Quality of service5.0
Tiff Chan , Married on 02/09/2018
Thank you so much zerlene. Xoxo
I am not sure how many texts I have sent you but I just wanted to say that you are one of the best people I have met and honestly I really can’t thank you enough for everything you have done for me and Rob. I am still so excited and wish my wedding never ended. You know before Sunday people kept telling me to enjoy every moment and don’t stress about the small things on the day of - I really didn’t need to worry about a thing. Let date back to when we first met.
Zerlene came to me so well prepared with all the documents, samples, timelines, and explained thoroughly what I should look at when doing a wedding at okw. Honestly she knew exactly what she was doing and I most definitely wanted to tell everyone that : let her run it all. You won’t regret it!
After our first meeting, I kid you not I was definitely messaging Zerlene quite a bit (10 months before the wedding this was, ha ha) about different things, wanted to get more ideas, and she was so responsive! Well guys let’s not do that though give her a damn break cuz she works so many weddings every week!
Closer to our day she sent us full itinerary, we had a thorough phone discussion, talked about everything and how we wanted to run the day, She gave such great ideas and I honestly just knew my day was going to be awesome.
She came to rehearsal and yes I made everyone come all the way to DT Toronto on a Friday night before Labour Day Long Week #worsttrafficever. Well you know what, she showed up so well put together of course and ran my rehearsal and got all my ducks in line.
On the day of - we had no issues communicating at all, my florist accidentally delivered the flowers to the wrong floor, she took care of that, I changed my itinerary last minute and had my hair changed in a different room at the hotel, she made sure Hordeurves and water and drinks were delivered right in front of me. She worked so so so well with my decor, Hotel Wedding Specialist, DJ, Officiant, Banquet Team, Florist, Photography and everyone else, literally I felt like all they did was look at each other once and everything fell into place. She made sure my money box was locked away, queued us all in where the music was just right, took care of everyone, always came to check on me, did all my decor favours right, returned everything to my suite. Honestly - I had a perfect night! I hope you had fun too and we love you so much! I am so glad I got to say bye as well and it really means a lot to me that you put that much effort into my wedding!!!!!!! Xxxxx :’( Good luck with everything and I will be sure to keep referring my friends to you!!!
Also - her price point? Can not be any better than that!!!!!!!!!!!
Arianna Khalif , Married on 01/09/2018
Best planner/one month coordinator
I decided a month before my wedding that I needed a one month coordinator. I met Zerlene and she helped me with everything! From coordination to execution, it was perfect. I would’ve been stressed if it wasn’t for her. 5 stat performance, 5 star communication and 5 star execution. She even remembered stuff that i wanted but forgot about, so 5 star memory.
Stephanie Lau , Married on 25/08/2018
Zerlene made our special day seamless and serene. My husband and I are very particular people and it was hard to picture placing our wedding plans into somebody's hands. Once we spoke with Zerlene these worries amongst others melted away. We spoke with a few other wedding planners and they seemed to add to our stress while Zerlene problem solved with us quickly and efficiently! Her way of communicating with vendors and pulling the day together is top notch. We got amazing vendor recommendations from her! We we blown away with quality and price of these vendors in comparison to the research we did ourselves. She was one of the best decisions we made for our wedding and I would not hesitate to recommend her to my family and friends.
Sonia Dos Santos , Married on 25/08/2018
Zerlene and her team were truly exceptional from the first meeting to the very end! We could not have asked for better service. They were on top of every aspect - helped keep us on track with the planning, offered suggestions for changes/improvements, ensured things kept to schedule and ran smoothly on the day of our wedding, and responded immediately to any requests; which allowed us to enjoy our day and focus on our guests. Their professionalism, organizational skills and attention to detail were not only noticed by my husband and I, but also by our guests who later commented on how exceptional the service was. There are so many details that I’m sure would have been overlooked had we not had the guidance of Zerlene and her team. We highly recommend Impresario Events!
Milena Boskovic , Married on 04/08/2018
I booked Zerlene for our wedding and absolutely loved her. She was extremely helpful in finding a great list of vendors for us to choose from, coordinated with them for appointments and any questions that arose. We were especially pleased not to have to stress on the week leading up to the wedding and day of, because Zerlene was there to take care of everything. This allowed us to fully enjoy our day. Our overall experience has been fantastic!
