Guelph Tent and Event Rentals

This company was great to deal with, very accommodating to our changes in needs/contract counts etc. very responsive to emails, and very friendly to deal with.
The only thing that put a damper on our wedding was when they forgot to send some of our order. We unfortunately had to rent from another company and pay someone to drive to pick up and drop off.
In the contract it states you have to count your items when dropped off so ensure you do so or you might end up stuck.
We do take blame for not counting but it was unfortunate the company wasn’t willing to drive them out to us considering we had ordered and paid for them. We do understand they had already driven 2 hours the day after delivery as they forgot a bar skirting and to put two of the tent sides up but that also wasn’t our fault.
Overall, we do recommend this company- just ensure you do count when everything is dropped off.

We had the best day ever, & thanks to Guelph Tents for recommending a Spacious Tent glowing with lights, tables & comfortable Xback chairs & a suitable size dance floor, gave our Guests an enjoyable day/evening & a day of memories for us. They provided reliable communication, good advice, service & details, as we stayed with our original plan , never gave up hope, as we worked through a challenging past year. A reputable business for sure within our area.

Kelly was so helpful in getting out day set up! We had to make a last minute switch of venues due to covid and required a complete rental package. Everyone was so amazing in making sure we had everything we needed and the planning expertise for floor plan, etc. was so helpful. The crew that set up was super quick and did a great job. You would never even know a tent was set up in that spot! Grateful for the awesome set up for our big day ♥️

WARNING: TERRIBLE COMPANY!! STAY AWAY! They have literally single-handedly RUINED OUR WEDDING and put us in the worst position possible only 2 weeks out from our wedding day! They strung us along for two full weeks of literally daily communication and promises of a tent rental for us wedding that is exactly two weeks away. I would NOT recommend renting or even affiliating with this tent rental company. They were aware of our tight timelines and the very beginning & the fact that our wedding had to be replanned 3 times over due to Covid, and that we finally were able to get a wedding date for this Sept, as we have our elderly, sick dog whom is SO important for us to have at our wedding, so to be able to get a date not too far out in the future was a blessing for us.
Guelph Tents, knowing ALL of this information offered up 3 different tent sizes. Jessica and I spent WEEKS having conversations back and forth over email, determining with her the size of our backyard, amount of guests etc, and we were ensured from the start that they would be able to make our wedding dreams come true. They didn’t even bother to communicate even ONCE to us that we needed to let them know by a certain date which tent we needed to rent, and that there was a possibility they would go back on their word and not have a tent available for the most important day our our lives! Jessica’s emails were relaxed and no urgency whatsoever was indicated during the continued back and forth over the past 2 weeks — even though they KNEW FULL WELL that once we got the “okay” from them, we had stopped communicating with all other tent rental companies in the area, because they said we could go with them and count on them.
Can you imagine? Only 2 weeks prior to your wedding date and all the stress that comes with that, to have such a important piece of information NOT communicated to us? I.e. they never ONCE stated nor provided any date in which we needed to place the order by to ensure that it didn’t get booked and rented by someone else, therefore not being available for our wedding day.
So unprofessional and inexcusable to do to a couple on their wedding day.
Specific note here for Guelph Tents & anyone reading their (predictable) and UNTRUTHFUL response that is definitely to come — as we all know companies LOVE to reply to bad reviews after the fact and spew some BS that this the review is not correct, and that it didn’t go down that way etc etc — I am letting readers of this review know that whichever response they decide to go with in order to “save their reputation”, is a complete LIE, as I have hard proof and countless emails that support my review completely, and the horrible satiation they have put us in, especially being that it is our wedding day and is supposed to be the most magical day of our lives, instead Guelph Tents have left us utterly devastated and have essentially screwed us, as having a tent for our wedding is something that we have to have, and now have left my fiancé and I with nothing except for extreme emotional distress in an already highly stressful time, only just 2 short weeks before our big day.

Guelph Tent rentals helped with my wedding in Rockwood 3 weeks ago, we were all super pleased with the tent size and how everything was set up! Perfect white linens and everything, it was a pleasure to have them!

Guelph event and tent rental was so easy to work with from DAY ONE! Kelly put together everything I could possibly need from the quote stage. She let me know what permits may be needed, she asked about tables and chairs and threw everything into a quote ALONG with a floor plan!!! This was all before I even received quotes from other companies back. She also worked to accommodate our timelines for set up despite being a busy time of year for them. Would recommend to anyone.

My fiancé and I had a large tent rented with Guelph Tents for our wedding in September, with an $1800 deposit put down. As the pandemic continued to ramp up in April and lockdowns were initiated, we made the tough, but responsible, call to cancel our rental and scale down. Guelph Tents returned 50% of our deposit. When the COVID cases started looking better in June, we reached out to Kelly to see if we could get a smaller tent and a couple of cocktail tables. She sent us a quote for $700+, and when I asked her to put forward the retained balance, she said she would have to double check with the team because it ‘may have been in the last fiscal year’ but otherwise should be okay. Kelly followed up with an email shortly after, advising that she could not credit us with the $900 retained deposit, because we cancelled in the last fiscal year. When I pointed out that we did not actually cancel in the last fiscal year, the story and reasoning changed. Throughout the interactions with Guelph Tents, I found them to not be truthful, and have poor customer service. In my personal opinion, I think it is poor business to retain a $900 deposit for no service tendered, and then in addition ask for another $700, which is less than the original amount retained. Kelly did offer a 15% discount, however no acknowledgement of being dishonest. We have a very large property and certainly will not be working with Guelph Tents for our events moving forward.

We had Guelph Tent provide harvest tables, tables, chairs and lighting for our September 2019 wedding.

The harvest tables were stunning and drop off and pick up was efficient.

We had Guelph Tent also provide the lighting installation for the barn. The chandeliers were gorgeous (but so bright we had to keep them off). Unfortunately we did feel that the product did not match the price in regard to the lighting. It was quite expensive and the communication was poor regarding what we were getting with the package. Response time to emails was also a problem.

Guelph Tent shines for elaborate and custom installations and luxe weddings. If you need simple lighting they may not be for you and you may want to consider your options more thoroughly!

Guelph Tent set up the tent ahead of time which made for the rest of wedding prep much easier. Their selection of tents, tables and chairs made putting our vision together possible and less stressful by going to one company!

We were so happy we chose the "circus" tent style as it went with our outdoor wooded venue perfectly! The high ceiling and sides made for perfect natural lighting and the option to add the evening lights made for a gorgeous atmosphere.

Guelph tents was not only one of the biggest vendors who contributed to our wedding, but also one of our favourites! Working with Laura and Aldo was an absolute pleasure and made what can be a complicated and stressful process, easy and enjoyable! From our first call to the follow up after the wedding, Guelph Tents was personable and professional. They deliver a pristine product with a reliable and strong work ethic and we had complete confidence knowing everything they were providing would meet our expectations. Thank you for not only bringing our dream tent wedding to life, but for being a dream to work with... we appreciate you and your hard work and personal touches!