About Ciao Bella Cosmetics & Makeup Artistry
Ciao Bella Cosmetics & Makeup Artistry is from Kelowna, British Columbia, specializing in bridal and HD photography makeup. With more than eight years of experience, the team uses the best products and latest techniques to create flawless looks for its clients. It ensures that its clients look absolutely stunning on their big day and provide them with the best possible services. The business specializes in special effects makeup. It provides its services for portrait sessions, as well.
Ciao Bella offers both traditional and air brush makeup techniques to its clients. Mobile beauty services are also provided. It can cater a bridal party up to 20 guests and offers group discounts. Both consultations and trial sessions are provided. Its makeup services include the following:
Consultations, facials, fitness / health, group discounts, group services, hair, makeup, multiple…View more
Airbrush, contour, false lashes, tattoo coverage
More information about Ciao Bella Cosmetics & Makeup Artistry
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Cailey, Married on 05/08/2018
Every Brides Nightmare - do not book them.
Sent on 13/08/2018
Have never written a review online but this company shouldn’t be allowed on a wedding website. Showed up late, in attire that looked like they had been camping on a beach, cursed and talked amongst themselves the whole time (completely took away from the wedding morning bliss). Makeup ended up ok, Tabitha did airbrush makeup which is always great for photos. Her mom Rachel... should care enough about the fact that it is a woman’s wedding day and not ruined bride’s hair for some cash. Would have been better off having a little girl play hair dresser because it was a matted mess. Just asked for simple loose beach curls... very basic and easy hairdo. I was left panicking in the bathroom wondering what greasy product she could have possibly filled my hair with and the curls were like a 90’s frizzy mess. I don’t even know how it was possible.
Worst part... I reached out to Tabitha after to let her know just so she knew going forward and got no response. In my opinion, don’t work in the wedding business unless you are someone who takes pride and cares about making a bride feel as they should on their wedding day. This was a really upsetting and dissapointing way to start my wedding day and had me showing up to my ceremony still panicking trying to figure out how to fix it. Ended up the following week getting everything redone to get photos done again... brutal.
Ciao Bella Cosmetics & Makeup Artistry's reply:
Cailey I don't even k ow how to respond to this right now!
You didn't reach out to me otherwise I would have tried everything in my power to rectify this situation :(
I have been in this Industry for a very long time and never once received a review like this!
I have a stellar reputation and none of our past brides have ever been disappointed!
Let's address some of your concerns!
You told Rachel that you didn't want any hairspray in your hair, so in order to hold your curls she added a curl balm. I know you're not from here but something needed to be added otherwise the curls would have gotten destroyed. AFTER the balm was added you then asked for hairspray which is what caused the frizz. At that point the only way to fix it would have been to wash, dry and recurl your hair.
I apologize for cursing, 99% of my clients love my no nonsense attitude where I treat everyone like friends and we just have a blast getting ready! We tried several times to Include you in the conversation and failed miserably, again a first for us!
Late - by ten minutes so you're absolutely right. However when you called me while I was in San Diego I took your call and knowing full well I had another wedding booked that morning, did everything in my power to accommodate your schedule. I do over 140 weddings in a six month period - please believe me when I tell you that getting one bride ready is not simply for the money as I make more from a single photoshoot.
Our attire - we live in an area where it is incredibly hot during the summer. Showing up in a sundress is not uncommon for wedding professionals, it's how we combat the heat!
We asked you several times before we left what was wrong and you wouldn't tell us. We aren't mind readers however with how long we've been doing this we knew full well something was wrong. We have you the opportunity to fix it but how can we when you won't tell us what is wrong?
Again, our very first negative review in 8 years and I apologize for your horrible experience. I received no phone call or email from you telling me you were disappointed otherwise I would have responded and at least offered some sort of refund.
Kara Rae, Married on 23/09/2017
Sent on 20/11/2017
I would recommend Ciao Bella, but ONLY for Tabitha.
I was married in September and used Tabitha for makeup and her mom Rachel for hair. I did trials prior and absolutely LOVED my makeup, but was underwhelmed with my hair. I decided to change to a style that Rachel had done similarly before, as she didn't seem to "get" my original inspiration and I don't think she had the skills to pull it off.
Anyways, come wedding day, my hair took so long that makeup was rushed and I was late for my first look. We were supposed to do bridal party pictures after the first look, but Rachel took so long doing my MOHs hair that she ENTIRELY MISSED OUR PHOTOS! Because my makeup was so rushed, I didn't get the personal touch and while I still looked pretty, it wasn't the same level of glam gorgeous I was at the trial. The hair was also not what I wanted. I had shown pictures of updos with loose curls and light volume. What I got was very firm 90's prom kind of look with tight curls, back combed to heck and full of frizz and hair spray. Rachel is not a trained stylist and does not have the skills to pull off what I wanted - either time.
Overall, I would still recommend Tabitha, but do yourself a favour and book a real hair stylist - lest it be YOU that misses your own pictures!
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