Located in Vancouver, British Columbia, Vancity Photo Booth specializes in creating fun memories with photobooth experience for weddings and other special events. Their state-of-the-art open-air photobooth delivers high quality prints which can be instantly shared on social media. With crazy themed props and and unlimited shots, your wedding will be a hit!
Their services offered include:
- Open-air photobooth
- USB of images
- Enclosed booth
- Flip book
- Social media integration
Vancity Photo Booth is also available for:
- Holiday parties
- Corporate events
- Bridal/Baby showers
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Frequently asked questions
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ReviewsWrite a review
Unprofessional and deceptive
As we are quickly approaching our wedding, I followed up to touch base and get contact info for the wedding day and they simply responded payment was not received and they had cancelled our booking and had no more availability. After providing both confirmation email of payment and bank statements, they said they won’t provide service to us because our event is in the USA.
Fully respect that a company can make the choice of where to service in the time of COVID, however, Vancity made no attempt to notify their change in policy nor offer a refund. In fact, they initially tried to claim payment wasn’t made, even though they later admitted it was. Since calling their bluff and then changing their reasoning to a COVID related decision, I was told that a refund has been initiated.
Considering the story changes, my confidence in this company is low, so I will be watching for the transfer of funds to come back into my account closely.
I would not recommend this company - especially when planning a large event. There are so many moving pieces to putting on an event and you need to know you can trust your vendors to show up. Vancity not only didn’t show up, but they provided zero follow up and attempted to pocket the down payment. At this point, I’d assume this company is a scam.
Response to Company comment below:
Hi There - I am happy to follow up with your below response as it seems there is some conflicting information being shared within your company and the full picture was not shared.
I have provided two screenshots of conflicting communication in this issue.
1. The first screenshot shares the initial email I received on 4/13 indicating that the customer service representative did look into my account and that you did not receive a deposit. It was not until I pushed back and provided proof that I made the payment, that a verification of payment was made. Please see highlighted in yellow in the email attached. To your point below: this screenshot indicates that you did, in fact, deny that my deposit was initially made.
2. As stated above in my initial review, I fully respect a company to make the decision to no longer service an area during the hard times of covid. That was never my issue. My issue was that it was never communicated to me that my paid service would no longer be provided once the decision was made to no longer service the states. I would also like to draw your attention to my second screenshot, which is from the Vancity website and was taken today, indicating that you still offer service the Seattle area.
As you can clearly see there seems to be a larger miscommunication here within your organization and I do hope you can use my experience to better service your customers in the future. Feel free to reach out to me with any further clarify information if needed.
Great to work with
They were on time, ready to go by the time agreed and provided great service to our guests.
I wouldn't have changed anything, aside from maybe them packing up PRIOR to 10:30. I was under the impression tear down would START at 10:30; but that may be our misunderstanding.
Great photo booth!
Convenient and Great Service!
Fantastic! Book them now!
Great Photobooth company!
Need at your event!
VPB was also very attentive and the service was always great.
A great addition to your wedding!
They worked with me to create a template for the prints, making as many revisions as I requested.
I booked the 4 hour session, and added the black and white Kim kardashian effect.
Guests loved it and the photos turned out great!
One thing I didn’t know was when you add the black and white effect you only get b&w pics, I thought the guests could choose between colour or b&w as it’s an add on but no, so keep that in mind.
Overall I would recommend!
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