Anna, Jenna, and Kelly are an absolute delight to work with! Leading up to the big day, Anna and Jenna scheduled meetings and helped us achieve our dream wedding. The two, along with their team made a seamless transition from ceremony to reception. They made sure every little detail was perfect! Kelly, our bartender, kept pace with our wedding guests all night! He gave us drink recommendations prior to the wedding and even helped us perfect our signature drinks. I would 100% recommend Always Occasions as your venue of choice! And if you need more convincing, make sure to check out their Instagram! Their wedding reels are amazing!

I know on your wedding day everything does not go perfectly. While all the big things went well, many little things went wrong and unfortunately when I think of my wedding day, I only see the negatives.

For the positives:
- Always Occasions is a unique venue and has character with its loft style. It’s located in picturesque Manchester Square and provides many picture locations.
- The price we were quoted seemed fair for what was included.
- The venue has preferred vendors, which is helpful if you need ideas for vendors.
- The venue has decor you can use, as well as a contract with a rental company that gives you a discount.
- The venue provides ceremony music which is nice since DJs charge more ceremony music.
- Anna, the owner, is friendly and is there throughout the day. She was hands on during the ceremony and helped with walking down the aisle and making the dress train look good.

For the negative:
- The venue has very poor communication. Twice I waited over two weeks for an email reply. One of these times I sent 4-5 emails within the two weeks, asking questions I wanted a reply on. I only got a reply back when I sent a more stern email and cc’d Anna on it. I understand they are busy and don’t expect a reply the same day, but the month of your wedding it should not take two weeks for a reply. When we would meet in person, I had filled out the provided form thoroughly, but it seemed they did not go over it prior to the meeting and were reading it for the first time then.
- Please do not let them convince you to do the wine service, it's a joke. I wanted to do table wine, but Anna convinced me to do their provided wine service. She mentioned wine would be offered frequently and if someone wanted to keep the whole bottle they would be able to. I also reminded her at the rehearsal that I wanted wine offered frequently throughout and not just once. Most tables were offered wine once, maybe twice. Many did not have wine for the speeches. My mom even asked Anna once if they could get more wine, but the wine never came. My dad, who bought the alcohol, went up to the bar to ask for a bottle and they would not give it to him. I wish I would have gone with my gut and did table wine, the wine service was a huge disappointment.
- There is no table water during dinner, which was never mentioned to us. We were told water goblets were part of the provided glasses, but did not mention they will not be used since they don’t offer water. If we were told this prior I would have bought pitchers for the tables. We were told we would need to buy water bottles for the bar, which we did, but all that water was drunk during dinner due to no other water being provided.
- I had bought personalized napkins to be put out in designated areas. During the rehearsal, I went through with Anna where to put them. They were never put out and it was a waste of my money since they were never used. I wanted the extra personal touch and am very disappointed.
- To pick up our belongings, Anna and I agreed on a time to meet up. At this agreed upon time she was not at the venue. We found out she had to go pick up her kids, but she did not let me know. We were told we could still collect our belongings while we waited. Our belongings were scattered over two venues, two floors in each venue. Some belongings were found in utility closets, at the bar, against walls, on the upper and lower floors of two venues. It was chaotic, unorganized, and very unprofessional. The microphone I rented was found in a random cup by the bar. On our wooden board guest book sign, there was a very noticeable piece of wood removed from the center of it, which I know was not there when we dropped it off. The bartender mentioned we ran out of a certain shooter option, but there were two bottles of it left over. When we picked everything up, Anna had lost the paperwork from the officiant for us. When I said I wanted a copy of it, her response kept being, “it's not a legal document”. She claimed she reached out to the officiant for another, but weeks went by with nothing. I ended up reaching out to get it myself, which the officiant did within a few days. Anna claims after I got my copy she also got one, but it was a little too late.
- As per contract, they wanted payments by the first of the month. I did not receive my final invoice until the 27th, and our wedding was on the 30th. Once we did get the invoice they were flexible with payments, but we still had fully paid only one day after the wedding. The venue ended up owing us a small amount of money due to someone paying at the bar with a card. It took Anna a month to send us this money. This was with me constantly reaching out and asking when it would be received. She kept saying she was sending it but I received nothing. I would let her know I did not receive it, and that usually came back with no reply back. I would send another text asking for when she would send it and she would reply back with “I didn’t know you didn’t receive it”. It was very frustrating. When they asked for money, we sent it. But it was not the same when they needed to send money back.
- A few other small things were that the coffee/tea and desert went out way later than initially told. We were told this would be put out right after dinner, but it did not go out till around the time of the midnight lunch. By this time, most of the people who wanted coffee or tea had left. They took down the welcome sign and replaced it with the seating chart when we were told there would be an easel for each. The welcome sign had a dirt mark on it when I saw it and I removed it. Also, it says their occupant capacity is 100, but I would keep it around 80. We had around 85 and everyone fit, but a bit cozy. Anything more I could imagine being very pinchy.

While Always Occasions is a beautiful venue, I would avoid it. Maybe they do better with smaller events, but I think with weddings they bite off more than they can chew. Anna seems to promise a lot, but in the end falls short and always seems to have an excuse for anything that the couple is not happy with. She told me she would send me pictures and videos from the day, but I never received anything. They would benefit from hiring more staff. You put trust into someone when they set up and tear down your vision and have your belongings in their care. Maybe if there were more people they wouldn't miss so many little things. The venue added more stress for me the month of the wedding than it should have and was frustrating to deal with. I will not be booking with this venue again or recommending.

