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Married on 01/10/2016 Vanessa Perri
I found Luxe Drive on the Wedding Wire. Transportation was one of the last things that was on my list. I contacted Luxe drive and my now husband and I went to see the Fleet. Nick was so welcoming, so comforting and accommodating. We would be using the new Mercedes that seats ... View more 10-12 people. It was so luxurious and sleek! It was perfect for a wedding! The driver was on time for all of the pick-ups and was so professional and reliable. The Mercedes was clean and ready to go at all times. The driver kept in communication with us and the photographers at all times! As promised there was water in the Merceds for the Bridal party! I also booked a late night pick up for my parents as well as for myself and my husband. My parents raved about the BMW that drove them home after a very long day! It was the "smoothest" ride ever! My husband and I were picked up in the Jag,... what a classy send off! It was clean, well maintained and water was there waiting for us! Both drivers were so professional and patient we were packing up after a long day's event. I will forever recommend Luxe Drive to all my family and friends! Thanks for all your work! Vanessa & Marco
Married on 06/08/2016 Chermain Yiu
Fantastic car, good customer service overall. Chauffeur service on the wedding day was 20min late - it was explained to us that the driver's GPS had given him directions to a different location of the same address. Luckily the ceremony venue was very close to the hotel pick up ... View more point hence the bride was not terribly late for the ceremony. However, upon arriving at the venue the driver did not know that we had already arrived and drove past the iconic building (LIUNA Station). The bride had to tell the driver that we had arrived and needed to turn back. We understand that the vendor is not from the Hamilton area (neither were the bride and groom), but if the chauffeur service provider had agreed to provide service in an unfamiliar area, then it shoukd be the responsibility of the driver to look up the destination points with the venue names ahead of time instead of "winging" it on the client's important day.
We could tell immediately how much Nick loves what he is doing. The cars were in pristine condition and he let us sit inside both vintages that we were interested in to get a feel for it. Nick was very professional and all of his staff were trained to a specific standard. He also ... View more ensured that the cars were regularly maintained and he guaranteed that we wouldn't be stranded. When the vintage Bentley that we had already booked ran into some mechanical issues, Nick kept us informed ahead of time and when he didn't feel comfortable sending us out in it, he upgraded us to a more expensive vehicle free of charge. Both our drivers were dressed well and ensured we got to our destinations safely. Joe, our driver for the day, arrived on time and was ready with the champagne after our church ceremony. Vince, our driver for the late night pickup, was reachable by phone so that we could request to be picked up earlier than scheduled. We were well taken care of throughout the planning process and the day of our wedding. We highly recommend Luxe Drive. We can't thank them enough.
Married on 11/06/2016 Alexandria S
Hi Nick, Ryan and I had the most perfect day of our lives, and we are grateful for your service! My mom and I are so impressed with your professionalism and customer service! Vince was so personable and helped make our day so special! Please extend our gratitude to him! :) I was ... View more I was also so impressed with how spacious the Bentley was, having a BIG dress I didn't think I would feel as comfortable as I did. Going to the church felt so peaceful, calm and enjoyable! A "ride" I will remember forever. We will absolutely refer your company to our friends and family! thank you Nick and Vince!!!!!
I recently booked with Luxe Drive - can't speak for their service for the day of the wedding just yet, but I can tell you the service prior has been excellent! Nick is very professional and answered many of my questions without hesitation. His vehicles are pristine and the ... View more options are great. Even allows you to choose the colour of the drivers' suits. Great service thus far, good prices, and very professional. Definitely check them out.
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