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Weddings

Powder Bride

Toronto, Ontario View map

About

Powder is a Toronto-based boutique that specializes in curated luxury bridal gowns and evening dresses for brides and their bridal parties. With exclusive designer collections excellent customer service, your search for the perfect wedding dress has never been easier. Stop in for an appointment and see how their dedicated team can help you!

Locations

  • Toronto - 550 Parliament St

Designs offered

Powder is particularly passionate about carrying quality wedding dresses from around the world. We are known for customization and all of our dresses are hand made. They scout the best collections for our brides looking for timeless and elegant bridal. The designs offered include the following:

  • Lee Petra Grebenau - Israel
  • Leah Da Gloria - Australia (COUTURE and BOHEME)
  • Mira Zwillinger - Israel
  • Atelier Pronovias - Barcelona
  • Custom Powder Prive label and more

Accessories offered

Finish your look with some great accessories found at Powder. These include:

  • Bridal belts
  • Wedding Veils
  • Bridal Jewellery

Highlights

Clientele

Bride, bridesmaids, mother of the bride, mother of the groom

Services

Alterations, appointments only, full customization, sample sales, trunk shows

Items Offered

Bridal belts, bridal gowns, hair accessories, jewellery, veils

Bridal Gowns

$2500 - $3999, $4000 - $6499, $6500 - $7999, $8000+

More information

Which wedding dress designers do you carry in-store?

Leah DaGloria, Lee Grebeneau, Atelier Pronovias, Mira Zwillinger, Custom Powder gowns

Which bridesmaid dress designers do you carry in-store?

Atelier pronovias

What is the average turnaround time for a bridal gown?

6 - 8 months

How often do you receive new bridal gowns?

Monthly
Seasonally

What is your return policy?

Final sale

Please select the price ranges for full-priced suits and tuxedos that can regularly be purchased in your store:

Under $200

Please select the price ranges for suits and tuxedos that can be rented in your store?

Under $100

How do you price dress alterations?

By piece

17 reviews

Write a review
Rated
3.4
out of 5.0
  • Quality of service
    Rating 3.5 out of 5
  • Response time
    Rating 3.4 out of 5
  • Professionalism
    Rating 3.5 out of 5
  • Value
    Rating 3.4 out of 5
  • Flexibility
    Rating 3.4 out of 5

7 User photos

  • Savka
    Savka L. Married on 06/10/2017
    Rating 5 out of 5
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    I commend every bride to visit Powder first when searching for their gown as this is the only boutique you will need to visit to find your dream dress. I had the pleasure of working with these two wonderful ladies that made my bridal experience everything and more. Adriana and Romi are true masters as the wedding gowns they select are like no other and they treat you with the utmost care throughout the process. I look forward to working with them throughout the fitting process.
  • Lisa
    Lisa P. Married on 24/06/2017
    Rating 2 out of 5
    • Quality of service
      Rating 2.0 out of 5
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    I heard bad reviews about this place but I was pretty set on a dress that I couldn't get anywhere else. So I said a little prayer and booked. Overall, not a terrible experience. Tacky, but not terrible. For example, I went in with a few bridesmaids, my mom and my mother in law, I was paying for the dress, and I let the owner know that. After trying it on and loving it, she proceeded to yell the price across the studio. I was mortified. It was a lavish dress with a lavish price tag. I am very privileged to have a great job, and It's not my style to flaunt the money I make. It put a sour taste in my mouth. Fast forward a few months later when I have to get the dress fitted and that place was a ghost town. I couldn't get a call back after two messages and an email. Finally my maid of honour called and left a message explaining that I was upset, and spent a lot of money on my dress. When the owner called me she said "your friend called, and well, that was dramatic". Pardon?! For the money I spent, I'm good, I'll find somewhere else to do my fitting.
    I don't think Adrianna means to be tactless, I just think she's oblivious to what comes out of her mouth.
  • Olivia
    Olivia S. Married on 15/06/2019
    Rating 1 out of 5
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    Not the Bridal Shopping Experience you want

