Reviews for Impresario Events
Reviews
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Fantastic
267 reviews
Recommended by 100% of couples
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Quality of service 5 out of 5 rating5.0
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Awards
267
+78
User photos
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Featured
Sophia Sent on 09/11/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Incredible
When I first started planning my wedding nearly a year and a half ago, I was a bit on the fence about hiring a wedding planner. Eventually, I came around to the idea when I realized how much work it would be and so I interviewed approximately 10-12 wedding planners in the GTA, and I had by far the best feeling about Zerlene. Now that my wedding is over, I would say that Zerlene was easily the single best investment we made in our wedding, and I attribute the success of our wedding entirely to her. From the start, Zerlene was incredibly organized and responsive. She remained on top of all the details, constantly reminding us about deadlines and decisions and did not let things slip through the cracks. Zerlene also had amazing vendor recommendations, attended all of our meetings and had questions for the vendors that I wouldn't have even thought to ask.
Zerlene went above and beyond. Our wedding was not an easy one - it was a large wedding (nearly 200 people), and we had a lot of individual guest accommodations and specific requests for various vendors. She was able to execute on all of it and always remained incredibly calm. Even in the face of a couple of difficult vendors that we were dealing with, Zerlene was on top of it - she reached out to them immediately and frequently, and she advocated for us to ensure that we got what we wanted.
If you are at all on the fence about hiring a wedding planner (or can't decide which you want to hire), you will absolutely not go wrong with Zerlene. She was the best decision we made, and I could not be happier with how our wedding turned out. Thanks to Zerlene, it will truly be remembered as the happiest day of my life. -
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Mt Sent on 22/08/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Definite Recommend!!
When we initially met Zerlene to discuss hiring her as our day of coordinator, her calm demeanour and warmth immediately put us at ease. After months of planning and preparation it was a huge relief to put it all in Zerlene’s capable hands.
From making sure everything and everyone was in it’s place and that the event moved along smoothly, Zerlene and her assistant Zoya allowed us to be fully present and enjoy our day without worrying about mishaps.
Zerlene’s attention to detail, professionalism and generous access to her throughout the whole process was so appreciated. Impresario Events is a definite recommend from this happy bride and groom :) -
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Kaitlyn Sent on 22/08/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Exceeded Expectations
From our initial meeting with Zerlene, she immediately stood out to us among the several wedding planners that we met with and spoke to.
We were pleasantly surprised by the exceptional value for our money that we received from Zerlene's services, as we opted for a more extensive package that enlisted her services from the outset of our planning, just after getting engaged. She was consistently warm, kind, organized, reassuring, and professional - truly everything you could be looking for in this area of expertise.
We are all well aware of how stressful wedding planning can be, and I can say beyond a doubt that hiring Zerlene was the easiest choice we made in terms of ensuring that the process would be as stress-free as possible. She was always responsive, provided plenty of options for various vendors (being mindful of our budget, of course), and perhaps most importantly, ensured that our wedding day itself went as smoothly as possible.
Overall, my partner and I truly cannot recommend her enough! -
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Makayla Sent on 02/08/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Day of Coordinator!
Hiring Zerlene from Impresario Events was one of the best decisions we made for our wedding at Three Feathers Terrace.
From our first conversation leading up to the wedding to the moment the night ended, Zerlene was incredibly organized, professional, and genuinely invested in making our day perfect. She thought of every detail, kept our timeline running seamlessly, and ensured every vendor, family member, and member of our wedding party knew exactly where they needed to be. Because of her, we were able to truly relax and soak in every moment instead of worrying about logistics.
What impressed us most was how calm and confident she remained throughout the day. She handled everything behind the scenes so effortlessly that we never had to think about anything except enjoying our wedding. Her attention to detail and ability to keep everything on track made the entire day feel effortless.
If you're looking for someone who is organized, reliable, and genuinely cares about making your wedding day everything you've dreamed of, we cannot recommend Zerlene highly enough. We are so grateful for everything she did to make our wedding day absolutely perfect. Thank you, Zerlene, for giving us the gift of a completely stress-free day as we couldn't have imagined our wedding without you!
