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Located in Kitchener, Ontario, Fresh Look Design Inc. is a company that specializes in providing the most amazing decorations for weddings and other special events. This team is available to create wonderful events that match the vision you have for your wedding day. The Fresh Look Design Team is here to turn your dream day into the perfect occasion!

Products offered

They offer a number of different products that can be mixed and matched to create the exact ambience you want. Their catalogue of the decor pieces they have to offer, include:

  • Backdrops
  • Candles/Holders
  • Chalkboards
  • Signage
  • Table runners
  • Trinkets
  • Vases and more

Other services

Fresh Look Design Inc. also provides other services for the events they are hired for. These include:

  • Set up & Clean up
  • Day-of coordination
  • Delivery
  • Drapery
  • Event design
  • Event planning
  • Rentals
  • Floral design
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Frequently asked questions

What lighting services do you provide?

Wall wash

What decor services do you provide?

Clean up
Day-of coordination
Event design
Event planning
Floral design

What decor items are available?

Table runners
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Any other questions?

Request pricing

Reviews for Fresh Look Design Event & Wedding Specialist

4.4 out of 5 rating
4.4 out of 5 rating
17 reviews
89% recommend it
  • Quality of service
    4.5 out of 5 rating
  • Response time
    4.5 out of 5 rating
  • Professionalism
    4.4 out of 5 rating
  • Value
    4.4 out of 5 rating
  • Flexibility
    4.5 out of 5 rating
Kiesha Callahan
Kiesha C. Sent on 19/08/2021
5 out of 5 rating

Floral Dream for Intimate Ceremony

Our experience with Fresh Look Design was amazing, Ainsley & her Team are the best! We booked back in fall of 2019 when we were set to host our wedding at Whistle Bear Golf Club with 135 guests in the Rose Room for June 2020. They were going to supply all of the florals for the ceremony and reception along with a number of rental items (champagne wall, runners, candles, votives, sweet heart table backdrop, all of the bridal party florals, seating chart etc.). I really fell in love with FLD's design style and had the chance to have an in person visit back in 2019 which was lovely.

Due to the pandemic, we had to pivot many times. Yet through it all Ainsley was extremely supportive and understanding. We always had clear communication with FLD which my husband and I value very much especially during that uncertain time.

In the end, we thankfully did get married in May this year. It was the shutdown, which was the tightest of restrictions. Yet Ainsley & Nicole really came through for us!! They created a full floral arch, petals down the aisle, arrangements on acrylic pillars, bridal bouquet, bridal party pieces and cake florals. My husband and I had our first look & ceremony in the Gardel Chapel, which we were so thrilled how everything came together WOW! Our family (7) along with our virtual guests were floored by the floral beauty. They are still talking about it! We can't even imagine everything that happened behind the scenes, we are so grateful.

Ainsley even delivered my gorgeous bridal bouquet & bridal party florals herself the morning of the wedding, which was so sweet of her to come and giver her congratulatory wishes in person pre-ceremony.

We loved working with Ainsley and her Team, we highly recommend Fresh Look Design!!
Crista Sent on 13/08/2019
4.4 out of 5 rating

Bouquet was beautiful but not what I ordered

My bouquet, boutonnières, corsages and swags were beautiful and well made, however, I ordered Cali Lillie’s and roses and received Cali lilies and carnations. When I came to pick up my order on the morning of my wedding I was not told of the change until I noticed the carnations and asked why I got carnations when I ordered roses. Someone should have reached out to me by phone when they realized that I could not have the roses I paid for. There was also no adjustment in price. I spoke with this vendor after my wedding to provide feedback one week ago and was told they would look into the breakdown in price and get back to me. I haven’t heard from them yet.
Amy J. Sent on 01/08/2019
5 out of 5 rating

Great Selection | Flawless Execution!

Highly responsive team, great selection of quality inventory and wonderful to work with! The white harvest tables that we rented for our recent wedding were absolutely gorgeous and a great addition to our decor! Working with a vendor that was on the preferred vendor list at our venue was a huge bonus, as the team at Fresh Look was very familiar with the space which made the coordinating and logistics of the set-up effortless and stress-free! Highly recommend!
Chantal S. Sent on 05/11/2018
5 out of 5 rating

They'll Have What You Need

Working with Fresh Look Designs was a breeze. They had what we needed and they were very responsive to any questions we had about anything. One thing we really appreciated was their rental pricing. Super reasonable for what you are getting. Overall a great experience!
Shailynn Sent on 28/02/2017
5 out of 5 rating
We used Fresh Look Design for our wedding bouquets, boutonnieres and corsages for our mothers. We told Jessie what style we were going for and our budget. Our flowers arrived on our wedding day looking even better than I could have imagined! The bouquets were gorgeous and the men looked great with their jacket pins! I sure got a bang for my buck!
Kaitlyn Sent on 01/07/2023
5 out of 5 rating

They will make your vision come to life!

