When we decided to have our wedding this year, we knew it would be extra challenging due to the pandemic, so we decided to hire a wedding planner. Melissa and Morgan immediately resonated with us, and by the end of our initial call we already felt like we would be in excellent hands!
Initially, all we had was a venue and a date, but they helped us navigate through vendors with their guidance and expertise. When issues arose - which is bound to happen, especially during a pandemic! - they kept calm and reassured us that all would be well. Their experience in all sorts of scenarios pre- and post-pandemic was apparent as they kept a steady eye on our special day. Even when our anxiety levels rose, and obstacles came up - even on the wedding day! - Melissa and Morgan kept calm and ensured we had the most beautiful wedding.
Their specialty is also making sure wedding dreams come true, and they delivered on that! In the beginning, it was hard for us to picture what our wedding would be like. After filling out their detailed questionnaire, Melissa and Morgan put together a design plan for us that immediately blew us away. They had figured out our perfect wedding before we even knew it ourselves! They created a colourful, garden wedding that reflected our personalities, complete with a DeLorean cocktail hour surprise for all our guests (BTFF is the bride's favourite movie!)!
They pride themselves for making memorable experiences for the bride, groom and all wedding guests. It's now been 3 weeks and we are still getting compliments from everyone about how wonderful and memorable our wedding was! We owe it all to Melissa and Morgan at Lustre Events! We'd highly recommend them to anyone!
Amy B. Married on 14/08/2021
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Dream Team
We truly cannot say enough good things about Melissa & Morgan of Lustre Events. Firstly, if you're on the fence about hiring planners, it is 100% worth the investment. I cannot stress this enough. We had interviewed several planners and ended up landing on Lustre Events for full services. Melissa and Morgan were the most patient, understanding, excited, creative, and so much more. They brought our vision to life, while staying within our budget (their services included!). We had originally booked our wedding in 2018 for 2019, and it got pushed twice due to COVID. Melissa and Morgan helped us coordinate the new dates with all of our vendors, and still stayed as excited about our wedding as when we first spoke to them.
The number of questions you end up having and details that go into a wedding our endless. I don't know where we'd be or how our wedding could have been pulled off without Lustre Events. It was absolutely flawless, despite severe weather thunderstorms, thanks to this dream team. Thank you Melissa & Morgan!!!
Skylar Married on 14/08/2021
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Honestly run, don’t walk! You NEED to hire Lustre Events!!
Where do we even begin! Melissa and Morgan are the most amazing thing that ever happened to us and our wedding. They helped us create the wedding of our DREAMS completely remotely. We live in the Northwest Territories and had our wedding at a family cottage in Ontario and Melissa and Morgan were able to help us plan everything from a distance. They were responsive, creative, supportive and so much more. They were thoutful and creative when working within or modest budget and always were coming up with cost effective alternatives when appropriate.
They also coordinated the day of wedding absolutely perfectly, and managed all the vendors so we were able to be fully present on our day.
We still get rave reviews from our guests about how welcoming, supportive and accommodating Morgan and Melissa were.
Needless to say, hiring morgan and Melissa was by far the best decision and hands down the best wedding related expense.
After our big day, we were both heart broken to have had to say goodbye but we are so grateful for the memories of the prefect wedding day they helped us create!
Melissa and Morgan simply over-delivered. A wedding carries the importance of a single day where everything is to be perfect, and we could not be more delighted with the wedding Lustre created for us. Their flawless delivery was despite our replanning of the wedding halfway through the process when COVID hit, and numerous pivots after that. We could not recommend them more highly - wedding planning is clearly their genuine passion, and they approached the process throughout with the sole goal of bringing our dream day to life.
We engaged Lustre through their full planning & design package, but still wanted to be quite engaged in the process. Melissa and Morgan were completely open to our involvement and happy to make us feel included at every step.
Our original plan was for a wedding of about 120 guests and our planning process proceeded in what I would think is Lustre’s typical fashion, which was comprehensive, enjoyable, and productive. We had some introductory calls and meetings to discuss our hopes and dreams for the day, and then M+M took that inspiration offline to put together our design plan. The plan was nearly perfect the first time around, with only a few points that we even needed to discuss further! Everything was cruising along perfectly. Then March came.
The onset of COVID and resulting lockdowns threw a major kink in everyone’s lives, and our wedding was no exception. It took us several months to determine how we wanted to handle the situation - whether we would move our wedding or make our planned day work. Melissa and Morgan were supportive and patient during these months and didn’t pressure us at all to provide certainty or immediate answers on next steps. The space they gave us was critical for us to make the right decision and we are very grateful for their empathy and professionalism!
