Pinnacle Hotel at the Pier

Name: Pinnacle Hotel at the Pier
Address: 138 Victory Ship Way, North Vancouver, British Columbia, V7L 0B1
Rating: 4.8

North Vancouver, British Columbia View map

4.8 out of 5 rating 40 reviews

15 to 350 Guests

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About

Pinnacle Hotel at the Pier in North Vancouver is one of the prime wedding locations in British Columbia and the 2020 BC Wedding Venue Awards Winner. They attribute their success to a unique waterfront location, boutique-style property, one of the best chefs and banquet team in the city; and a supplier list that will take care of all your needs...from wedding officiant, planner/designer, photographer, videographer, decor, flowers to music. Everyone wants the "all-inclusive package" and they can certainly provide that!

Facilities and capacity

The hotel, covering an area of 8,000 square feet, is ideal for hosting wedding events of any size. The function spaces include:

Pinnacle Ballroom and Ballroom Foyer: This space features 16-foot-high windows and cozy, natural wood accents. It covers an area of 4,800 square feet and boasts floor-to-ceiling glass front walls that fill the room with natural light. It can comfortably accommodate up to 400 guests for a reception and up to 330 guests for a seated dinner.
Pier Salon and Pier Foyer: With an area of 2,400 square feet is perfect for hosting receptions and dinner dances. It can easily seat up to 80 guests for a banquet. Along with amazing views of Lower Lonsdale's waterfront and the harbour, it also features an adjoined outdoor, partially tented terrace.
Rooftop Terrace Ceremony Venue: This 1,200-square feet outdoor terrace has panoramic views of the Burrard Inlet and the Vancouver City skyline. It can accommodate up to 150 guests.
- The Ceremony Package includes the two guestrooms attached to the terrace for an afternoon ceremony and overnight stay, chairs, and a signing table with linens.

Services offered

Couples will be provided with a personal wedding manager who will assist them with food, beverage, and set up recommendations. The venue also offers the following provided a minimum Food and Beverage spend is met.

Complimentary overnight stay in a harbour view room
Monogrammed bathrobes
Sparkling wine and chocolate-covered strawberries on the wedding night
Complete floor plan
Setup and takedown of all hotel's banquet furniture & equipment
Candles and table numbers
Head table, cake table, signing table, gift table, and a DJ table
Decor package (floor-length linens/napkins/chair covers & accessories)* additional fee
Complimentary dance floor
Complimentary lectern
Complimentary easel for seating chart
Barware and china
Flatware and glassware

Ask your Wedding Manager for more details!

Cuisine

Couples can choose between a buffet, plated and reception menus - as well as savour the hotel's new deluxe dessert buffet. Bar services are also available.

Accommodations

The hotel offers 106 guest rooms for guest accommodations. With stunning views of the North Shore Mountain and waterfront views of downtown Vancouver, each room is fully equipped with modern amenities, such as complimentary wireless Internet, flatscreen televisions, and workspace areas.

Other facilities

The venue offers group parking rates. The facility is wheelchair accessible and also features the following:

Fully equipped fitness centre
Swimming pool
Hot tub and sauna
Steam room

Other services

The hotel is ideal for hosting other wedding-related events. Consider celebrating your engagement party, rehearsal dinner, and bridal shower at this charming venue.

Location

Pinnacle Hotel at the Pier is located at the foot of Lonsdale Avenue in North Vancouver’s historic shipyard district with many attractions right out the front door and nearby. It is approximately 36 minutes away from Vancouver International Airport and a 12-minute Seabus ride to Vancouver.

Highlights

Availability

Type

Ballroom, banquet hall, hotel, marina, restaurant

Style

City, classic, coastal, glamorous, modern, nautical, rustic, waterfront

Event Services

Accommodations, bridal suite, catering / bar, clean up, event planning, event rentals, liability insurance, lighting / sound, outside vendors, set up

Reception Site Fee - Peak Season

$3,023

Plated Service (per head)

$70

More information

How many event spaces or rooms does your venue offer?

What kind of settings are available?

Indoor

Uncovered outdoor

Which of the following wedding events does your venue service?

Ceremony

Reception

Bridal shower

Engagement party

Rehearsal dinner

What catering services do you offer?

Buffet

Cocktail reception

Dessert

Family style

Hors d'oeuvres

Plated

Server(s)

Stations

Tastings

What bar services do you provide?

Bartender(s)

Cash bar

Champagne toast

House beer

House wine

House liquor

Limited bar

Liquor license

Open bar

Premium liquor

Signature drink

Specialty beer

Specialty wine

What event items are available?

Aisle runners

Audio equipment

Centerpieces

Chair covers

Dance floor

Decor

Drapery

Furniture

Lighting

Photobooth

Chairs

Tables

What food and beverage items are available?

Barware

China

Flatware

Glassware

Linens

What transportation and access is available?

