VidMedia Cinema & Photography

Alex Monika and the rest of their team did our e-shoot, pre-wedding video, and captured 2 days of wedding ceremonies! We never expected something this beautiful!! Not only are they, and their crew, so talented, but they are also extremely personable which made us feel incredibly relaxed and able to just have fun 🙂 Everything was top notch and we loved their professionalism and timeliness! We would recommend them a million times over and have! My sister-in-law has already booked with them lol

We love you guys!

They were so fun and easy to work with from the start with our engagement shoot and eventually our wedding. They have been extremely responsive and very accommodating as we had to reschedule our initial wedding date and they have a real passion for what they do which is reflected in the work through their photos and videos. Opting for a wedding video was one of the best decisions we made throughout the wedding planning process as you get to relive the magic all over again!

They are punctual, timely and had a great turnaround time for our photos and video. They offer wonderful services and I’m so glad we chose the photo booth, as it was a huge hit with our guests! Thank you for making our day so wonderful! You truly are the best!

There are no words to actually describe accurately how my wife and I, and our whole family/friends feel towards Vidmedias actions, emails and lack of actions, specifically the owners Alex and Monika.
We are writing this so that we hope no other couple goes through what they put us through, which spoiler alert they tried to get us to sign away our right to say anything publicly about our experience with them, which that alone tells you a lot.
Vidmedia was hired by us in May 2021 to video and take pictures of our wedding Maria and Elicia On October 23, 2022. We had a zoom call with them prior to booking to make sure they were the right fit.
At this meeting we in detail discussed with them if they could capture two brides walking down the aisle towards each other from opposite ends at the same time. This was our biggest concern with our wedding.
We were assured by Alex and Monika then and 10 days before the wedding again, that this would not be an issue as we had paid for two videographers and two photographers for our whole day.

We received our final package on Monday January 16, 2023 and paid extra for the raw video. We were heartbroken to find out that Monika who was supposed to film Elicia walking down the aisle with her father (who we didn't even think would be alive to walk her down the aisle) only captured about 15 seconds of this crucial moment that we explicitly discussed and even if it was not, this should be common sense to capture professionally. There wasn’t even a good photo of just Elicia and her father walking up the aisle.
It is clear through the raw video, because it was not included in the edited video, that Monika was not prepared to capture Elicia walking down the aisle.
Not only did she fail to do this, they tried to cover it up and when we brought this to Alex and Monika’s attention twice, they completely ignored us and to this day we have no explanation as to why this moment was not captured properly and no apology.

Instead of owning up to their massive mistake, their response was immediately to go on the defensive, they emailed things like,
"We are saddened that you feel this way and quite shocked as we have never had a couple react this way. We sincerely hope that all of the things we have done beyond your package specifics are actually appreciated and haven't gone unnoticed; such as:
- staying longer without charging any overtime. Even taking out camera equipment to take certain shots after having been already packed up.
- providing a free trailer + maxed out your purchased film length
- complimentary blog post and tons of sneaks peaks/reels to get you excited"

So as you can see above, not only did they rob us of services we thought we paid for and discussed, which was over 9k, they robbed us and future/present family from reliving the moment of Elicia and her father walking down the aisle.
On top of that, they also want us to shut up and appreciate the extra stuff they did purely for their own marketing. As anyone can see we are all over their social media and blog because we are a same sex interracial couple (whom they failed to service properly and as promised) unfortunately this was not the only thing they failed to do. There were many, but I will just continue with the second major issue.

When Monika applied the black Lapel Mic on me (Maria) she clearly stated to me, "not to worry as we will photoshop the mic out" so naturally on the day of my wedding, hearing that, I would assume that I don't have to worry about it. The black mic was present in almost all the first look and ceremony photos.
We brought this up to them three times, and they denied saying that statement and their only solutions to us after the fact is that, "we can photoshop the mic out of the 76 pictures but we will need to charge you about $600, or if we did not mic you then your audio would have been horrible or we would just have deleted all the pictures that showed the mic (so all of the pictures from the first look to the ceremony) and their last response to this was even more shocking.

They emailed us with a legal document stating that they will photoshop the black lapel mic out of the 76 photos for free but only if we both sign this legal document, which clearly states these words,
"The client will cease and desist any further complaints directly/indirectly with the contractor. Any direct or indirect comments/dialogue in any form of medium that are found to be slanderous, defame character/brand image, interfere with business expectancy, violate privacy rights, or breaches the original booking terms or this additional clause will be governed by and construed under the laws of Ontario and may lead to legal consequences if found."
Essentially they tried to shut us up and our emails to them have been courteous and minimal (a phone number to reach them was never provided and every time we asked for a phone call they refused or made excuses)
Why would anyone sign that legal document? Especially when all we get out of it was for them to do what they should have already done and promised to do.
The black mic was in complete view of a bride wearing a white dress, no other alternatives were provided to us prior to the day or the day of, nor was this ever discussed with us to possibly be an issue.

It is pretty clear to anyone that Alex and Monika were not properly prepared to service a lesbian couple. This is the 21st century, where they had and still have the tools to fix a problem they created with a black mic.
The facts of their actions are stated above. I will leave anyone who made it this far to make their own judgments. Meanwhile, we have gone to the BBB in hopes for them to help us come to a resolution, which would be at this point, an apology, and a reasonable refund.
This was incredibly disheartening to write as we felt as if Vidmedia was a vendor we could trust and they were recommended to us from a friend. We liked their creativity and most of our photos, they did do a great job on these things. Although, we cannot in good conscious recommend Vidmedia to another gay couple due to the above.