Ultimately, we decided to proceed with our initial date but with a smaller group size that would be permitted under the province’s public health rules. While many core elements of the wedding remained the same, the vast majority of things changed in at least some way. Melissa and Morgan were up to the challenge of replanning our wedding, on a constrained timeline and against COVID-induce uncertainty, with enthusiasm and without compliant. Because of the logistical pressures COVID created, we ended up relying on M+M heavily in terms of sourcing vendors - we have to say this was a hidden blessing for us! The vendors they sourced were incredible - every single one.
Lustre’s efforts leading up to our wedding were incredible, but their day-of efforts were insane. The day did turn out perfectly, but it was not always obvious it would. Fuses blew. Storms rolled through. Trucks got stuck at the ceremony site. While every speed bump started as something outside their control, Melissa and Morgan managed the day with the composure of a navy seal squad. Morgan hung over 100 bouquets in the wind and rain, perched on a 10+ foot ladder. 100 bouquets! Melissa handled a variety of unexpected hurdles (including the stuck truck), moving with an urgent but calming purpose. We relaxed and hung with friends, waiting for the big moment, with our only concern being the dark clouds rolling past.
The weather cooperated in the end and the literal perfect wedding ensued. Every moment went flawlessly, even when things didn’t go to plan. When there was an issue with a musician’s equipment during dinner, M+M found a solution. When rain started shortly after our first dance (our dance floor was outside), M+M found a solution.
There are professionals that you work with where the entire relationship feels transactional. Then there are professionals like M+M, who become genuine friends and work with the clear intention of making your dreams a reality. We have intentionally kept in touch with Melissa and Morgan following our wedding and intend to continue to do so - they are a significant part of a significant day in our lives, and we will forever be grateful for their contribution.
George Married on 20/06/2020
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The very best!!
I have written some glowing reviews in my day, but rarely have I encountered a service that I would recommend more than that offered by Lustre Events. Melissa and Morgan are absolute gems. In unique and difficult circumstances, they pulled off a gorgeous ceremony that was universally described by our guests as "magical" and "the best ever". We'll forever be appreciative of the time, hard work, patience and creative vision from Melissa and Morgan. If you have the chance to hire Lustre for your wedding, just do it. I cannot recommend them enough!
Mercedes S. Married on 16/02/2019
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They made my dreams come true!
We just got married in February of 2019. We got engaged less than 6 months prior, and having had time to reflect on our experience post-wedding, we couldn't have done it, and had such a beautiful day without Melissa + Morgan of Lustre Events. We got the full planning option with them, and it was worth every penny and then some!
Our design and vision were perfectly executed by M + M. It was like they downloaded everything I wanted/envisioned from my brain to theirs. They knew what decisions to make, and what I wanted, without needing very much input from my end, which worked perfectly for me :)
They were so warm and professional to work with. Personally, I don't know how they put up with having to work with me, because I could be a little particular at times to say the least.
The month of, week of and day of were all especially flawlessly executed by them. It was perfect, because when it came down to "crunch" time, everyone was asking me if I needed help with anything etc., I had nothing to do, and that was perfect. It gave me time to host our guests in from out of town, and let me enjoy the lead up to the wedding.
Thank you SO much, from Fili and I. We can't thank you enough for our beautiful wedding, and all of your amazing work! xoxo M
Jannike J. Married on 28/09/2018
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Fairygod Parents for Wedding Planning
I could have not asked for a better duo to make our special day come true. They were there for every step of the way from start until the end. We signed up for the full package, which included the design of the wedding day. As someone who only a vague idea of what they wanted for their wedding, this was an amazing service. M+M was there to listen to what we liked and do not like when designing our wedding.
The planning process was just amazing. Although responses may be a bit slow it is because they will try to get everything sorted out with the vendors before they get back to you. So do not fret. They handled all communication with vendors, which lifted the stress from our busy schedule. Never once did I felt the pressure to pick some design ideas that they proposed. I absolutely love our final meeting where we go over the rundown of the day of the wedding. They took into our request to change some items or events.
To anyone planning their wedding, this duo is the fairy godparents to wedding planning and you will not regret having them by your side.
Stephanie Married on 14/09/2018
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The very best husband-and-wife planning team: warm, experienced, capable
We planned a wedding in Toronto from halfway across the world (I didn't set foot in our venue until our wedding day), so I knew it was especially important to have planners we trusted. In an industry so weighted with emotion and expectation, it was remarkable how immediately genuine Melissa and Morgan came across. I met them over Skype and didn't need to interview anyone else.
