Heirlooms Bridal Shoppe

Great atmosphere ! Beautiful dresses , great selection . Knowledgable staff . I said yes to the dress!

I bought my wedding dress last year from Heirlooms and I had such a great experience. I fell in love with a wedding dress off pinterest and went on a hunt to find it and Heirlooms just so happened to have it. When i was greeted to my first appointment I told the lady exactly what dress I was there for and she found it for me. I did try on other dresses but i knew nothing compared to the one I wanted which ended up being the dress. Seamstress was also very sweet and always commented how big my smile was every time I tried on my dress. Alterations were reasonably priced and were finished within 2 weeks.

I went to four different shops while searching for my dress and my experience at Heirlooms was the only one that I did not enjoy. They are very responsive to emails and booking an appointment was easy but the quality of service seemed to stop there. My consultant did not introduce herself or ask who my guest was. She asked if there was a style that I was searching for or "one to beat" and after showing her, she did nothing with this information. Instead, I was left to go through the racks on my own. The consultant had difficulty pulling styles that matched my vision after trying on the first few gowns. My consultant was nice but she did not go over the top to make my bridal experience memorable. It's important to note that Heirlooms was also the only shop to have a limit on the number of dresses that I tried on (only 8 dresses per appointment) which made the experience quite difficult. I understand that this is a precaution to ensure that the shop remains sanitary during the pandemic, but I felt incredibly limited - other shops I visited wouldn't stop until I was happy and found what I was looking for. Although most of their dresses are under $2500, I found most to be quite itchy or underwhelming for the price - not the quality that I was expecting.

Such a beautiful store. Stunning Dresses! Prices were also very reasonable for the gowns. Service was good also. The woman helping me was really kind and receptive to my requests.

I am so happy with my dress purchase from Heirloom and the experience I had at the shop! It was the perfect dress for my winter wedding 💕

A lovely place to purchase my wedding dress. They were also very quick to replace my veil on my wedding date when some beads fell off. Great establishment!

Heirlooms Bridal is an amazing bridal store! I visited several bridal shops prior to visiting Heirlooms and their selection far exceeded anything else. After trying on many gorgeous gowns in their store I found my dream dress! The staff at Heirlooms was so knowledgable and helpful and made me feel comfortable and excited. In addition to helping me find my dream wedding dress and veil they also had the perfect dress for my mom. She looked so stunning and I have never seen a dress that looks similar to hers. Heirlooms is the best place to go for gorgeous wedding dresses, accessories MOB dresses, Bridesmaid dresses and so much more! AND they also had Canadian made wedding dresses which is amazing! Thank you Heirlooms for an unforgettable experience!

We bought our bridesmaid dresses from Heirloom bridal. We decided to go with 3 different colours and they were so helpful with style and designer suggestions. They were also great to deal with as my girls were from all over the country and they helped make their measuring, purchasing and pick up of the dresses very easy. They also did a wonderful and timely job at alterations. Such a cute little shop with so much selection!

Wonderful Shop, great service , dresses are all beautiful. A lovely experience.

Thankfully this was not my first visit to a bridal shop because it was a horrific experience. Not once did they make an effort to greet my maid of honour and I. The woman (who was radiating carelessness) showed us to the floor of hundreds of dresses then said to pick four of them. There was no actual conversation happening between I and the consultant, no questions about where the wedding was or colour palette. To be truthful I’ve had better customer service at Starbucks getting a coffee than I have had here. Overall she couldn’t care less and that obviously showed. Honestly if I had found the dress of my dreams I wouldn’t even bother buying it because the customer service was so bad. Which is a shame because as a bride you should get excited about shopping for the dress and half of that is the experience of trying on dresses. This experience ruined the fun and excitement I had going in.