About Afterglow Studios
Afterglow Studios is a Metro Vancouver-based company that specializes in makeup and hair artistry for brides and their bridal parties. They are a full team of mobile makeup and hair artists who are keen on enhancing every client's natural beauty and features to create a makeup look that will look stunning in photos. You will leave with a pleasurable experience, that perfect afterglow that represents what this business is all about!
Experience
Neetu Sahota is the owner and lead makeup and hair at this company. She graduated at the top of her class from the famed Blanche MacDonald Center with a Global Make-up Artistry Diploma. With more than 5 years of experience in the industry, Neetu will treat your face like an artist treats a blank canvas. She has a team of 5 artists which are fully certified with diplomas in each of their areas of expertise.
Services offered
Afterglow Studios offers soon-to-be-married couples the following services for their wedding day:
Other services
Among the other services she offers, you can find:
Body art, consultations, group discounts, group services, hair, makeup, men's grooming, multiple…View more
Airbrush, contour, false lashes, tattoo coverage
12
C$ 150.00
C$ 50.00
More information about Afterglow Studios
Daniella Neves, Married on 26/08/2018
Series of unfortunate events
Sent on 05/09/2018I will start off saying that the hairs were ON POINT. The make up was good, other than my make up rubbing off on my husband and groomsmen shortly after the ceremony, though this could have been due in part to me crying. The make up kit that was left to make adjustments to the make up did not work well as I'd like it to, but this was not a huge deal to me. Unfortunately, what was a huge deal was the poor customer service the following day when I received my revised invoice.
I contracted an extra service last minute on the day of the wedding, which was agreed to by both parties. I was aware that there would be additional expenses accordingly. However, I found out when I received the revised invoice the next day that I was charged a "late fee" because our start time was at 11:30 AM, and we weren't ready for make up until 12:05 PM - though the room for make up was readily accessible right on time.
The artists were scheduled from 11:15 AM to 3:00 PM (according to the schedule e-mailed to me previously) and they were done at 2:40 PM -- 20 minutes early, not late.
When I followed up with the owner regarding the invoice, it became clear that communication, and expectations for communication regarding the provision of service, was an issue. I was advised one of the artists availability had changed, and required her to leave at leaving at 2:30 PM, as opposed to 3:00 PM on the only schedule e-mailed to me prior to the wedding. Due to the artist leaving at 2:40 PM, she was late for her next appointment. While this was unfortunate, the artist did leave prior to the last agreed upon time in the schedule e-mailed to me.
Apparently an updated calendar invite was sent to me, but not by e-mail, so I never saw it and was not aware of the adjusted schedule. No effort was made to confirm that I was aware of the revised schedule sent to me the day before my wedding, or even whether that worked for my schedule on my wedding day. It was just assumed that I would have been aware of the changes and would adjust my schedule and time accordingly.
When I followed up with the owner, she proceeded to blame me for not seeing the invite, instead of owning and taking responsibility for not communicating her desire to adjust the schedule to meet the needs of one of her artists. I found the tone of the e-mails exchanged by the owner to be slightly obnoxious, and she even mentioned "their lawyers" at one point, which seemed quite passive aggressive to me and over the top, all over a $25 late fee that could have been avoided with simply better communication.
At the end of the day, we were scheduled for 4 hours, for 5 make ups and 2 hairs; and in less than 4 hours they rendered 5 make ups, 3 hairs, accounted for the 30 minutes we didn't show and still, the owner found it was necessary to charge me a late fee. If there is one thing I learned after working years with customers, is that discounts and attitude do not fix much. An apology most times goes A LONG WAY.
Businesses stand out because of the quality of their services AND customer service. I would not recommend Afterglow Studios to anyone. There are lots of good artists out there, so going through this hassle is not worth it, despite the quality of their service.
Diala El-Zammar, Married on 18/08/2018
Loved my hair and make-up!!
