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By Catalfo is dedicated to providing timeless and classic designs and custom dresses. Our collections include elopement dresses, bridal robes and loungewear.

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Frequently asked questions

Who do you provide services for?


Which of the following services do you provide?

Appointments only
Full customization

Which of the following items do you offer?

Bridal gowns
Formal gowns
Plus size gowns

Which wedding dress designers do you carry in-store?

We do not carry or design wedding gowns at this time.

Which bridesmaid dress designers do you carry in-store?

Only our own brand, By CATALFO.

What is the average turnaround time for a bridal gown?

Less than 6 months

How often do you receive new bridal gowns?


What is your return policy?

Final sale

Please select the price ranges for full-priced wedding gowns that can be regularly purchased in your store:

Under $500
$500 - $999
$1000 - $2499
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Reviews for By CATALFO

2.9 out of 5 rating
2.9 out of 5 rating
4 reviews
58% recommend it
  • Quality of service
    2.8 out of 5 rating
  • Response time
    3 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    2.8 out of 5 rating
  • Flexibility
    3 out of 5 rating
Liianabanana Sent on 13/11/2021
5 out of 5 rating

Love the Pjs

I have the black Pjs and absolutely love them. The packaging was gorgeous and they feel amazing on. The pockets were a pleasant surprise too!
Mona Sent on 05/03/2020
1 out of 5 rating

My experience as a bride ordering bridesmaids robes with Sarah and her company, ByCatalfo, was awful. The robe was too low quality... does'nt worth.

My experience as a bride ordering bridesmaids robes with Sarah and her company, ByCatalfo, was awful. The robe qulity was so low and it doesn't the same as the picture. don't recommend it at all. it doesn't worth to risk for your wedding.
Heather C. Sent on 31/01/2019
4.6 out of 5 rating

1st rate service!

I have nothing but good things to say about my experience with By Catalfo. Sarah was helpful with making suggestions and ensuring myself and my bridesmaids got exactly what we wanted out of our robes. The sizing is true to what the site says and the material is SOO soft! Added bonus is the extra effort she puts into packaging the products. Everything has a personal touch.
S Sent on 28/05/2018
1 out of 5 rating

Do NOT shop ByCatalfo!

It’s sad to say that my experience as a bride ordering bridesmaids robes with Sarah and her company, ByCatalfo, was awful. I had placed an order for 7 robes for my girls, based on pictures, swatches, and sizing charts from her site. Sarah was great to communicate with at the beginning, and readily answered my questions and e-mails. The robes took longer than Sarah had initially said, which was fine with me, as I was expecting great quality with the robes being handmade.
When I received the robes, I was extremely disappointed to find out that the robes were not the same colour as Indicated by the swatch that I picked from online. I had wanted an almost-ivory colour, and they turned out a bright baby pink. The robes also had many imperfections in their stitching (ie. wavy stitching), and the length of the robes was uneven around the hemline, and significantly longer than what they should have been. When I had contacted Sarah and sent her pictures about these concerns, she had told me that ‘imperfect stitching is inevitable because the robes are hand sewn’, and that she could do nothing about the colour/hemline issue. This was quite upsetting to my mom and I, who though that ordering hand made robes would mean they were near flawless! So, mother and I thought it would be best to send the robes back and receive half of our money back, as Sarah had told us we could then do, if we were that unhappy. I had made my decision a few weeks later to return them (I took time to think about whether it would be worth it to cut my losses and move on), and she went back on her word! In proceeding conversations, Sarah proceeded to be extremely rude to my mother and I, even telling my mother that Sarah ‘could not speak to her because she was not her customer’. We could not believe how she was speaking to us, and the absolutely terrible customer service that came from this.
All in all, I am down around $800, as I refuse to use her products based on the lack of quality and the overall extremely negative customer service experience we have had working with her. As a bride, I would be extremely upset looking back on my wedding day pictures and seeing robes that are not what I had expected, and are terribly made!
I found robes of much better quality from another company, and am so much happier with them. Overall, I would NOT RECOMMEND ByCatalfo!
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Yonge & Erskine Ave m4p 1y3 Toronto (Ontario)

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