Anna and her team did our set up and take down, day of coordination and Anna officiated our wedding at a venue separate from their own. They did everything perfectly and hit my vision 100%. They worked in the background and made sure everything was moved from the ceremony to the reception. They also had everything packed away and put into vehicles at the end of the night as we had to be out by 3am. They did an amazing job and there’s no one I would have trusted more on my big day!

I had a 65 person wedding at Always Occasions and had a fantastic time! The location is so convenient being close to downtown - lots of hotel options for out of town guests. The location is a bit small, but I think it creates an intimate environment and is great for smaller weddings.

They also turn the upstairs into a "getting ready" area for the bride if desired, so it was very convenient to be able to go there in the morning and be there all day.

For the value, convenience and location - I certainly don't regret picking Always Occasions! Anna, Courtney and Bryanne are nothing short of amazing and were so kind in assisting me through all stages of the planning from date of booking to the day of.

I recently attended a market and was pleased with the amount of friendly people at their booths. I thought I’d share my thoughts from a wedding I attended on New Years Eve at Always Occasions, as a group of us still speak about this experience when we get together. I was shocked on the functionality of this place. I observed a guest sweeping the floor after the ceremony because Pine needles everywhere and no staff were noticing the mess. Another guest was actually walking around pouring water for everyone with the 1 water jug Always Occassion’s staff claimed to have in the whole establishment. Myself and other guests were waiting to be served for 20+ minutes at the bar due to understaffing, while all the staff were rushing to change over from ceremony to reception. At this point we heard some heated conversations between the main girl wearing a hat and her staff. We were appalled, and felt bad for those girls. We were also missing cutlery not only at our table, but three other tables. The space was so crowded that anytime someone needed to pass by we had to stand up out of our chair, which became incredibly frustrating. I am sharing this so someone else looking to have their wedding here doesn’t make the mistake and experience what we did.

We had such an amazing wedding at Always Occasions! We were told by multiple attendees that it was one of the most beautiful weddings they had ever attended. Bryanne at Always Occasions met with us multiple times to ensure everything we wanted came to life. She was so kind, patient and thorough with helping us to achieve what we wanted. I would definitely recommend booking a wedding with Always Occasions. We were able to book other vendors through them which made wedding planning a much less stressful experience. All glassware, chairs, and tables were also provided, which made that aspect a breeze! If you are planning a wedding for under 100 people, we would recommend!!!

The venue will sell itself to you with its awesome loft style appeal including a flower wall running up part of the wall which gives for a unique but beautiful experience. The hallway or lobby that comes off of the main entrance will make you feel like your down a corridor in Italy!

I will say in the beginning the communication from the venue to me was not at all what I had expected as I felt at numerous times they ignored my emails or text messages. Once I was put with Bryanne correspondence became a little better . I really was quite organized when it came to my 6 months, 3 month and 1 month meetings but I feel it didn’t really matter as sometimes when sitting with the coordinator she hadn’t really looked over the stuff I did prior.

I want to preface this by saying I know on your wedding day things don’t always go as smoothly as planned but I did figure that was more like the forecast might say plus 30 no rain in sight , then it might rain. However I never thought how many chairs at a a table might be an issue. I have read other comments on here about attention to detail and figured the venue had time to iron out such kinks before my day. But a couple issues arose I was told that 6 people could fit at each table however 3-4 tables were missing a seat which to me is a big deal as friends and family members had to a. say something or b. find a different seating arrangement! We were also told by the bartender first that our tequila was fully drank but another bottle was not open. The following day however the owner told us another bottle of tequila from the venues stash was opened. Its neither here nor there . I would however suggest that on your own wedding night to designate someone sound of mind to perhaps check on liquor levels it might save you. We were charged for coffee that never came . No issues with it not coming except that a couple of my guests did ask the waitress who said she would be back with it but never came.

A loud bang went off twice during our event , the first time my fiances step dad went upstairs to check it out as it sounded like all our liquor had fallen to the ground. Later in the evening the same bang went off and my husband witnessed a cabinet open and almost fall on one of our guests.

Lastly the contract that is signed states that the $1000 deposit would be refunded within 3 days it took us well over a week to receive it . Meanwhile when money was asked from us we paid up immediately. Upon reaching out to Anna the owner of Always who received the money via email transfer radio silence, professionally just respond back with some response. When I saw her afterward to pick up something that we left behind she didn’t even bring up the situation it was the wedding coordinator that had to explain to me that the tequila bottle that was “opened” was being used as potential payment . Honestly the money should just have been taken from the coffee we were charged and hadn’t gotten.

Anna brings energy, excitement and passion to her work. She has an amazing ability to help make your vision come true. Anna’s industry experience is invaluable as she can help you with all the different facets of a wedding. I can’t wait to work with Anna again for an anniversary party. Her team members are also your personal cheerleaders as you get ready and move throughout the day. Making sure everyone feels their best for the big day.

Our wedding was almost a year ago and we still talk about how great the Always Occasions venue and team was! They were very helpful coordinating the decor, bar, and catering! It was so nice to have them take care of set-up and take down so we didn't have to enlist family/friends to do it for us. They even did the room flip from ceremony to reception set up while our guests enjoyed the various nearby bars/restaurants. We loved that this was a central location with easy parking that had loads of character inside and out. Our wedding day was perfect and Always Occasions had a huge role in making the day so special!

Always occasions has a beautiful loft and you can tell they take pride in their space. They are able to provide suggestions that will enhance the wedding experience in their space. Staff are incredibly kind and accommodating. The only downfall is communication, as it was difficult to plan in advance. It wasn’t really till a month before the wedding that staff then became really attentive and were able to assist.