Parking

Wheelchair access

Do you have a site fee for wedding receptions at your venue?

Yes

What is the starting site fee for wedding receptions during off-peak season?

$3,016

Do you have a site fee for wedding ceremonies at your venue?

Yes

What is the starting site fee for wedding ceremonies during peak season?

$500

What is the starting site fee for wedding ceremonies during off-peak season?

$500

Which of the following are included in starting site fee?

Set up

Clean up

Event planning

Chairs

Linens

Parking

Bridal suite

What is the average catering price per person for buffet service?

$70

What is the average catering price per person for stations?

$66

What is the average catering price per person for hors d'oeurves?

$25

Which of the following are included in the cost of wedding catering?

Server(s)

Dessert

What is the starting price per person for bar service?

Which of the following are included in the starting price for bar service?

Limited bar

House beer

House wine

House liquor

Premium liquor

Bartenders

Any other questions?

Request pricing

Rated

4.8

out of 5.0

Quality of service

4.8 out of 5 rating
Response time

4.8 out of 5 rating
Professionalism

4.8 out of 5 rating
Value

4.7 out of 5 rating
Flexibility

4.7 out of 5 rating

34 User photos

+ 30Photos

Order by:

Lee A. Married on 08/09/2018

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Dream venue!

What an AMAZING venue! This was the second thing I booked because I wanted to book the venue first before I booked any other vendor. They had many different packages that would cater to your budget and needs. I couldn’t have asked for a better venue - waterfront view, mountain view, attractions nearby, everything! My guests talked about the ease of getting around since the Lonsdale Quay was right there and they could easily hop onto the SeaBus to go downtown. What I really liked about this venue compared to the other venues was the guarantee that the entire day was dedicated to our wedding - they don’t book any meetings etc. on the same day as a wedding so that gives you lots of time to set up for any decorations, etc. you have. They gave me a discount code to distribute to my guests which gave the hotel rooms a cheaper price for them. Talia was the coordinator for the weddings and she accommodated us in terms of payment, etc. Although we had chosen a buffet option, the coordinator let us try out the food at the hotel restaurant just so we could know what the quality of the food tasted like. When our wedding finally happened - I was not disappointed - our food, drinks and everything was so, so good. We had gotten the Ruby Buffet option with all inclusive drinks and late night snack. After our wedding, we went to our room and we had complimentary champagne, chocolate dipped strawberries and monogrammed robes. If this is within your budget and you’re able to splurge for a venue, I highly recommend this. Book way in advance !
- + 2Photos
Sent on 22/10/2018
Liz G. Married on 11/08/2018

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Fabulous experience!!!!

Got married at The Pinnacle Hotel at the Pier on August 11th 2018. Best decision we made, and we got to meet Talia (The Hotel’s wedding Coordinator). Talia became my go-to-person for all things wedding. Can’t believe how patient she was with answering our several wedding questions. She gave us advice, communicated extremely well, and her warm smile, made our visits and dealings with her very pleasant. The staff was just as wonderful. Food was amazing. Our guests couldn’t stop praising and talking about the food. If you’re on the fence about booking with the The Pinnacle, my husband and I recommend you take that leap of faith. Meet Talia and the fabulous staff. We promise you won’t regret it.
- + 8Photos
Sent on 20/09/2018
Sherry Married on 21/07/2018

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Excellent Location for a Summer Wedding

Great option for an outdoor wedding with an inside reception space. Talia, their wedding and events coordinator, was excellent. She answers her emails within hours and is accommodating, understanding, and experienced.
Sent on 25/07/2018

Are you interested?

Request pricing

Charlene A. Married on 26/08/2017

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Hi Norma!

Don and I had a blast at our wedding reception! The venue is beautiful, food spectacular and your team is amazing, very nice and considerate. I only heard good things from my friends and family all night. We are all super super happy with how everything turned out :) We have zero complaints whatsoever!

Thank you so so much for all your hard work this past year! Your fabulous communications and awesome personality were a huge blessing to me and the planning process :)
Sent on 13/10/2017
Andrew T. Married on 27/05/2017

5 out of 5 rating
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There are moments throughout our lives where we experience many ups and downs. One of the fortunate times we get to celebrate an up is none other than the life event of a wedding! In May 2017 I married my best friend, companion and partner at the beautiful Pinnacle Hotel at the Pier in North Vancouver.

The task of finding a wedding venue can be daunting – from the beginning, we were deliberating between 30+ venues. Ultimately narrowing down to 3 before deciding on Pinnacle Hotel at the Pier.

Our decision was based on a few factors, location, view, flexibility, how beautiful the hotel is, and meeting Norma Bogart. The level of professionalism and trust Norma exudes was a huge factor and cannot be understated though if you’re reading additional reviews, I’m sure you get the gist.

