Crème Couture

Premium

Guelph, Ontario View map

Rating 5.0 out of 5

67 reviews

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About

Located in Guelph, Ontario, Crème Couture is a wedding attire boutique that offers gowns that reflect a timeless elegance. They have exquisite collections of wedding and social occasion dresses to suit your unique tastes. Their team of friendly and knowledgeable consultants know how important it is to find the dress that is just right for you, and they look forward to helping you to select the gown that you are sure to remember forever.

Services Offered

This boutique offers beautiful dress designs in a variety of styles to suit the personality and style of each client. They offer designs for soon-to-be newlyweds and their attendants. Clients can avail of a personal appointment with a consultant to ensure they receive the attentive service they deserve. Crème Couture also offers a fabulous selection of elegant accessories to complete the wedding day look. The accessories available include headpieces, veils, shoes, jewellery, hats, fascinators, purses, and more.

Highlights

Clientele

Bride, bridesmaids, flower girls, groomsmen, mother of the bride, mother of the groom

Services

Alterations, full customization, sample sales, trunk shows

Items Offered

Bridal belts, bridal gowns, formal gowns, garters, hair accessories, jewellery, plus size gowns, sample gowns, shoes, undergarments, veils

Bridal Gowns

$1000 - $2499, $2500 - $3999, $4000 - $6499, $6500 - $7999, $8000+

More information

Which wedding dress designers do you carry in-store?

Essense of Australia, Martina Liana, Eddy K, Aire Barcelona, etc

Which bridesmaid dress designers do you carry in-store?

Sorella Vita, Bill Levkoff, Elisa and Ethan

What is the average turnaround time for a bridal gown?

Less than 6 months

How often do you receive new bridal gowns?

Seasonally

What is your return policy?

Final sale

How do you price dress alterations?

By piece

Rated

5.0

out of 5.0

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62 User photos

+ 58Photos

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Julie Y. Getting married on 17/10/2022

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Exceptional Service, Dresses and Atmosphere

From first contact right through to the dress pick-up the service was top notch! Both my daughters purchased their dresses from Creme Couture in Guelph and the whole experience was lovely! They had shopped at two or three other stores, but both went back to Creme as they had the best selection...they were made to feel like princesses, and both found their perfect dress there! Thank-you for making this such a wonderful, special occasion!
Sent on 18/06/2020

Crème Couture's reply:

Thank you for sharing such a special time in your families lives, the choosing a a wedding gown, with us at Crème Couture.
“Making Memories”
We are honoured to have helped both your daughters . Sincerely Michèle
Emma H. Getting married on 18/06/2022

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Amazing selection of gorgeous gowns and so fun!

We went to Michele and her shop for my first time trying on wedding dresses and I walked away with my gorgeous gown!

Being my first time I was rather unsure of just what I was looking for and only had a few photos in mind. Michele looked at my photos and pulled dresses based on my ideas as well as my body type and height. Once she started to understand more what I was looking for and I did as well we began to make our way to the perfect dress.

I can not thank Michele and her gorgeous shop and selection of gowns enough for making this experience so wonderful and positive even with all COVID protocols in place. Thank you!
Sent on 28/03/2021
Marcelina Z. Getting married on 11/06/2022

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Huge selection and fun experience!

I went to 4 Bridal stores in one day, and was determined to find a dress. I was visiting Ontario from the Yukon and it was the only day I had to go dress shopping. Luckily Creme Couture made my stress disappear! Michelle was so helpful and made it a fun and calming experience. I had the whole bridal area just for me, my mom and 3 friends. Michelle really helped me think about the specific things I liked in each dress, and helped me find the perfect one that incorporated what I wanted! I just cannot wait to wear it.
Sent on 07/11/2021

Crème Couture's reply:

Thank you for taking the time to revue us🤍I am so happy we gave you a wonderful time. Gratefully Michèle
Alexie E. Getting married on 13/05/2022

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Above & Beyond My Expectations

I am from London ON and let me tell you it is worth the drive! I had an absolutely amazing experience with Michèle at Creme Couture. I went shopping for my gown right before the pandemic (Feb 2020) and found the dress of my dreams, but wanted to take some time to think about it. A few weeks later we were in lockdown. Not knowing how long it would last or if I'd be able to get a gown before my (now rescheduled) wedding, I reached out to Creme Couture to see if it was possible to purchase my gown virtually. Michèle responded right away and went above and beyond. She went into the shop and zoom called me, with the lights and music up at the shop even though no one was there. She directed me how to measure myself via zoom and ordered my dress. Even though it wasn't a typical experience, I was so so thankful that she went through the trouble of doing this for me during a time when none of us knew what the future would hold. She was so kind and understanding and really was excited to be helping me even if it wasn't in person. I picked up my gown summer 2020 and again Michèle made the try-on experience so smooth and made me feel special and welcome. I cannot recommend Creme Couture enough. Thank you to the entire team, this is such a special place.
Sent on 25/03/2021
Alyssa H. Married on 23/10/2021

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My dress was beautiful!

