and don’t have high hopes. -
![Kayla]()
Kayla S. Married on 07/09/2021Poor Service
I have had an extremely poor experience with The Pretty Haus. They communicated until they received my deposit then would not respond to emails. Very sketchy as they don’t have a phone number to contact them either. I have been trying for weeks to get my deposit back as I went with another vendor already. Still being hopeful they’ll respond but not holding my breath. Would NOT recommend this company at all. -
![kristina]()
Kristina M. Married on 29/02/2020Stunning never felt more beautiful
Jenna and the ladies at the Pretty Haus, know what they're doing! They made my bridesmaids and myself look and feel incredible! On such an important day I have never felt more like a princess!!! Fantastic job and I would highly recommend them! -
![Taylor]()
Taylor L. Married on 29/02/2020I think my wife made a new friend
Not only was the pretty haus very responsive in our communications, but they went above and beyond to make sure my beautiful bride looked and felt fantastic! -
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Shawna Married on 28/02/2020Hair and Makeup
Taylor and Jenna were great to work with, they were fast, efficient and breezed through 7 women with ease. As a healthcare professional my day to day life I am not very girly girl and I don't put a lot of effort into my hair or makeup. Jenna was extremely easy to communicate with when booking my trial and was great at answering my questions on what type of hair extensions to buy to ensure I was going to get the look I wanted.
Taylor listened to what I wanted even though I was extremely vague with knowing what I wanted. She was able to give suggestions based off her experience and I couldn't have been any happier with the finished product. -
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Amber V. Married on 21/09/2019I've never looked so beautiful
The pretty haus were amazing. They dealt with my every request and even changed my entire hairstyle when I didn't like it. She was attentive and very professional in all aspects -
![Adams]()
Married on 14/09/2019Highly Recommend!
I had searched for a long time for a local makeup artist (contacted around 10 girls) to do only bride make up and the Pretty Haus came highly recommended from 2 friends who used them for their wedding (also in Red Deer). After looking online at their work, I was sold. They were costly – I had to pay travel to Red Deer from Calgary – but I think it was worth every penny! I do not wear much make up but my artist (Taylor) was very personable and took the time to ensure my make-up was what I was after – not too much but enough to show up in photos (and also look amazing). The makeup stayed on ALL night – through happy tears and hugs and kisses – I felt beautiful all night. I also had a virus (was surviving on DayQuil all wedding day) and although I felt like garbage people would say ‘well you look amazing’ - haha. The company was easy to contact and they were professional. I would highly recommend using The Pretty Haus! -
Terra H. Married on 08/09/2019
Looking amazing
Felt absolutely amazing. I was running slightly behind that morning and the girls made it work out completeing my mother and sister before I had got there. Make up turned out amazing and was very impressed with the amount of colours and shades brought since i did not have a trial. Make up lasted all day. -
