About Bisous Events
Bisous Events is a Toronto-based company that specializes in wedding planning for modern couples who wish to steer clear of the traditional. They take their special day to heart, and the joining of two souls. This company will incorporate the cultures and influences of the bride and groom into a singular wedding celebration you will remember forever.
They offer complete wedding planning services and event management depending on the needs of the couple. Flawless execution is the result of careful planning and at Bisous Events, they deliver only the finest in coordination for your big day.
In addition, this fantastic event planning business provides services such as the following options that couples can choose from:
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Christina Rupsingh · Married on 28/06/2019
I can't speak to Jessica as a wedding planner, but I can absolutely say I would never recommend her as a day-of-wedding coordinator. She has been a nightmare to work with, is extremely defensive, and unable to acknowledge when she is in the wrong.Sent on 06/08/2019
Our wedding took place over two days, and Jessica did not show up for the entire second day (wedding ceremony/reception). Her dog fell ill the night before, and we completely understand this was an unfortunate circumstance and that dogs are considered to be a part of the family too. However, in such an event, Jessica did not notify me that she wouldn't be attending at all. It was only when I texted her in the morning that I found out. She also did not send a comparable coordinator which it explicitly states in the contract. We paid for 10 hours of experienced lead coordinator time, but she sent just two assistant level staff (our contract had an assistant to be with Jessica regardless), and neither of which were on our calls with Jessica since we started working with her. A number of things went wrong and our friends and venue coordinator had to pick up the slack to ensure we had a great day. Our issue is that we paid upfront for services that we did not receive. Following the wedding, we asked for a partial refund, and Jessica flatly refused, instead insisting that she should have charged us for other things (that we did not ask her to do, nor was brought up as being effort for her at the time). She completely dismissed our concerns and was negative, and condescending which is hard to believe given the situation.
Following the event, multiple vendors commented about the lack of experience and general knowledge of the events from the Bisous Events team. Key vendors were not even notified of the fact that she would not be in attendance for any part of the day. Following the wedding, we notified Jessica that we consulted with a lawyer about her breach of contract but that we'd like to resolve the issue fairly and amicably. Jessica responded through her lawyer; she threatened to sue us for defamation from fair comments made by OTHER people at our wedding and only offered us a small compensation if we agreed to be legally bound to never post negatively online about our poor experience. We can not believe how unprofessional Bisous Events is in their treatment of customers with fair claims and concerns, and will not be intimidated as we are not sure how many people she has potentially threatened to sue to have a negative review removed.
If you're thinking about Jessica for day-of-coordination, definitely consider a different vendor. We are happy to connect directly should there be any questions about any part of this review.
Jenn Jimmo · Married on 06/10/2018
A dream to work with
When my husband (!) and I finalized the plans for our wedding, we knew we cared about a seamless wedding, with personal touches, that we also personally could enjoy with our guests. We weren't sure we needed a wedding coordinator, but thank heavens we got one! Jessica from Bisous was a pleasure to work with. She is so organized and well versed in the Toronto wedding industry, that we immediately knew we had made the right decision. She offered great suggestions around our wedding and vision, while never losing sight of what we as a couple wanted. She even sent us several planning tools, including checklists! We had a few meetings with her, in her studio and at our venue, which was extremely helpful and again put us at ease. We got married at the great hall, which being a somewhat non-traditional venue, had many unique things to consider. She considered aspects of the day we haven't even thought of, created a great schedule and also liaised consistently with all our vendors, to make the day run so smoothly. I actually can't praise her enough for how seamless and smooth everything went all day - we got to enjoy time with our guests without ever worrying about something getting done, because Jessica was already on top of it. For a couple who literally tried to DIY most things, she also was so so helpful at setting up our venue with our vision and literally took our ideas to the next level, making everything look absolutely amazing. We got so many compliments on how beautiful our tables looked and how laid back the event felt. If you're not sure about whether you need a coordinator, I encourage you to chat with Jessica and consider getting one. Because we're hopefully only going to have one wedding there were tons of things that we didn't know anything about, and her expertise and advice went a long way!!! She honestly made our day, and our guests day, so much more enjoyable! Cannot recommend enough!Sent on 23/10/2018
Bisous Events's reply:Thank you for your wonderful review! You both are the sweetest and we can't forget about your adorable doggy, June! I loved all the fun surprises on your day and it was my pleasure working with you and your families. All the best to you both
Katie Carino · Married on 09/06/2018
Highly Recommend Bisous Events
My husband and I were married on Saturday, June 9, 2018 and had hired Bisous Events as our wedding coordinator. I have previous experience in event management, so I wasn’t looking for a wedding planner but really needed someone to take care of the details leading up to the event and especially on the day of. I found Bisous Events listed as the wedding coordinator for a beautiful wedding that I saw in Wedding Bells magazine and I knew I had to reach out. My experience with Jessica from the beginning was very professional and welcoming. She was incredibly organized, providing me with several detailed lists of the specifics that she required from us to execute our event, and made it known that it was her priority to ensure that we simply enjoyed our day. She was also very flexible for our meetings in terms of where and when to meet. I would absolutely recommend Bisous Events to anyone who is looking for a company that is professional yet personal, detail-oriented, creative, and customer service driven to execute the details of their wedding. Thank you, Jessica, Kathryn and team, for allowing us the opportunity to enjoy our special day; it wouldn’t have been as stress-free as it was without your attention and support!Sent on 25/06/2018
Bisous Events's reply:Thank you so much for the kind words and for being such a wonderful pair to work with! Wishing you both all the best as Mr. and Mrs.!
Liane · Married on 26/11/2016
Aside from choice of the right bride and groom, booking Bisous Events was the best wedding decision we made! Immediately after we met with Jessica to discuss booking month-of planning services, we instantly felt a weight lift off and knew that we were in excellent hands.Sent on 20/12/2016
There are so many pieces to pre-wedding and day-of organization/set up that just aren't known to people who are planning for the first time. Jessica steered us in the best directions and helped us streamline communications with vendors and maximize their services. She was always available to provide advice (responses within 24 hrs), and in the weeks leading up to the day asked us all the right questions to anticipate elements to help the day run smoothly.
Even if a venue provides a coordinator, their priorities can differ. Jessica and her team are there 100% for you and to advocate on your behalf and deal with any little hiccups that pop up in the day, allowing your guests to just enjoy. We got the feeling that she truly cared about our vision and making the event a success, making every effort to be involved with venue communications and key meetings over and above what was contracted for.
It also helped that Jessica has impeccable style and she and her team were meticulous in their work. The décor set up reflected our instructions perfectly (or expertly worked around any last minute hurdles).
As a financial investment, while the peace of mind and comfort on the day alone is worth it, we also felt that the service costs were recovered by her ability to help you focus on what is important to you and re-purpose / maximize décor pieces from the ceremony to the reception. Highly recommend!
Tracy Tran · Married on 16/09/2017
Spetember 2017 wedding
Shortly after our engagement, my fiance and I both knew a wedding planner was definitely a must we will not go without hiring a professional. I found Jessica simply after doing some research online getting in touch was so effortless we met in person when we both flew home (we reside in Alberta but originally from Toronto). The partial planning option was a great choice because overall we knew what we liked and needed help with mainly decor etc. Jessica was always there for any questions no matter how big or small. She went above and beyond for us, we had a great time. The attention to detail was incredible I cannot say enough how great of a day it truly was. Thank you to bisous events and JessicaSent on 20/02/2018
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