Quality of service
4.9Value
4.9Professionalism
4.9Responsiveness
4.9Flexibility
4.9
Sandra Moniz, Married on 17/09/2017
Sent on 05/01/2017Chantal was a delight to work with. Eager to please and really work with you to personalize your experience. She's sweet and easy to work with and very professional and talented. I would definitely recommend her!
Thanks so much for your kind words Sandra. I was so happy to be a part of your special day! All the best to you both in 2017!
Chris Collins, Married on 10/06/2017
Sent on 17/06/2017Chantal played her harp during our wedding ceremony on June 10th, 2017. She did a fabulous job and we got nothing but compliments from our guests. It also added a unique and special feel to the ceremony. Thank you Chantal for your amazing performance.
Thanks so much Chris for your kind words! It's great to hear the guests also enjoyed my performance, it's a real treat for people to see a harp up close since it's a rare instrument! All the best to you both!
Victor Lee, Married on 04/06/2017
Sent on 14/06/2017Chantal was very sweet, flexible and reliable. It was a rainy weekend but she was willing to wait until the ceremony start and the sunshine to come out.
She has years of experience working with many of our other vendors.
Finally, as a harpist, her skills are top notch and her experience working weddings is unrivaled. We had no idea what we were looking for when we first had our initial meeting with her but she was able to guide us through.
Thanks Victor for your detailed review. I appreciated all that you said and took note of. The weather was a challenge that day but I always do my best to work through any challenges for the success of the day! I wish you both all the best! Thanks for allowing me to be a part of your special day!
Rebecca Fraser, Married on 03/06/2017
Sent on 30/06/2017Chantal's team added a great ambiance the ceremony was missing. Although Chantal wasn't available her team was able to fill in with the wonderful music. I would recommend setting your playlist further in advance and to make sure that part is organized. On our end the ceremony was very last minute and Chantal did a great job accommodating.
Thanks for your kind words Rebecca, I appreciate your helpful feedback regarding the playlist as well! It will make it easier for everyone :) I am glad that Rachel was able to perform for due to the fact that I was already booked! All the best to you both!
Rochelle Byres, Married on 27/05/2017
Sent on 29/06/2017Chantal is very professional and amazing at what she does. She has a wide variety of songs she can play and that we were able to choose from. Her music added such a special touch to our cocktail hour. I would highly recommend her :)
Thanks so much Rochelle for your lovely and kind words. I am so grateful that I was able to help you in making your day special and unique!
[Private User]
Sent on 27/05/2017We hired Rachel, one of Chantal's harpist for our wedding. She was to arrive at 9:45 am but was late to the church. She was setting up while guests were arriving, which is unfortunate because I was hoping to welcome guests to some relaxing music. Rachel was average, the music did not resonate as well as what was shown on youtube, I have footage of her which shows her to be a bit somber looking and not too happy to be at the ceremony. I suggest if you're willing to pay this price for a harpist, you may as well just put in the extra $70 to hire Chantal herself.
Thanks for your feedback, I have tried to reach out to you to hear more in detail about what happened from your perspective but unfortunately you have not replied to my phone calls or emails. Rachel mentioned that your guests were outside the church and didn't come in until just a few minutes before the ceremony. She apologizes for arriving a few min late but assured me that she was ready for your guests as they entered the church, however they didn't enter the church until just prior to the ceremony. It was not acceptable that she was a few min late and I have been trying to reach out to you to compensate you for 10min she was late. We are always punctual and this is the first time I ever hear of Rachel being a few min late and I would be more than happy to compensate you for that. I sincerely apologize for that. In regards to her somber performance, I will say that even for myself I look very focused and serious when I play. I know that Rachel can as well because we are concentrating on our music. She was very happy to be able to perform for you but some musicians can look more serious than others while performing. When we filmed our Youtube videos we looked much more relaxed because we had pre-recorded the music :) I do remember that you had a very difficult request for your processional mixing two songs together, using one as an intro as than jumping into the melody of another piece. I know Rachel would have been very focused on that piece trying to give you her best performance for your special entrance. Please feel free to call me or email me to share more details with me about your day, I would love to hear from you! Again I am sorry about this I and wish you both all the best!
Jennifer Williamson, Married on 13/05/2017
Sent on 11/06/2017Chantal was amazing! Everyone enjoyed hearing her beautiful music! It made our day very special and truly memorable!
Chantal was very professional and always available for guidance with song suggestions.
Thanks so much for your lovely review Jennifer, I enjoyed playing for you and wish you both all the best!
Elizabeth Marsons, Married on 22/10/2016
Sent on 02/09/2016Chantal came to our home In CALEDON for a Bridal Shower in the garden for 54 ladies of mixed background. She and her music filled our hearts with her selections, her professionalism and even walked around among guests with a magical mini harp. Chantal provided that extra touch to help make everything beautiful and wonderful with beautiful harp music and made our day special ! This was a first time experience and i would recommend her to anyone, even just contemplating ... Have no hesitation in calling Chantal and I guarantee she is worth her weight in gold!
Thanks Elizabeth, your comments made me laugh and blush! You're so sweet, I had a blast at your bridal shower and enjoyed every moment. I honestly felt like I was a guest! Your hospitality was so generous and made me feel so welcome. Next time I'll bring my swim suit :) Good luck with the wedding!
Suzanne Fu, Married on 16/10/2016
Sent on 26/01/2017Chantal was great! I have a very high stressed job that hinders me from responding as quickly with all the information as I would like.. but Chantal was ever so patient with me during the whole process. Giving recommendations as well as being very flexible. My wedding was just right for me and I know part of it is because Chantal was working her magic with the music during my ceremony. Thank you so much Chantal! You were absolutely Amazing!!
Thanks so much for your sweet words and your review! As a wedding vendor I know that weddings are my day job however it is not a day job for the couples I work with. I am always patient in dealing with my clients as I know you all have busy lives and careers along with your wedding day to plan. It's a lot and an overwhelming time of emotions and packed agendas.That's why I strive to be flexible and easy to work with! The last thing you need is to worry about who you have hired for the most important day of your life. Good luck and all the best to you both! It was a pleasure to be a part of your day!
Justine B, Married on 01/10/2016
Sent on 13/11/2016Chantal was amazing to work with, and most of all she was professional, responsive and friendly throughout the planning process. We scheduled our wedding ceremony music through Chantal and she (and Rachel) absolutely delivered and is a huge part of making the memories of our wedding even more magical! We got married at Casa Loma in October and Chantal was always there communicating with us up to the week of our wedding and was there anytime we had a question. I highly recommend hiring Chantal for your upcoming event.
Thanks for your great review Justine! We are so thrilled that you were happy with Rachel's performance the day of the wedding! All the best to you both!
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