Pastel Dress Party - Bridesmaid Dresses & Bridal Accessories

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  [Private user]

  • Quality of service:

    Bad
  • Responsiveness:

    Bad
  • Value:

    Bad
  • Flexibility:

    Bad
  • Professionalism:

    Bad

  This place is absolutely horrid. I have never had a worse experience purchasing a bridesmaid dress. In person, the dresses are fine. They tell you to order them on the website and claim it's "made to measure" while charging you a kind of ridiculous amount ($350 and all i added ... View more was a slit which looked HORRIBLE i might add). I had sent in the same measurements for 2 different dress I had made. This company was off by INCHES PEOPLE, INCHES! It took 113 more in alterations costing me the most i have ever paid for a bridesmaid dress in my entire life. Where are we at now? $463 total for a terrible dress. I emailed them numerous times and they do not wish to acknowledge their mistake, nor refund me for the alterations or the entire dress itself. DO NOT PURCHASE YOUR DRESSES WITH THIS COMPANY. They also get these dresses made in China with completely different "craftsmanship" as was said in my email. Never again. Save your girls and your bride the stress. Not worth the money or time.

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  Laura Billian, Married on 14/11/2015

  • Quality of service:

    Excellent
  • Responsiveness:

    Excellent
  • Value:

    Excellent
  • Flexibility:

    Excellent
  • Professionalism:

    Excellent

  Dresses are more beautiful in person, structured and very well made!

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  Camasha Isaac, Married on 06/09/2015

  • Quality of service:

    Excellent
  • Responsiveness:

    Excellent
  • Value:

    Excellent
  • Flexibility:

    Excellent
  • Professionalism:

    Excellent

  Received my Bridesmaids dresses and got emotional when I saw them on. Thank you Julia and Pastel dress party. To dress fittings with champayne and macaroons and your attentive staff. They made sure all was perfect which they are. Thank you for their perfectly beautiful dresses. ... View more My bridesmaids were gorgeous and seamlessly beautiful in their gowns. They look like they were walking on air in their long flow dresses. They were picture perfect. Thank you Camasha.

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  Darlene Kang, Married on 05/09/2015

  • Quality of service:

    Excellent
  • Responsiveness:

    Excellent
  • Value:

    Excellent
  • Flexibility:

    Excellent
  • Professionalism:

    Excellent

  Pastel Dress Party was absolutely amazing for our wedding! The bridesmaid dresses turned out beautifully and only needed some minor alterations when they arrived. The overall process was super easy and Janny was amazing to work with.

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  selena lui, Married on 18/07/2015

  • Quality of service:

    Excellent
  • Responsiveness:

    Excellent
  • Value:

    Excellent
  • Flexibility:

    Excellent
  • Professionalism:

    Excellent

  Wonderful dresses! I currently reside in Calgary and Janny was more than willing to accommodate our distance issue and responded to all our questions. She definitely exceeded all our expectations by making sure our dresses arrived in time despite the time crunch I had. All my ... View more All my bridesmaid were impressed with the quality of the dresses, material and the different styles. The dresses were also fitted with cups sown inside. The girls felt comfortable the entire day because of the breathable dress material and the shawls added a touch elegance to the outfit. I would highly recommend Pastel Dress Party to anyone who is looking for customized bridesmaid dresses!

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