Braden Long , Married on 28/07/2018
Very Glad we went with Zerlene
We hired Zerlene for wedding day coordination and we're very happy we did. She started by providing us with all of her organization templates, which were very useful and served as our primary planning documents. Then, around 4 weeks before the date, she took over some of the last minute preparations and helped immensely with double checking all of our vendors and getting everything lined up for the wedding.
She is incredibly organized and responsive and made everything about our wedding day easier. We couldn't stop talking about how we didn't have to pay any attention to the vendors or last minute organization. It made the wedding day so much more relaxing and allowed us to enjoy every minute of it. Every detail just came together exactly as we had discussed with Zerlene during our planning discussions as well as the rehearsal.
We would strongly recommend Zerlene and Impresario to anyone who is considering wedding coordination or planning!
Theresa Micallef , Married on 22/07/2018
Best money we spent
We had a great experience with Zerlene at Impressario. After our first meeting, she sent us a document with a long list of questions about our wedding - things that we had never thought of! Answering those questions ended up saving us a lot of hassle in the long run.
She was super helpful throughout the planning process, and having her running the show on the day of our wedding was a huge weight off, knowing that we didn't have to worry about things going smoothly. Best money we spent. Highly recommend Zerlene!
Abigail D. , Married on 14/07/2018
Stress free planning!
We know of Zerlene through my sister in law’s friends Anna and Sonam. They were very happy with her at impresario events. We still reached out to other wedding planners to compare but after meeting each one of them, we found the confidence to trust our wedding to Zerlene. And indeed she DELIVERED.
We live in the US and we have to do everything by phone or mail and she was on top of it. Every email was answered on time and she don’t mind having skype to talk to us if we have concerns and questions. Whenever we are on town, all meeting have been taken care of and all we have to do is to be there. Like our expectations, she did all the vendors and event research, made all the appointments, bargain packages, keep track of budget and payments, did all the communications and coordination, managed the ever changing wedding day itinerary, and just in overall she really did take off a lot of stress on me (the bride).
Zerlene had a lot of vendor contacts which we like a lot because it gave us options based on our preferences and budget. She worked a lot with these people and they gave us good discounts and services because of her and most importantly she knew that they will do a good job at our wedding. And yes they did. We were very happy with all the vendors she referred to us that we wouldn’t have known if not because of her. She gave us her true opinion and advice on many different things and I believed that it made our wedding a lot more to what we like.
The wedding day in itself couldn’t have gone more smoothly than I expected. My husband and I kept telling each other that we never thought our wedding day would go by so well. Yes we have everything all planned out in paper and we did the rehearsal 3 days before but we never think that it will be perfect. Everything was taken care of and everything went by EXACTLY as I wanted it to be. It was the PERFECT wedding. I was able to really enjoy the wedding day with my family and friends and I have nothing to worry about. Everybody had a great time at the wedding.
If you want to have a stress free wedding, I would highly recommend Zerlene.
Andrea D'Souza , Married on 26/05/2018
Best investment in our wedding!
We used Impressario (Zerlene and team) for our wedding this past May, while Zerlene took lead on planning she had her partner work with us on the day off - I'd like to share my comments one back to Zerlene on how our day went.
"First off, we would love to thank you, Glenda and Gwladys for everything up to and on our wedding day. Everything was absolutely perfect and we could not have asked for more. Your transition to Glenda was seamless - we felt as tho you were there with us!
Glenda was fantastic - many family and friends remarked as to her ability to keep all things in order and on time!
We couldn’t be more pleased with everything you’ve done for us - from the vendor recommendations, to keeping us on task, to day of execution - this was comfortably the best investment we made in our day!! We’ll be recommending you to friends and family and please feel free to share our comments with any prospective clients!"
Katie , Married on 05/05/2018
Totally worth it!
My husband and I hired Impresario Events and went with their full wedding planning package and it was one of the best decisions we made.
Our wedding planner Zerlene, went above and beyond to make sure the process went as smoothly as possible from start to finish. She helped us select our vendors, book appointments and kept us on schedule during an often hectic time for most engaged couples. In the weeks leading up to our big day, she even picked up and transported items between the different vendors for us. And this was on more than one occasion. I can't tell you how much we appreciated not having to drive in and out of the city at that time.
If you want a stress free wedding planning process (and wedding day) I highly recommend hiring Zerlene and Impresario Events!!