Julia, Married on 29/09/2018

Below Expectations

I never left an appointment (with the exception of a spray tan) feeling positive or like a valued customer -including my wedding day. Additionally, even after after having 3 trials (2 makeup and 1 hair), I still did not like my look on my wedding day but since i was not shown until it’s complete, there was no time to redo. Additionally, my sister’s lip liner was a mess when completed and I had to fix it for her. That said, my mom and other MOH looked great so not sure why that didn’t translate to me or my sister. With the spray tan, when I mentioned it was spotty at another appointment, instead of apologizing, I was grilled on all the things I could have done wrong in my prep which made my uncomfortable. I don’t mind paying a premium for make up and hair services because it was important to me but I did not get what I expected in terms of quality or customer service for these prices.

Jen Evoy Makeup Studio's reply:

Hi Julia,

We are glad to hear that your mother and MOH were happy, however our team is saddened by your overall review. We are sorry to hear that you felt this way about the services that you received from us. With regards to the spray tan the questions were in no way meant to make you feel uncomfortable. We try our best to troubleshoot to determine what went wrong on the rare occasion that a spray tan isn’t flawless. We also offered you a complimentary spray tan so that we could get it just right.

Please also see the photo that was taken from your wedding day on our social media account. In our opinion you look stunning. I am sorry that we were not able to meet your expectations despite our staff’s best efforts.

xo
Jen Evoy Makeup Studio

Kailla Da Silva, Married on 09/06/2018

Jen Evoy all the way!

I was so happy I went with Jen Evoy for my bridal hair and make-up. We worked with Allie (make-up) and Kaila (hair). Both were beyond lovely to work with. I did a trial and the nailed the look I was going for. I felt very at ease about wedding day glam - highly recommend doing a trial! On my big day, I felt totally confident in the JE team, they helped me achieve the full look I was going for and I was really happy with the outcome :) My mom and 5 bridesmaids also had their hair and make up done by JE...truth be told, we all look pretty fantastic in the wedding pics! Lots of love to Kaila, Allie + the JE team - thank you for helping make me a happy bride!

Jen Evoy Makeup Studio's reply:

Hi Kailla,

Thank you kindly for the glowing review. It was such a pleasure working with you, your mother and bridesmaids that day!

We love that we nailed your trial and that your experience was seamless. It really does make the big day much more relaxed knowing you have the makeup down!

Thank you so much for choosing us! We can't wait to see your happy face again soon!

xo
Jen Evoy Makeup Studio

Danielle, Married on 10/03/2018

My bridesmaids and I looked amazing!!

We used Jen Evoy Studio for my wedding day, I had myself, my mom, mother in law and 7 bridesmaids get makeup done and they came to us at my hotel and did such an amazing job! 2 girls helped 10 of us look gorgeous and in perfect timing as well! Well worth the money we spent on it! Thanks again ladies! you're all just so wonderful!

Jen Evoy Makeup Studio's reply:

Hi Danielle,

Thank you for your kind words. Jen Evoy is so passionate about providing great beauty services to our clientele. Thank you also so much for sharing your photos, you all looked so beautiful!

We hope to see you and your family / friends again soon!

xo
Jen Evoy Makeup Studio

Kristen Salciccia, Married on 21/10/2017

Love this company and love these girls! I had the best time with them not only at my trial, but during the morning of my wedding, as well! They treat each person like they're a superstar, and they're so easygoing and fun to work with. They answer your questions and take any concerns seriously, making adjustments where necessary. But any anxieties should be thrown out the window, because they know what they're doing, and they do it well. I showed them several photos of the hair and makeup I wanted, and they were able to combine each photo into the exact look I wanted. Jen (MUA extraordinaire), Desiree (hair queen) and their assistants absolutely nailed my, my bridesmaids', and my mom's wedding-day looks. They're also great at time management. I had six people getting both hair and makeup done, and they had it timed down to the minute. The only two things I will say is that it can take a few days to hear back from them, which really wasn't that big of a deal at all, and they can be pricey. But in all honestly, the price was worth it once I saw the end results, and I would pay that price again and again. I will one hundred percent work with them again!

(I don't have any clear pictures of the makeup, but I'll attach some to show you our hair!)

Nancy La Neve, Married on 20/10/2017

From the moment I booked with JEMS I was super excited! Desiree was always prompt, organized and stayed on top of changes. I booked hair for my bridal shower, hair and makeup for my engagement shoot and finally hair and makeup for my wedding! I could not have been more blown away by the service I received from the studio. Mel, Jen P, Jen E and everyone I met everytime I visited the studio always kept me laughing and excited! The team stays on top of trends, exceeds every expectation you could possibly have, and literally uses every single minute of your appointment to ensure you feel completely satisfied with every service. The prices for in-home services aren't super cheap, but very competitive with other services out there, and no price tag can compare to how beautiful I felt every time I had a service completed! My make up and hair outlasted the elements and I looked equally as fresh at the end of the night, then when I did at 7am! I made the best choice choosing the studio and will be a lifelong customer!!!!