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Samantha Sent on 28/07/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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July 2026 wedding
Zerlene goes above and beyond for her clients. She is very efficient at creating day-of schedules and back-up plans. She also provides great recommendations. I hired Zerlene as a day-of coordinator but I felt supported and received kindness for months in advance. She is experienced and reliable- I would highly recommend her! -
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Hayfa Sent on 28/07/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Investment Ever!
Hiring Zerlene as our coordinator was by far one of the best investments we made for our wedding. Without her, the day would not have gone nearly as smoothly as it did. Her proactiveness, preparedness, and overall calmness allowed us to put all of our trust in her and truly enjoy the day stress-free. She ensured everything was set up for our ceremony, reception, managed all of our vendors, and ensured she closed to loop on everything at the end of night so that we did not forget to take home anything. Would highly recommend if you're looking to enjoy an organized, stress-free event! -
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Morgan Sent on 27/06/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Do yourself a favour and book Impresario Events
I am so glad my partner and I hired Impresario Events to take on Day of Wedding Coordination.
Leading up to the wedding, Impresario asked excellent, detailed questions so that they fully understood the event. I loved that they got in touch with all of my vendors the week before the wedding and had thoughtful conversations with each one to ensure that everyone was on the same page.
Zoya was our lead coordinator on the day of our wedding. Right from the ceremony rehearsal, Zoya's calm and decisive demeanour made me feel confident going into the day ahead. On the day of the wedding, I didn't think twice about the decor, meal, or timeline - I could see Zoya rocking and moving behind the scenes, always two steps ahead of the guests. Sure enough, everything went off without a hitch.
Thank you, Zoya and Zerlene! -
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Corey Sent on 20/05/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We think she might be a magician… in the best way possible
Working with Zerlene was genuinely one of the best decisions we made for our wedding. We cannot recommend her enough.
Her professionalism, personality, transparency, responsiveness, and overall approach to planning are truly unmatched. Wedding planning was incredibly overwhelming for us, especially since we knew almost nothing going into it, and decision fatigue was very real. Zerlene’s insight, honesty, transparency, knowledge, experience, and decisiveness were exactly what we needed. She has this directness in a playful way that we appreciated that honestly kept us well informed and sane throughout the process.
What we appreciated most was that she never dismissed our vision or ideas, even when they may have sounded unrealistic and/or all over the place. Somehow, she always worked her magic and found a way to make things happen while still guiding us realistically and professionally.
She treats you like an actual human, not just another client. She was so understanding of different cultures, emotions, language barriers, time zones, family dynamics… all the moving parts that come with planning a wedding. Her rapport and communication made us feel so supported every step of the way, and she was always incredibly responsive whenever we needed her.
She’s also amazing at working with any vendors you throw into the mix. No matter the personalities, styles, or moving parts involved, she collaborates seamlessly and makes everything feel cohesive and under control.
On the wedding day itself, we barely had to worry about anything because Zerlene already had everything handled, often even the things we as a couple completely overlooked. She was always several steps ahead.
She is truly wonderful to work with, goes above and beyond in every aspect, and delivers so much value for what she charges. Don’t sleep on her!! She is incredible!!! Just go with her already, we are speaking from experience here!! -
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Garret Sent on 22/04/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Zerlene at Impresario made our day extra special
We got married March 28 at Windsor Arms Hotel. Zerlene had been amazing to work with during all of the prep until the big day, being very organized and responsive. On the day there was seamless coordination with all of our vendors and our ceremony was absolutely perfect. -
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Nancy Sent on 04/03/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Saved the day ... perfection to work with - is on your side .....
Zerlene was FANTASTIC - I cannot emphasize enough how professional and on top of things she was. She is a very smart - problem solving and graceful individual. She is very good at her job and moreover a person of integrity. She can handle the job, and some curve balls were thrown out way last minute. I strongly recommend her - and here is the most important thing - she is on your side - this is critical. Thank you, Zerlene - you saved the day. -
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