I was worried that dress shopping during the pandemic wouldn't be the experience that I had envisioned however the staff at Sash & Bustle treated me like royalty and I had an AMAZING experience at their shop! The shop is well organized, adorably decorated and makes you feel like you are right at home - all precautions have been taken to ensure social distancing and safety. I was able to try many styles and dresses while staying within my budget. Veronica was attentive, listening to everything that I said and she made a point to ask how I felt in each dress. She knew exactly what I needed and was patient with me while I made my decision. They have a great assortment of Wtoo and Willowby dresses, which are hard to come by in Ontario. Although they do not do alterations in house, they were able to give lots of recommendations of seamstresses that their customers have used in the past. I am so happy that I said YES at Sash & Bustle - I can't recommend them enough!

I felt like an absolute princess on my wedding day thanks to Sash and Bustle. They were friendly and made me feel so comfortable. The dress came on time and everything was as promised .

Purchased my wedding dress here and the experience was amazing. This is definitely the most beautiful bridal boutique in town and their selection of gowns is great!! From all the shops I went to, I had the best experience at Sash & Bustle!! Everything is well priced and diversified. Their staff are also really caring and super knowledgeable! They don't do alterations in house but they do have a list of recommended seamstresses (which I used - Champagne & Cupcakes did an amazing job). I have and will continue to recommend their shop to anyone looking for a wedding dress!!

I had a great experience at Sash + Bustle back in January when I was dress shopping. Even though I didn't end up buying my dress there, the process was smooth, efficient, and fun. They have a great variety of options and Stevie made us feel at ease, listening to our feedback and getting us additional options that matched the style I was looking for. The place is very cool and I would definitely recommend you stop by if you are looking for a wedding dress!

Lots of better places to shop in the GTA!

The store is nice and the employees are kind but do not know what they are doing so I would not recommend this store.
I had purchased a dress there and when it arrived it was 2-3 sizes too big to the point where I had a hard time finding a seamstress that would take me on as a client. I paid for alterations, almost what I paid for the dress itself because of the size discrepancy and the fact that the dress was 3 layers. The dress when I initially picked it up was sliding off my body.

I reached out to Sash and Bustle and was told that because I was measured by two employees my measurements were correct and there is nothing that they could do (I asked if I could return this dress and have my correct size rush ordered). My weight has been the same for years and all of my other clothes fit the same now as the time the dress was purchased. Upon checking the measurements they had obtained I realized my hips were measured as 4–5 inches bigger than they actually are. I did not think to verify their measurements since I assume “experts” know what they are doing. It’s disappointing because my budget for the dress had to be essentially doubled because of what I paid for alterations because of their mistake. I have heard other stores work with the brides in instances similar to this one or at least reorder the correct size but the manager I spoke to has zero empathy. Do NOT purchase from this store they care zero about their brides.

Sash and Bustle was the only store I went to for my wedding dress shopping. They were so warm and welcoming, so accommodating and so helpful! They made the whole process such a breeze that I was able to find my dress during my one appointment! I did the luxe experience and it was just such a lovely setup. The bubbly and snacks made it a comfortable and enjoyable setting and experience and the private room made me feel so special. Shout out to Stevie for helping me find my dream dress and for being such a wonderful stylist! Thank you to the whole team for the wonderful experience me, my family, and friends were able to have thanks to you!

So this was just perfect. Brendan was so helpful and really knows what he is doing. His suggestions ended up being my favourites and he completely understood my style, even when I was speaking in incomplete sentences.

Also amazing is how responsive they are to emails, how supportive and helpful their social media crew are and how perfectly they have nailed shopping for a wedding dress during Covid. They managed to make it feel as special as I wished it to be.

I would not recommend this experience to anybody. Although the consultants are nice, they are too pushy. They urge you to size way up saying that bridal sizes are different. The senior consultant even wrote on my file that I did not go with the size she recommended because she recommended going 6 sizes above my usual dress size. I wanted to go smaller and felt uncomfortable with the size they recommended but they spent a lot of time talking me out of it and telling me it is a bad idea. Then I got my dress, and of course it is way too big, and a consultant told me “it’s ok because most people gain weight due to stress”. They totally sold me a dress to alter, not a dress to fit and love and alter if needed. At this rate I should have just gotten a used dress at a bigger size and had it altered. The tip option is put on the day you say yes too as opposed to after you receive the dress. Little did I know how ill fitting the dress would be. It is all up to my seamstress now, because as of now it fits like a potato sack. Customer service once you have bought the dress is horrible. They pretty much tell you that at the end of the day, despite what the expert consultants say, the decision is yours and you should have gone against what they said. Ultimately true, but this is still horrible customer service. For me, this has been the only negative experience with anything wedding related so far. So if you want to keep your wedding experience positive, do not come here.

This was the best experience. I cannot say enough wonderful things about Sash & Bustle. Brendan was amazing, and made me feel so comfortable during my appointment, all while having a blast! Brendan listening to everything that I was looking for, and also encouraged me to try on some dresses that I was unsure about -- which was great! I ended up picking the first dress I tried on :). When I came back to pick up my dress, it was the same wonderful experience, (just at a new beautiful location) I had the first time. I cannot wait until I get to wear this dress!!! Thank you to everyone at Sash & Bustle, and Brendan.