My hubby and I recently had an elopement style shoot with VidMedia!
Every last image is beautiful 😍

Outside of the fab photos, they were extremely professional while being fun! We had such a fun time and they really helped giving posing tips to make sure all the little details were perfect.
I can guarantee you that you will have an amazing experience with VidMedia and will LOVE your photos for years and years to come!

If you are looking for a professional, reliable and talented photography and video team for your wedding, then you should not look elsewhere!

Alex & Monika have been part of our wedding journey since our engagement photos pre Covid. We fell in love with their style. It was so comfortable taking photos with them and we trusted that we were in good hands. When we got our engagement photo we fell in love with them and couldn’t wait for our wedding photos! Unfortunately, our wedding got postponed twice due to Covid and they were our easiest vendor to work with. They were so flexible, accommodating and understanding. We truly felt extremely lucky to have such an amazing vendor. When our wedding day finally came they went over and beyond. My wedding planner, bridal party and family were so impressed with how good they were and how easy they were to work with.

Most importantly, We are in absolute LOVE with our wedding video and photos!!!! Every single detail is absolutely jaw dropping. They brought our entire vision to life and I will be forever grateful to them for capturing the most special day in our lives so beautifully. They have been nothing but a pleasure to work with and their passion and talent is truly reflected in their work. I couldn’t have asked for a better team to capture our wedding and make the whole process seamless. I guarantee you that you will not be disappointed with this team if you choose them! Thank you VidMedia for capturing memories that we will cherish for the rest of our lives! You are truly very talented!

From the beginning, we knew VidMedia was our choice. From their professionalism, response time, down to earth personalities, and level of attentiveness, this team knocked everything that they touched out of the park! The day of our wedding, the VidMedia team was constantly filming content from EVERY angle yet still somehow blended into the background seamlessly. If you’re on the fence about hiring this team, don’t even give it a second thought, do it! Their final pieces are all a work of art; turning nothings into everything 😍

Alex & Monika!

Sooooo I have NO clue how to leave a review on FB, so I will leave one here because the team absolutely deserves it!

I just wanted to screammm THANK YOU THANK YOU THANK YOU!

I am the most timid person when all eyes are on me and your entire team made me and everyone else as comfortable as possible. Throughout our meetings from day one, has been smooth and consistent and from then, I knew you were the perfect fit for our wedding!

I've had so many vendors that day let me down in some way and I can honestly say that you all didn't disappoint. The team is so easy-going, fun, honest but yet extremely professional. Our photos definitely speak for themselves and we've received so many compliments on the photos, videos and photobooth!

Thank you for having patience with myself and our crazy families and capturing such a significant day, the pictures and videos speak our very own love story! I would highly recommend you until you're ready to retire lol!

XO,
Skyler and Joseph Coniglione

I don’t think anything I am going to say, will give them justice.
Vidmedia started with us from the beginning. They took our engagement pictures, and when asked last minute if they could also do maternity pictures, they didn’t hesitate! Or think twice! They were ready to get the job done and accommodate our requests.
Vidmedia team are not just professionals but are experts in what they do.
The way they conduct themselves professionally makes the whole process so much easier!! Emails, calls, every single form of communication they are always on top of everything!!!
As a bride I worried about every single detail, and wanted everything to look perfect, and knowing I had Vidmedia, I knew this part of my wedding planning I did not have to worry about.

On the day of the wedding, they made the whole day as easy as possible. They made us laugh! They made us feel comfortable! And they were so patient with all of us. They knew exactly what to do!
I KNOW we will get the perfect pictures and it is all thanks to them!
Having the best pictures and a wedding video with all my loved ones is the best decision I could’ve ever made.

Alex and Monika were not only our photographers and videographers but they are great people who you can tell are passionate about what they do!!

Don’t look any further
They are what you’re looking for

Thank you Alex and Monika for all your hard work! Always making sure to get the perfect picture!

Working with Alex and Monika was a fantastic experience. Every interaction we had with them, from the initial zoom call to our wedding day, left us feeling like we were in good hands.
I initially chose them because their portfolio looked incredible online- clean, beautifully edited photos that felt vibrant, organized, fun, and lively. Now I am so grateful, because we have a collection of photos from our engagement shoot and wedding which are just as amazing!
Alex and Monika proved time and time again that they are talented, competent, and able to capture beautiful images while shooting in all kinds of environments (even in... um...TORRENTIAL downpours. See our engagement shoot in their blog for an example!).
They were enthusiastic, caring and energetic despite working long hours during our wedding day, and SO MANY of our guests commented that our photographers were "REALLY good!" "so nice!" or "must have gotten a lot of pictures!" in the days after our wedding. The hard work they put in to capture so many shots was noticed by so many!!
Thank you so much for capturing memories from the most important day Jake and I have spent together. We are so grateful that we chose you to be there for us on our wedding day!!
10/10, 5 stars, would recommend!!

Alex & Monika are absolutely amazing. From their talent to their personality, they made my wedding photography experience fun and so fulfilling! The photos turned out absolutely stunning. Even in the rain, they created some of the most amazing shots. The video was extremely cinematic, like a professional movie that I know we will watch again and again for the rest of our lives. Highly recommend them to anyone looking for a wedding photographer who can capture your day in all it's beauty & keep the vibe relaxed, chill and fun! Thank you so much VidMedia!!!