I still can't believe how perfect our florals and decor were for our wedding day. Our guests keep telling us how beautiful it was (especially the flowers!). I am so thankful I decided to press my bouquet so I can keep it forever because it was stunning.

The Fresh Look team is an absolute pleasure to work with. They took my various Pinterest boards and made a look book that really helped solidify the vision for our wedding and then they executed it flawlessly.

Their team helped ensure I didn't need to worry about a thing with set up and tear down of our decor which let me just sit back and enjoy the day (which is exactly what you want for your wedding!).
Avery N. Sent on 15/12/2022
4.6 out of 5 rating

Gorgeous flowers!

My bouquet was so pretty and smelled great! Loved out bud vases, and they were great with decorating!
Cheryl H. Sent on 11/02/2023
5 out of 5 rating

Absolutely Stunning & Wonderful People Too

We used Fresh Look for our November 5 wedding and wow, wow, wow. Ainsley and the team were so easy to work with, great platform for communication and uploading thoughts and ideas via photos and stunning work. It was a warm, but extremely windy day and yet the flowers did so well and held. The mantle piece was stunning, table setting gorgeous and my bouquet was even better than I imagined. Set-up and take down was all taken care of to give me a stress free day as well.
I even had a couple minor changes between 3-6 months prior and even though the floral order was in, still was zero issues which I appreciated because I miss counted a couple things!
Can't say enough about these ladies and I love supporting, not only local, but female owned too!
Thanks so much Ainsley for everything leading up to and on the day!
Paul F. Sent on 01/12/2020
2.2 out of 5 rating


Although Fresh Look does decent work the overall experience was a nightmare. I will start this off by saying, I work in the events industry and this is only company that is doing anything like this with people’s money:

My sister was set to get married at Whistlebear Golf Club on Saturday April 18/2020 with 200 people but due to COVID her and her Fiancé had to postpone just shy of a month out. At the time all vendors had been paid in full and a decision was made quickly to postpone the large wedding to October 25/2020 as, at the time no one really knew how long COVID was going to last or what was going to transpire in the coming months.

As October 25th was approaching they made the decision about 6 weeks out to move ahead with that date but only with 30 people attending as opposed to the original amount of 200 based on the restrictions and met with Ainsley to let her know their decision and revise the floral/décor order to reflect the new guest count. As per Ainsley and the contract, revisions could be made 30 days out from the event but Ainsley took longer to get back to them than any professional would and then said the changes were within the 30 days. The request made to Ainsley was that the money that was Non - Refundable ($2500.00) be used for the event and the rest of the money be refunded as they no longer required $5500.00 of florals due to the revised guest count they spoke to her about (30 people that actually only ended up being 12 in the end!). This is pretty straight forward and should be easy to understand - the non refundable amount has to be used and anything above that amount can be refunded if the revisions are made 30 days before the event.

Ainsley continuously said things like "we will try to help out if we can" and "I need to take care of my people" all while opening a brand new floral studio. In the end she went ahead and decided they would only refund a small portion of the money that was not part of the non-refundable deposit. This makes absolutely no sense in my professional event industry opinion as they hadn’t taken any losses from the wedding moving from the original date as that decision was made a month before the date which means they hadn’t purchased anything yet.

You would think someone would have a little bit of sympathy for a nurse who was working crazy hours for the past 8 months while trying to plan a wedding. The fact that Ainsley is using people’s money to float her business instead of doing the right thing tells you everything you need to know about this operation.

In closing, if you want to work with genuine people who actually care about your events, there any many other great companies in the Kitchener/Waterloo/Cambridge Area to choose from.
J Albrecht Sent on 15/10/2020
1 out of 5 rating

Negative experience as a supplier


In good faith we supplied and delivered fresh-cut Christmas Trees and stands and for a holiday event FreshLook held in November 2019. At no time did we receive any indication, verbally and/or in writing that there were any deficiencies in the work. Apparently the management does not understand the concept of indebtedness nor is aware how Canadian tort law works.

Any attempts to obtain payment in winter 2019, spring 2020, then summer, and now fall of 2020 are unsuccessful and are met with stupefying silence.

Phone calls and email queries are not answered and hard-copy mail reminders are not acknowledged. Fresh Look seems contemptuous of their creditors and do not seem concerned that the matter will be turned over to small claims or 3rd party collection agency. it’s embarrassing that a service company in the higher-end hospitality industry cannot pay a 1-year-old (long before CoViD) discounted bill for a paltry $2500.00.

Best advice as a burned contractor /supplier - Be wary of who you’re dealing with, get your payment from this company up front and in full, and/or apply your resources instead to clients that respect your hard work.
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Fresh Look Design Event & Wedding Specialist Real Weddings

Emma & Josh
57 Photos · 09/Jun/2018


175 Borden Avenue South N2G 2Z3 Kitchener (Ontario)

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