The Pinnacle Ballroom can fit over 300 – we had approximately 200(20 tables) with a head table, projector, DJ, dance floor, bar, photo booth. (will attach floor plan if possible)

Responsiveness – Every email we sent was immediately responded to by all involved. It’s almost as if the hotel has a policy/goal to respond to all emails no matter the time or day within an hour. I have never experienced such responsiveness to any and all inquiries in all my life no matter what setting.

Venue – Wallpaper, ballroom, lobby, foyer, location, guest rooms. This venue is wonderful. Conveniently located beside the seabus for easy transport.

Food – We were told the food was sublime and based on every feedback received, I can absolutely confirm. That Prime Rib and dessert bar …. Wow.

Thank you Norma, Talia, Rosie, Haymond, Tim, David and the rest of the PSAV team, Front Desk Team and anyone else I’ve failed to mention here. You all played such a significant role throughout this journey and we feel very fortunate to have partnered with such an accomplished and amazing team.

We cannot wait to return to the hotel for future weddings!

If you require any assistance with your search or any questions about our experience, please do not hesitate to contact me by email: andrew.o.tsang at gmail dot com
Sent on 13/06/2017

Pinnacle Hotel at the Pier's reply:

Andrew & Lindsay,
On behalf of my team - thank you so much for the amazing feedback. The team works so hard - to say that they were delighted would be an understatement! Not all couples realize how much heart goes into their wedding. You captured it beautifully.
Norma
Anella C. Married on 05/09/2016

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Was wonderful working with Norma Bogart she was super helpful as was her whole team. They are really attentive! Only suggestion for future couples is to try and keep track of emails sent back and forth... There will be lots and it can get confusing.. Especially if you make even a few minor changes. I would also reccomend using their chair decor package.. Removed so much stress and looked amazing!
Sent on 14/09/2016
Vincent O. Married on 19/08/2016

5 out of 5 rating
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Hi Norma!

I didn't have any expectations for the evening, I had only hoped that the night would fare well and everyone would have a great time!

Jess and I though, we had an amazing time! And from what people were telling us, so did everyone else!

The venue was perfect for the type of wedding photos we wanted. The pier was awesome, the scenery was breathtaking, the weather was amazing!

As far as the Pier Salon, we couldn't have been happier with the venue. The staff was very professional and courteous! Nothing but great things to say about them. I especially was grateful that the staff brought out some more easels when the flower wall came apart. And they did so without anyone asking them. They deserve special recognition for that alone!

Unfortunately I didn't get around to tasting the food. And neither did Jess. We were too busy mingling and taking photos I suppose. But I heard that the food tasted great!

The guestroom itself was also amazing, and we had the best sleep. I regret that we didn't make time to utilize the hotel amenities like the work out room or the pool. But again, what can you do.

Overall we were/are greatly satisfied with our experience with the Pinnacle Hotel at the Pier. You have been absolutely wonderful and you completely took care of us in every aspect. I will highly recommend your hotel to any of my friends who are looking to host a banquet in the future.

Thank you so very much for making our wedding night one of the best nights we have ever had!

Vince & Jess
Sent on 24/08/2016
Kayla S. Married on 31/07/2016

4.6 out of 5 rating
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Our rooftop wedding was exactly as we had envisioned it. It was a beautiful venue over the ocean with Vancouver City in the background, we got tons of compliments. All my questions were answered the same day while planning by the wedding manager, and the whole team did an excellent job the day of the wedding. The food was also amazing, we did buffet style.
Sent on 04/10/2016
Stephanie H. Married on 30/07/2016

5 out of 5 rating
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Hi Norma,
Mike and I were extremely happy with the venue and Greg was so great. The lights were dimmed perfectly during dinner which looked so beautiful with all the candles. The food was sooo good, everything came out hot and we got so many compliments on how great the food tasted. Your servers that night were so nice and did an awesome job.
The bar from what I noticed never looked to packed which is great especially with the amount of people we had.
The late night snacks were very very tasty too, I saw lots of people eating them.
I could not be happier that Mike and I picked the Pinnacle Hotel at the Pier. It is a beautiful place and your team is perfect.
Stephanie & Mike (Bride & Groom)

Hi Norma,
Norma, I wanted to personally thank you. All our family and friends found your staff friendly and courteous. Greg responded to all our requests immediately and efficiently, the food was outstanding and was served in a timely manner. Please extend our thanks to all of your team. They are all truly professional and that is what made Stephanie and Mikes wedding such a wonderful evening.
Regards,
Domenic Carnovale (Father of the Bride)

Sent on 23/08/2016
Jen Married on 23/07/2022

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Not the same level of service...

This vendor team was very disorganized. In fact, they were our only vendors to have difficulty meeting their contract and promises. It may be related to the high employee turnover we witnessed in just a year working with the Pinnacle Hotel. Hopefully they can return to the level of service they once had.
Sent on 06/10/2022

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