    1) Sent me an email at 7pm the night before my appointment asking I confirm by 9pm or else I risk losing my appointment--ridiculous; 2) I had to wait outside with my party until they all returned back to the shop which was not a minute sooner than my appointment; 3) Who I assume is the manager seemed not genuine at all, didn't really care to inquire about what I was looking for and just insisted I try on as many dresses as possible. Samples in-store are not taken care of (no other bridal shop's dresses were that damaged) and its probably because they rush and shove you in and out of dresses 4) Good luck getting a reply from them. Emailed them and got a 3-word unclear response AFTER following up with them weeks later. When asked for clarity, I got attitude. If you look through their other negative reviews, you'll see the same attitude from employees commenting on the post. Instead of working to improve their customer service they just attack their customers, all of which are saying the same thing.
  • Olivia
    Olivia S. Married on 15/06/2019
    Rating 1 out of 5
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      Rating 1.0 out of 5
    At first I was very excited to come to Powder because they exclusively had some of the designers I was hoping to try. The night before my appointment I get an email, not a call, at 7pm asking me to confirm my appointment by 9pm. Seriously?
    My friends and I got to the salon and waited outside until they returned not a moment earlier than my appointment.
    I tried on so many dresses, including ones that I didn't like on the hanger as I did at other salons in an effort to keep an open mind but I felt as if I was just being shoved, yes shoved, into countless dresses just for the sake of it. Side note--was not impressed how damaged many sample dress were. I get it, things get damaged but other salons took much better care of their sample gowns.
    After my appointment, I thanked the team for their time and asked a few questions. No response. When I followed up weeks later, I got a 3 word response that was so blunt and unclear. When I replied asking for clarity, I got sass. No thank you. Not getting a dollar from me. Go elsewhere..
  • Michelle
    Michelle A. Married on 19/05/2019
    Rating 4.4 out of 5
    • Quality of service
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    • Responsiveness
      Rating 4.0 out of 5
    • Professionalism
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    • Value
      Rating 4.0 out of 5
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      Rating 4.0 out of 5

    Great boutique

    Beautiful selection of gowns to try on. They are quite unique compared to most stores, but the setup was amazing! My consultant was so helpful and knowledgeable, not pushy at all! She was able to help me narrow down and find a dress I love!
  • Sonia
    Sonia G. Married on 06/01/2018
    Rating 5 out of 5
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    Said Yes to the Dress at Powder!

    Can’t say enough about Powder and the service offered by Adriana!!! The selection of unique dresses is by far the best I have seen. Adriana has an eye for what will complement your body type, but also your personality. She makes you feel special, like she has all the time in the world for your appointment, never felt rushed in any way. She just wanted to make sure I was absolutely happy with everything. In the end, we did have a little set back with the dress and Adriana was ON IT!!! She made sure that dress made it in a Couple of days before the wedding! She literally had all hands on deck, from the designer in Israel,
    Right down to her alterationists, to make it happen. I put all my faith in her, with no doubts or stress, I knew that everything would be fine. Over and above the fabulous service, her dress selection is so perfectly curated and so exclusive. I felt like a princess, like no one but me would have that dress.
  • D
    Diana M. Married on 06/06/2020
    Rating 3 out of 5
    • Quality of service
      Rating 3.0 out of 5
    • Responsiveness
      Rating 3.0 out of 5
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      Rating 3.0 out of 5
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      Rating 3.0 out of 5
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      Rating 3.0 out of 5
    Lovely gowns and the staff were kind but they don't inquire about your budget which I only realized halfway through the appointment when I found a dress that I really loved which was 3 times my budget. Its a heartbreaker because I never would have put it on if I had known what the price is so I feel somewhat manipulated by the lack of transparency.
  • M
    Mitch B. Married on 29/09/2018
    Rating 1 out of 5
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      Rating 1.0 out of 5
    Very poor customer service overall. The staff were not warm or inviting, or congratulatory of my recent engagement. When I first walked into my appointment, I was asked the date of my wedding. It is 6 months away, and I was immediately told that most of the dresses require at least 1 year to be custom made by the designers and that many other stores would not accept me as a customer with such a short time line either. This was a discouraging way to tell me that my options would be limited. It felt as though my business was not wanted. Despite that comment, there were a number of dresses available, so I did try some on. But the apparent owner who sat at the desk was making some snobby comments during my appointment ( a few helpful comments too mixed in). It would have been better to just have the one sales person. Another overall fail of this experience is that I wasn't asked what my budget was before the appointment or before we started trying on dresses. So I had to ask prices in the midst of the sales person pulling dresses off the rack that she thought matched my stye. It was awkward to let her know she was way off.
  • K
    Khatereh B. Married on 02/09/2018
    Rating 1 out of 5
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      Rating 1.0 out of 5
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      Rating 1.0 out of 5
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      Rating 1.0 out of 5
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      Rating 1.0 out of 5
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      Rating 1.0 out of 5
    Worst customer service I have ever seen ! I wish I could give them no star! They don’t reply to your emails and they expect you to follow up! Since when the customer follows up on appointment emails and calls! The receptionist is SO disorganized and weird. Don’t even bother calling them...there are sI many other places that will welcome you !

Awards

  • 17

Map

550 Parliament St M4X1P7 Toronto (Ontario)

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