Lee Ann Tolentino, Married on 08/09/2018

Dream venue!

What an AMAZING venue! This was the second thing I booked because I wanted to book the venue first before I booked any other vendor. They had many different packages that would cater to your budget and needs. I couldn’t have asked for a better venue - waterfront view, mountain view, attractions nearby, everything! My guests talked about the ease of getting around since the Lonsdale Quay was right there and they could easily hop onto the SeaBus to go downtown. What I really liked about this venue compared to the other venues was the guarantee that the entire day was dedicated to our wedding - they don’t book any meetings etc. on the same day as a wedding so that gives you lots of time to set up for any decorations, etc. you have. They gave me a discount code to distribute to my guests which gave the hotel rooms a cheaper price for them. Talia was the coordinator for the weddings and she accommodated us in terms of payment, etc. Although we had chosen a buffet option, the coordinator let us try out the food at the hotel restaurant just so we could know what the quality of the food tasted like. When our wedding finally happened - I was not disappointed - our food, drinks and everything was so, so good. We had gotten the Ruby Buffet option with all inclusive drinks and late night snack. After our wedding, we went to our room and we had complimentary champagne, chocolate dipped strawberries and monogrammed robes. If this is within your budget and you’re able to splurge for a venue, I highly recommend this. Book way in advance !

Liz Goba, Married on 11/08/2018

Fabulous experience!!!!

Got married at The Pinnacle Hotel at the Pier on August 11th 2018. Best decision we made, and we got to meet Talia (The Hotel’s wedding Coordinator). Talia became my go-to-person for all things wedding. Can’t believe how patient she was with answering our several wedding questions. She gave us advice, communicated extremely well, and her warm smile, made our visits and dealings with her very pleasant. The staff was just as wonderful. Food was amazing. Our guests couldn’t stop praising and talking about the food. If you’re on the fence about booking with the The Pinnacle, my husband and I recommend you take that leap of faith. Meet Talia and the fabulous staff. We promise you won’t regret it.

Sherry Li, Married on 21/07/2018

Excellent Location for a Summer Wedding

Great option for an outdoor wedding with an inside reception space. Talia, their wedding and events coordinator, was excellent. She answers her emails within hours and is accommodating, understanding, and experienced.

Andrew Tsang, Married on 27/05/2017

There are moments throughout our lives where we experience many ups and downs. One of the fortunate times we get to celebrate an up is none other than the life event of a wedding! In May 2017 I married my best friend, companion and partner at the beautiful Pinnacle Hotel at the Pier in North Vancouver.

The task of finding a wedding venue can be daunting – from the beginning, we were deliberating between 30+ venues. Ultimately narrowing down to 3 before deciding on Pinnacle Hotel at the Pier.

Our decision was based on a few factors, location, view, flexibility, how beautiful the hotel is, and meeting Norma Bogart. The level of professionalism and trust Norma exudes was a huge factor and cannot be understated though if you’re reading additional reviews, I’m sure you get the gist.

The Pinnacle Ballroom can fit over 300 – we had approximately 200(20 tables) with a head table, projector, DJ, dance floor, bar, photo booth. (will attach floor plan if possible)

Responsiveness – Every email we sent was immediately responded to by all involved. It’s almost as if the hotel has a policy/goal to respond to all emails no matter the time or day within an hour. I have never experienced such responsiveness to any and all inquiries in all my life no matter what setting.

Venue – Wallpaper, ballroom, lobby, foyer, location, guest rooms. This venue is wonderful. Conveniently located beside the seabus for easy transport.

Food – We were told the food was sublime and based on every feedback received, I can absolutely confirm. That Prime Rib and dessert bar …. Wow.

Thank you Norma, Talia, Rosie, Haymond, Tim, David and the rest of the PSAV team, Front Desk Team and anyone else I’ve failed to mention here. You all played such a significant role throughout this journey and we feel very fortunate to have partnered with such an accomplished and amazing team.

We cannot wait to return to the hotel for future weddings!

If you require any assistance with your search or any questions about our experience, please do not hesitate to contact me by email: andrew.o.tsang at gmail dot com

Pinnacle Hotel at the Pier's reply:

Andrew & Lindsay,
On behalf of my team - thank you so much for the amazing feedback. The team works so hard - to say that they were delighted would be an understatement! Not all couples realize how much heart goes into their wedding. You captured it beautifully.
Norma

Vincent Orcullo, Married on 19/08/2016

Hi Norma!

I didn't have any expectations for the evening, I had only hoped that the night would fare well and everyone would have a great time!

Jess and I though, we had an amazing time! And from what people were telling us, so did everyone else!

The venue was perfect for the type of wedding photos we wanted. The pier was awesome, the scenery was breathtaking, the weather was amazing!

As far as the Pier Salon, we couldn't have been happier with the venue. The staff was very professional and courteous! Nothing but great things to say about them. I especially was grateful that the staff brought out some more easels when the flower wall came apart. And they did so without anyone asking them. They deserve special recognition for that alone!

Unfortunately I didn't get around to tasting the food. And neither did Jess. We were too busy mingling and taking photos I suppose. But I heard that the food tasted great!

The guestroom itself was also amazing, and we had the best sleep. I regret that we didn't make time to utilize the hotel amenities like the work out room or the pool. But again, what can you do.


Overall we were/are greatly satisfied with our experience with the Pinnacle Hotel at the Pier. You have been absolutely wonderful and you completely took care of us in every aspect. I will highly recommend your hotel to any of my friends who are looking to host a banquet in the future.

Thank you so very much for making our wedding night one of the best nights we have ever had!

Vince & Jess