Sent on 10/09/2018I highly recommend Neetu and her team for make-up and hair. I received lots of compliments on my hair and make-up. Neetu is very talented and honest in the recommendations that will work. I had a trial where she spent about 3 hours doing my hair and make-up and was flexible in making changes that I wanted on the day of the wedding. My make-up and hair were gorgeous and I still looked like myself which was important to me. Neetu was fantastic and did a great job working with extensions that I bought. She curled my extensions ahead of the wedding day so we can stay on timeline on the wedding day.
Neetu and her team also did the hair and make-up for my mom and three bridesmaids. They all loved their hair/make-up and received a ton of compliments. We received schedules for our hair and make-up and the team was punctual and on track.
One thing that I would have liked is to have more lipstick and gloss in the Emergency kit.
Thank you Neetu and the Afterglow Team for all of your hard work and your amazing talent.
Afterglow Studios's reply:
Thank you for taking the time to write us a review Diala! You were such an amazing bride to work with and truly so beautiful inside and out so my job was such a breeze. It was a pleasure to work with everyone in your booking and you.
We will definitely be considering your feedback regarding the touch-up kit. We are already looking into options to provided a full size lip product that would be within the pricing of the current touch-up kit or offering a touch-up kit at a higher price point that gives brides the option to select a full size lip product. We hope to have this established by the new year. We appreciate your feedback and are aways looking for ways to better our service. We also would like to apologize that you did not feel the touch-up kit you recieved at your wedding was at the value you thought it should be and have been issued a refund for the $25 value of the touch-up kit.
Please feel free to contact us at any point if you feel there is anything we can assist you with and thank you again for putting your trust in Afterglow Studios.
Paula Hlavacek, Getting married on 05/10/2025
Sent on 24/06/2016Rating Neetu 5-stars all around was super easy for me. I've worked with Neetu over a dozen times and I'm always looking forward to seeing her next. She is defiantly my go to makeup artist because not only she's very bubbly and sweet, she's punctual! It's so important to me that my MUA is on time and she has never let me down! Also her kit/products look clean and smell nice, hygiene is a must. I never have to worry when she is in control of my face and hair cause she knows what shes doing! Neetu has done several of my photo shoot makeup as well as my grad makeup and hair.
Afterglow Studios's reply:
Thank you Paula for your words! Its always a pleasure to work with you whether it be graduation, phootshoot or publicity it's always a blast. Thank you for choosing me to be your go to artist ☺
Navdeep, Married on 13/01/2019
Superior quality and price
Sent on 26/02/2019I had booked Neetu for my wedding in Jan and she did a stand out job. I had endless compliments for both days she did my makeup and hair. I recommend her to others looking to book. Her service, quality and pricing are superior to other in the industry. She was able to deliver the exact looks I wanted for my wedding and reception without a trial. I had put my full faith in her after seeing her work and it was worth it.
Afterglow Studios's reply:
Thank you for your kind words Navdeep! It was such a pleasure getting you ready for your big day. Thank you for putting your trust in me, I'm so grateful to have clients like you. Thank you 🙏
test, Married on 13/10/2018
Very Positive Experience
Sent on 15/10/2018I was very pleased with the job Afterglow did for my hair and makeup on the wedding day. They sent me a lovely "getting ready" package in advance of the day so that I knew how to prepare, they arrived on time and were ready to answer all my questions. Neetu was great about making sure that I was truly satisified with the style I got and was willing to make adjustments as I asked for them. They even stepped in and happily helped one of my bridesmaids re-touch her hair pro bono! They were very friendly and a delight to work with. The only thing I would have changed is that my hair didn't hold the shape as well as I would have liked for the duration of the day. That said, it was a long day and it did stand up to a lot!
Afterglow Studios's reply:
Hi Rebecca, thank you so much for taking the time to write us a review. We appreciate your feedback and are glad to hear you were happy with your hair and makeup. I will definitely share the feedback with your hair artist, Jodine, as we would want to ensure future bride's hair holds up all the way to the end of the night. We had a blast working with you and are thankful you selected us as your artist for your big day. Congratulations on being married and thank you again!
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