I do NOT recommend Erin
I used Erin twice before my wedding and everything went smoothy and she seemed nice, however, my wedding experience with her (the most important one) was beyond unprofessional… she breached our contract, and ignored several emails, messages, and various attempts to get hold of her. I am deeply upset over how she treats loyal clients.
I never got a single sneak peak photo (she said at the wedding we would get them), I have never even heard of that.. if Erin had communicated to me that she was busy or behind instead of ignoring all of my messages, I wouldn’t have minded – even if it was a general social media posts to all brides. But as a stressed bride who hadn’t gotten their photos by the date in contract, there should have been some from of communication no matter what. Not to mention, its HER contract. I paid everything on time, treated her well, and I don’t deserve this – no one does. I thought my photos were gone and had several sleepless nights over it. It got so bad I had a group chat with other brides talking about how we can’t get a hold of her (she was online btw). We didn’t understand why she didn’t answer any of us… mind you, this over a couple months, not just a few days.
She only responded once I send an email saying I will go to legal counsel and made a post in a bride group about how concerned I was about my photos. She asked me to take the post down and never acknowledged that she breached the contract. I now also know never to hire someone without a phone number as everyone warned me that was a red flag.
I finally got my photos a couple of weeks later, and luckily, the photos were beautiful. However, Erin forgot to put the PIN in the email for me to download… luckily, she responded to me and provided it, but ever since that day, I have been completely ignored AGAIN. I messaged her the day I got my photos on December 24th letting her know that a couple of photos seem to be missing as my mom has a photo of her taking them (I even sent her photos to explain) - it was actually a really important photo as it was my 99 year old grandpa with my cousins. I also never got a photo of the center piece, bar set up with out custom drink menu, or coffee section where we had custom cups made. I let her have some time as it was the holidays, but it is now February 5th which is over 6 weeks later and she has not responded to my email or Instagram message about the missing photos, which are honestly probably gone by now. I actually wasn't going to post this review once I got my photos, but being ignored yet again when I have concerns over my photos is beyond frustrating.
Aside from this, I told her in our meeting prior that I wanted a group photo of everyone at the wedding and asked when it would be, and she had said it would be after the ceremony. However, I had to reminder after dinner that it hasn’t been done. A brides worry on her wedding day should NOT be the photographer. I should not have had to tell her to take a photo of the center piece, etc. as that seems like common sense, especially since I asked her to focus on the small details. I have also had a few others share with me that she didn’t seem friendly at the wedding, along with noticing a few of the group photos are off-side which is odd for a photographer.
Please do not to put your important photos in the hands of someone who doesn’t care about her clients. I have several friends who had zero problems with their photographer so there are other options out there!