About Pillar and Post
Located in the picturesque town of Niagara on the Lake, Ontario, Pillar and Post is a unique venue that specializes in providing an amazing setting with award-winning cuisine for weddings and other special events. With exceptional service to boot, this venue has all the key elements to make any wedding celebration an unforgettable event for you and your guests.
Facilities and capacity
The facilities found at Pillar and Post include event spaces with warm atmospheres and Tuscan-inspired decor. The Olde Library & Gallery can accommodate up t0o 56 and 88 guests, respectively. The Upper Canada Hall Ballroom has a capacity for 192 guests and The Secord Room can accommodate up to 24 guests for a small, intimate wedding.
Pillar and Post provides couples with a Wonderland Wedding Package which includes the following services for their wedding day:
More information about Pillar and Post
24 Reviews for Pillar and Post
6 User photos
Jade · Married on 26 of October of 2019
Beautiful venue with the whole package!
We recently had our rehearsal dinner & wedding at Pillar & Post and it was wonderful. The day of we felt very taken care of by staff who went above and beyond to create the wedding we envisioned. We had our ceremony in the rose garden and our reception in the upper Canada hall.Sent on 19/12/2019
Leading up to the wedding there were hiccups with the venue (I'm sure there always are) and we ended up working with 3 different coordinators, our last one only two weeks before the wedding. Our final coordinator, Rikki, received us as very stressed out clients with a lot of questions (with the change being so close to the wedding date). After one meeting with her we were immediately calmed and felt completely trusting in her abilities! Rikki was friendly and attentive, easy to communicate with and was able to offer us things that had previously been denied (such as help with setting up our decor & having Pillar & Post store it for us overnight to be picked up the next day). Rikki was such a blessing and we were very happy with that change. Unfortunately, prior to Rikki the wedding coordinator seemed uneducated about the property and difficult to reach.
The night of the rehearsal dinner started a bit rocky. Everything was set up beautifully in a space upstairs. We requested an open bar that we would be paying for at the end of the night so upon entering, I asked the bartender for a glass of wine and she told me the price- I noticed an entire menu with pricing was also set up. I explained to the bartender that guests would not be paying and that we would cover the tab at the end of the night as was planned. There seemed to be a miscommunication because the bar tender told us that's not what she was told to do and was quite rude about it. She ended up grabbing a manager who sorted it out but we found the customer service during that mishap was mainly pushing blame onto my husband and myself instead of just fixing the issue (it was all going to be paid for regardless!). Afterwards, the bartender actually went above and beyond, the service became so much better and she brought me the wine I initially asked for without even being asked a second time! The food was set out before we arrived (bar menu- pizza, wings, nachos, fries, salad etc) which wasn't ideal. We had told staff that we would be eating after the rehearsal so the food ended up sitting out for over an hour. We wish it had been brought after we were done the rehearsal portion. Regardless, the food was delicious!! We enjoyed our rehearsal night anyways and it was a very good set up for us. We would recommend to have it here, just make sure you ask the food to be brought out later!
The day of the wedding my husband and his groomsmen hung out in the Chicago suite downstairs which they enjoyed. When I arrived just before the ceremony, Rikki (our coordinator) met me at the limo and helped me stay calm. She told us exactly what we'd be doing and walked us to the back of the lobby where she lined myself and my bridesmaids up waiting to go down the aisle! The ceremony space was beautiful - what a perfect venue! We took a lot of photos on site and a few a the park next door.
Our cocktail hour was in the bar space just outside of the upper Canada hall, it was enjoyable but the space was quite small for the amount of people we had (145). It was difficult to walk through in my wedding dress! The bar service was quick and I saw lots of cocktail servers with plates, I was offered food right away. Staff were so friendly!
Our reception space was stunning and intimate. It was a perfect size for 145 people. I loved how no one was far away from the head table. The room didn't need a ton of decor because it was already so incredibly beautiful. Staff saved Hors d'oeuvres for the wedding party at the head table on little plates to make sure we got to try everything. The food was phenomenal- a lot of people complemented us that it was the best wedding food they've ever had! Rikki helped the whole night run smoothly and kept us on schedule with everything.
We had donuts instead of cake, which staff graciously cut for us (so people had options of quarters of donuts as well as whole donuts).
With our wedding package Pillar & Post gave us 2 nights stay, which we were able to use concurrently, giving one to my parents and kept one for ourselves. The suite was spacious and we were left a bottle of wine. We wish we could have had more time to enjoy it!
We had so many complements on our entire wedding day. We had an incredible day and truly loved having it at Pillar & Post. We look forward to coming back in the future for anniversaries and special occasions. Thank you Rikki & the Pillar & Post team!!
Pillar and Post's reply:Congratulations Jade and Devon!
Kimberley Houtby · Married on 23 of February of 2019
Attention to details and professionalism
We worked with a number of ladies from the wedding event department but particularily with Emily. She was absolutely lovely and so pleasant to work with! She was quick to answer all my questions and took care of all the details. I didn't meet in person with her until the day prior to the wedding but she already had everything set up exactly as we had discussed. She met with me again the morning of the wedding and was with us coordinating throughout the day. Everything was just perfect, the food was fantastic and the staff was polite and professional. This was an amazing experience full of wonderful memories!!Sent on 26/02/2019
Olivia Beckham · Married on 19 of January of 2019
Our magical winter wedding
We got married at Pillar and post in the Olde Library on january 19th 2019. The on site staff for Pillar and Post made our day so unbelievably special. Farin and Emily did phenomenal on site coordination and had fantastic communication with us at every turn. Kristy, the banquet captain, and her team gave us amazing and dedicated service from tasting to rehearsal to dinner the day of. Even Marlene at the front desk and Twyla from housekeeping were so kind, helpful and accommodating as we embarked on this whole affair and made us feel so cared for. We cannot thank the staff enough for how wonderful they made our specialSent on 20/01/2019
Holly Iwaszko · Married on 14 of October of 2017
Pillar and post was just what we were looking for. Rustic. The staff were accommodating, helpful and on point with the food. The food was exquisite. The servers did an amazing job and the wedding coordinator was extremely helpful.Sent on 13/11/2017
Michael Grover · Married on 22 of July of 2017
Both the staff and location were truly fantastic. While we had a series of event coordinators, we were well transitioned from one to the next in the year leading to the wedding, and we always knew who we could contact with a question, and we always received quick and helpful responses. In particular, Lorraine, was a godsend in the year leading up to the wedding. On the weekend of the wedding, Kristi was a fantastic help from beginning to end. If we had a question or concern, she was on top of it right away. Truly a cut above in both quality of food and venue, as well as fast and courteous service.Sent on 22/08/2017
Pillar and Post's reply:Thank you so much Michael for taking the time to leave this message. I am so happy to hear that our team was able to ensure your day was truly wonderful! I also love seeing your display picture! You look so happy, and that makes us happy :) Thank you for allowing us to be a part of your most special day.
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