Michele was so kind and patient when she helped me into my dress. I was very stressed out and she reassured me that everything would be ok! Big help!
- + 2Photos
Sent on 25/10/2021

Crème Couture's reply:

❤️and I am sure you looked so beautiful on your special day we can’t wait to see photos❤️ thank you for choosing Crème Couture as your bridal shop.
Olivia F. Married on 23/10/2021

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Amazing Experience

I had my bridal gown appointment last night and was able to bring five guests. With Covid happening, Crème Couture is the only store I know allowing this which made my experience already so amazing! It was a closed store appointment that made us feel so special. I’ve attended different stores with other brides and the experience was just not intimate or special at these other bridal boutiques. Crème Couture was everything I wanted my dress shopping to be! My consultant, Michele was very knowledgeable and was able to pull so many beautiful dresses. I was very undecided with which style I was after and she was so great and patient with all the requests I had given her! The appointment is now a blur, but I know in the moment it was amazing. I tried on approx 12 dresses and I ended up saying yes to my 10th dress. It was everything I had always pictured myself being in, and most importantly it made everyone cry! I can’t recommend Crème Couture enough, such a beautiful store! Plus you get some pretty awesome gifts at the end :)
Sent on 21/08/2020
Brittney L. Married on 25/09/2021

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Beautiful dresses but…

When I went shopping at Creme Couture the whole team was amazing. They were helpful, kind and personable. Unfortunately, the kind customer service stopped there. Although I got a beautiful gown that I was so incredibly excited to wear, my interactions with the team after purchasing my dress were disappointing. The younger members of the team were very rude to myself and my Mom, and at times it felt like we were intruding when I was having a fitting appointment. I personally was looking for top customer service and kindness throughout my whole experience as this is a bridal shop.
Sent on 01/10/2021

Crème Couture's reply:

Hello Brittney.

Firstly I must say you looked so beautiful on your wedding day. Thank you for the WeddingWire review.

We all read your review with a very sad heart. As a team we are very sorry we left you feeling like we did not care about you during your alteration visits. This is unforgivable and we are very very sorry. As a team we have discussed the situation that could have lead to this which I would like to share with you. Our bridal shop was allowed to open in phase two of the July 2021 reopening of non essential businesses. We knew we were going to be inundated with alterations on our clients dresses that we were not able to do because of the shutdown. We had so many urgent alterations for weddings going to be held in July/august/ September in order to be able to get through all the customers needing our service we were booked solid from 10am through to something’s 7 pm. On alterations days, we also came in in our one closed day to accommodate everyone. We did not want to turn anyone away and say we could not help them. We had to try and run punctually, practise all the COIVD safety protocols, this in itself is a nightmare as I hate shepherding people. I totally see that with the incredible workload we were faced with we must have looked like we did not care about you our client. It was quite the opposite we did care but sadly did not show it as we were very stressed to get through all the work that is involved in organizing and running alterations for so many people. We are use to this volume of customer, normally we start on dress alterations 2-3 months before weddings. At the time you came to us we had lost those months by being in a forced lockdown. So everyone came in together, which we booked, but did so not to let our customers down. We have had a staff meeting and we have learnt from your review. So thank you for taking the time to inform us of your feelings. Now when we are extremely busy we remind ourselves not to let it show in our manners or faces.

Please once again accept our apologies.
Michèle
Jessica F. Married on 24/07/2021

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Amazing!!!

The ladies at Creme Couture were amazing! Darlene was so helpful and attentive, bringing out just the right selection of dresses so that I could find my dream dress. They were so accommodating to allow me to include my out-of-province bridesmaids in the experience virtually and to make sure all the alterations were done on a tight timeline so that I looked amazing on my wedding day.
Sent on 10/08/2021
Melinda B. Married on 19/09/2020

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Superior Bridal Boutique

I can say many an amazing about creme couture. Accommodating, helpful, go above and beyond. This shop was beautiful and will recommend to anyone looking for their dream dress!
Sent on 30/09/2020
Julie Married on 13/09/2020

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The Wedding Dress experience every bride deserves!

Creme Couture is a stunning shop whose staff truly exceeded my expectations. The lady who helped me was calm, patient, and thoughtful in her choices and ultimately found the dress that I will walk down the aisle in! I would recommend Creme Couture to anyone looking for a professional, warm, and inviting experience.
Sent on 23/09/2019