Unboring!Wedding

Yep. I messed up very badly, and I'm so sorry for my inexcusable error, Jacquelyn. I was devasted the day I had to email you the bad news, and I'm devastated now.

As I explained when I contacted you (not that it makes it better at all), when I was manually double-checking all my wedding bookings for 2020, I caught the mistake 7 months before your date. For some reason, the couple who booked that same date a few months before you did never made it onto my iCal, so your date looked available when we booked it. I discovered the error when I saw they had a ceremony planning session booked, but not a wedding - the system hadn't added their ceremony to the calendar. As agonizing as it was to decide how to be fair, I felt that honouring the couple that had booked me first was the best decision in a terrible situation. I have no idea how that calendar glitch happened, and it's horrible how it inconvenienced you so greatly. I suspect it was when I was transitioning from officiating in Toronto to New Brunswick that my calendars weren't calibrated right. Since then, I've put new integrated client management measures in place and it can't happen again, but you got unfairly hurt in the process. I'm so sorry.

As soon as I caught the double-booking mistake, I emailed you and your fiancee both immediately, issued you a full refund, and offered you my ceremony-writing services so you could get someone else to do it in my style. In terms of getting a "replacement," I could direct you to the list of the many civil officiants in NB who will officiate for far less than I do, but unfortunately, I don't know or haven't heard of any other officiants who tell the story and offer the kind of ceremony I do. So I literally can't recommend anyone else - as much I would have loved to or wished someone could just step in for me and do it the same way. That's why I offered to write your full ceremony, coach your hand-picked officiant (I train and coach first-time officiant friends and family all over the world who are asked to officiate through my online officiating course and coaching program), and even drive to Saint John from St. Andrews free of charge to legalize your wedding and handle all the paperwork. I was trying to make it possible for you to ask literally anyone you know to step in, read the ceremony I wrote for you/them, and I would do all the legalizing. But this review is the first I'm hearing back from you after extending that offer. It's still on the table, but I'm sorry it appears that this solution I proposed won't work for you, either.

I'm really sorry I let you down, and it makes me feel literally quite sick to have done so. I made a terrible mistake, and it mortifies me that you're so inconvenienced. This blunder has made be almost obsessively vigilant about my calendar and my bookings since - I never want this to happen again because it hurts me to know how I've been the cause of so much trouble for your planning. A thousand times: sorry.