We chose the partial package, but if you want a truly stress-free and hands-off planning experience (and if your budget allows for it), I'd recommend the full package. Melissa and Morgan have excellent taste and are very intuitive about understanding what you want, even when you aren't sure yourself –– we threw a haphazard Pinterest board and several long and progressively more panicked emails at them, yet they somehow knew when to let our preference prevail, and when to tell us to go with the orange bistro napkins instead. When presented with non-traditional ideas or plans to DIY, they were not only receptive but enthusiastic.
I was very budget-conscious in the planning, and we decided early on that decor was one of our lowest priorities. (I no doubt tested their patience several times with all my 'inspired' ideas to cut costs.) Still, Melissa and Morgan had the experience, creativity, and aesthetic knowhow to construct a beautiful, cohesive theme even given those limits. And don't just take my (admittedly biased) word for it: one staff person who worked at the venue, which hosts a lot of weddings, said that ours was the nicest they had ever seen the place look.
In terms of vendors, we ended up choosing Melissa and Morgan's recommendations in almost every single case. They were upfront about each (e.g. 'this person is a great team player, but will take a long time to get back to you'). When we weren't sure about their recommendation, they obliged without hesitation when we asked for price quotes from alternative vendors (and in this instance, we ended up going with the original vendor they'd recommended anyway). One bonus of using planners with good vendor relationships is that when anything unexpected occurs, they're more likely to be flexible: for e.g., I ordered a flower crown that ended up looking comically big on my head, but because Melissa and Morgan were on such friendly terms with our florist, she was very kind about re-making it on the day.
Wedding planning will inevitably come with last-minute roadblocks, so having planners who are calm and capable in the face of stress is important. Our wedding was on Toronto Island so we'd hired a ferry to transport our guests; with less than a week to go, the boat captain abruptly stopped answering all calls and emails. This is how far Melissa and Morgan went to help us: they physically WENT TO THE BOAT DOCK TO LOOK FOR THE CAPTAIN and ask for his whereabouts. No matter how thoroughly you interview your planners or think you can anticipate your needs, there will be an unexpected problem to solve. 'Locating a missing boat captain' was one of those problems. Being able to hand that off to people we trusted, especially with days to go before the wedding, was an enormous weight off our backs.
One last (and often overlooked!) reason to hire capable planners is to free yourself to have fun on your actual wedding day. There is no possible way I could've enjoyed myself the way I did if I'd had to sort out those last minute logistical, technical, and interpersonal snafus. When the DJ messed up our mics and recessional music, Melissa had called the DJ company to register a complaint before I even had a chance to get upset –– I didn't have to think about it because she did so for me. When one of our drunk guests became obnoxious and difficult, Melissa and Morgan dealt with them (and even had the magnanimity to never mention it to us). They handled everything with not just professionalism, but kindness too.
One word about their style: it's very warm, non-confrontational, and prioritises thoroughness over speed. This was great for me, because I work in a similar way. If you're someone who needs a pushy or business-like planner, someone to whip you into shape and tell you 'no' very explicitly, then their style may not be the right fit for you. But if you're looking for something more personal, then you couldn't do better than these two. They come with my highest recommendation.
Jemma V. Married on 02/09/2018
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Dream Wedding Came True thanks to M+M
Lustre Events was a dream to work with! From the very first moment we met Melissa and Morgan, my husband and I knew they were the planners we were hiring. They immediately made us feel comfortable. They really took the time to not only understand our vision but also took the time to get to know us. They really blew us away with the planning and execution! They weren’t lying when they told us that all we had to do was just show up and enjoy ourselves because they took care of everything!
A few weeks before my wedding. I was just over the whole thing - I just wanted to get it over with. Melissa and Morgan provided, not only myself but my husband as well, with the comfort knowing that everything was in their hands and being taken care of and we had nothing to worry about. They were right! The day of was simply AMAZING! From seeing the mood board they created, I knew that this sweet duo really listened to all of our ideas, understood our vision and we trusted they were going to bring it to life. They 1000% delivered on it PLUS MORE! The moment I drove up to the farm and walked into the barn, I knew that I had nothing to worry about! Every detail was STUNNING!
Melissa and Morgan - Red and I cannot thank you both enough for everything! You’re an amazing couple that truly cared about us and went above and beyond for us. Our wedding would have never been what it was without you both! Thank you thank you thank you! xx
