Quality of service4.9
Anthony & Lisa, Married on 14/10/2017
Sent on 19/10/2017
Sound X went above and beyond to make our day so very special. My dad and I planned on choreographing our father/daughter dance, so we met with Joe to brainstorm the music. Joe created a mash-up of 4 songs for us in one sitting and was happy to do it! He carefully listened to every request and worked closely with our friend/MC to make the night absolutely PERFECT!!!! He was so professional and fun during the event and even brought us a couple of drinks during dinner. What a stand-up team!
Angela & Pedro, Married on 30/09/2017
Sent on 05/10/2017
Extremely professional and accomodating. Went the extra mile to ensure we had drinks at our Head Table. The DJ/MC combo kept the energy up during the entire dinner service. Would definitely recommend.
Chantal, Married on 23/09/2017
Sent on 12/10/2017
We had the pleasure of working with Christian. He was fantastic, understanding, approachable and outgoing. His knowledge of music is spot on and was extremely helpful with choosing important songs for the night. We would highly recomend sound x entertainment and Christian!
Antonella, Married on 22/09/2017
Sent on 22/09/2017
Everyone raved about the music. It kept everyone on the dance floor all night, right to the end of the wedding reception. Great interaction with guests and very courteous to ask me if I had any special requests. It was a memorable night through and through.
Melina & Matthew, Married on 09/09/2017
Sent on 25/09/2017
MC (Fernando) did great. DJ was brutal. Did not follow my songs listed to play. Played really weird music which resulted in an empty dance floor the whole night. During dinner we specifically asked for light easy music and he starts playing like clubbing music. Our guests afterward complained that it was inappropriate for dinner and confusing about if they should be dancing or eating. Ultimately payed $3000 for an empty dance floor. Not impressed.
First off congratulations and thank you for your honest feedback! After your review we had a meeting with the DJ and we would like you to know that he no longer is employed with our company. We do take this industry very very seriously as the awards we win are because of feed back like yours. All the best and hope to see you on the dance floor soon.
Sound X Entertainment | Digital Entertainment Group
Kristen Javier, Married on 26/08/2017
Sent on 08/09/2017
Thats the only way to describe our experience with Sound X Entertainment. Joe Barile was more than just our DJ for the night! He kept us all on track knew exactly which song to play at the exact perfect times and was so much fun! Our dance floor was full even after the lights came on! Joe created the perfect atmosphere of fun with perfect song choices for all ages throughout the whole night!
The party really can make or break the day and with out a doubt our party was on point with Joe taking care of the show! Every song was a hit and even I stayed on the dance floor till the very end! :)
There could never be enough ways to say thank you! Joe and sound X were absolutely incredible! Book them NOW!!!
Brittany Gurr, Married on 19/08/2017
Sent on 25/09/2017
This was by far, the worst vendor choice that we made, and the worst aspect of our wedding on the day of.
1) In the initial meeting, we had requested an MC, and were billed for that service. Less than 12 hours later, re asked that they remove this service and fee and were told it could not be done. It took 2 weeks of asking and waiting for approvals (?) for them to finally offer us 2/3 of this fee back.
2) In our initial meeting we were told that we'd meet our DJ one month in advance of our wedding, which would give us an opportunity to see this person DJing another event to assess the match. We never received a call to set up a meeting so we emailed and phoned multiple times (as did our coordinator) and received no response for 3 weeks. Finally, the organization claimed not to have received any emails or phone messages from any of us and invited us to meet the DJ with less than 2 weeks to spare.
3) I arrived at our meeting with a breakdown of our itinerary and accompanying genres, in addition to a must-play and do-not-play list. The DJ we met with had not reviewed any of our event details for the meeting. Throughout, it seemed he was more interested in working from his itinerary than ours. He spoke to me as if our wedding was a cookie cutter event, in the same order, with the same components etc. as everyone else's.
The actual DJ performance was so incredibly disappointing. I had provided a clear outline for genres (such as motown, reggae, classic rock) during each section of the evening, and had specifically requested ZERO cheesy wedding music. To ensure this was clear since music is certainly subjective, I provided a large list of do-not-play songs. He played about half of the songs on our must-play list, and half of those on our DO NOT PLAY list. Multiple guests approached me to make jokes about the music, and offered to try to rectify the situation. He played Rasputin and Seal and Lean on Me, during dinner. Literally our worst nightmare.
Mike C, Married on 18/08/2017
Sent on 23/08/2017
We worked with SoundXEnt for our wedding day and we have nothing but positive feedback about our experience. We had DJ Kelvino as our DJ and MC. He did an amazing job! He was energetic, very helpful and most importantly he had all of our guests dancing until late into the night. Love that guy!
Meaghan, Married on 12/08/2017
Sent on 14/08/2017
We had an excellent experience with Sound X! Melissa and Edwin were very receptive to emails and it was clear they wanted to make sure everything went smoothly for us.
Our dj, Joe, was amazing!! He was very flexible with our requests and really put in a lot of work to make sure everything went perfectly! He made the experience and the reception fun. Many of our guests commented on how great the music was and how much fun they had on the dance floor. Thank you so much Joe for making our special day so much fun and a party we won't forget!
Dianna M, Married on 26/06/2017
Sent on 23/08/2017
We had a great experience with sound X. Anything you need, they are there to help you and accommodate your needs. We had our grade 8 graduation serviced by Sound X and the DJ did a phenomenal job with kids and making sure they were having a great time!