Quality of service4.9
Heather, Married on 03/11/2017
Sent on 14/11/2017
Chantal was very helpful throughout the whole process of setting us up with a harpist right down to picking our music. We had the pleasure of having Rachel play at our wedding and she was professional and her music was beautiful.
We highly recommended them!
Thanks so much for your kind words to Rachel and I. We are so happy we could meet all of your expectations on your special day and throughout the booking process. All the best to you both!
Alla Farber, Married on 15/10/2017
Sent on 04/01/2017
Chantal was a complete pleasure to work with! She was very responsive and flexible with our requests. She played during our cocktail hour and our guests absolutely loved listening to her beautiful music. Thank you for everything!
Thanks for your review Alla, it was a pleasure to play for you and thanks for your kind words about my level of performance as well as my flexibility! All the best!
Jenna Franklin, Married on 23/09/2017
Sent on 10/10/2017
We recommended booking this service early because they book up quickly, especially if your event is in September. A year prior to our event date, Chantal was already booked, but Rachel was free and we were beyond satisfied by her performance at our Wedding. We could tell she had a great teacher! Rachel was professional, very talented, provided a large repertoire of music, and personable. We had many positive comments from our guests and we couldn't agree more. We would definitely recommend Rachel (or Chantal)!
Thanks so much for your kind words about Rachel and I. She very much enjoyed performing for you both. We are very thankful you took the time to give us such a great review, that is the best compliment to us! All the best to you both!
Sandra Moniz, Married on 17/09/2017
Sent on 05/01/2017
Chantal was a delight to work with. Eager to please and really work with you to personalize your experience. She's sweet and easy to work with and very professional and talented. I would definitely recommend her!
Thanks so much for your kind words Sandra. I was so happy to be a part of your special day! All the best to you both in 2017!
Sharon Liu, Married on 16/09/2017
Sent on 02/11/2017
Originally I booked Heather & Naomi for a 2 hour session, then needed to decrease to 1h performance due to change in event. Chantal was very accommodating and professional handling my date & request alteration.
Both ladies were very charming and lovely. The music was very much appreciated by our guests. I would certainly recommended them or book another event with them again.
Thanks for your review Sharon, I am so glad we could accommodate your needs and we're thrilled to hear that your guests enjoyed our performances! All the best!
Orpah, Married on 01/07/2017
Sent on 05/11/2017
I clicked on “yes” if I would recommend but it’s more “yes” and “no”. Quite steeply priced for an hour of music, book way ahead in advance and be sure to ask if she takes requests if it’s important to you otherwise you won’t truly get a personalised experience.
Naomi set up in an area that wasn’t agreed on with Chantal so we didn’t get to capture her playing in our wedding video which was unfortunate as the playing was too beautiful to be tucked away in a corner with no visibility. We were lucky it was a small enough wedding for everyone to hear her. We didn’t hear the Game of Thrones theme song that we requested for our outro but what can you do.
Chantal responds quite quickly to emails which is a plus because wedding planning can be hectic. Very professional in that regard.
Thanks Chantal and Naomi for your services.
Thanks for your review Orpah, I appreciate your honesty in regards to our music flexibility . We do have a policy in place now that brides need to request special music 8 weeks in advance. This way brides know right up front what they can expect from us. With the amount of weddings we do we are just not able to take last minute requests, there is little time to rehearse and we don't want to jeopardize our level of performance. In regards to where Naomi had to set up, it was raining that day so she had to be under the patio for protection of the harp, it was unfortunate that you had unpredictable weather but the harp is made of natural wood and metals and cannot tolerate even a few sprinkles. I am sorry you did not hear Game of Thrones however Naomi mentioned to me that your guests made some great comments about the piece and really enjoyed hearing it on the harp!
Thanks for your understanding and for taking the time to write a review. All the best to you both!
Chris Collins, Married on 10/06/2017
Sent on 17/06/2017
Chantal played her harp during our wedding ceremony on June 10th, 2017. She did a fabulous job and we got nothing but compliments from our guests. It also added a unique and special feel to the ceremony. Thank you Chantal for your amazing performance.
Thanks so much Chris for your kind words! It's great to hear the guests also enjoyed my performance, it's a real treat for people to see a harp up close since it's a rare instrument! All the best to you both!
Victor Lee, Married on 04/06/2017
Sent on 14/06/2017
Chantal was very sweet, flexible and reliable. It was a rainy weekend but she was willing to wait until the ceremony start and the sunshine to come out.
She has years of experience working with many of our other vendors.
Finally, as a harpist, her skills are top notch and her experience working weddings is unrivaled. We had no idea what we were looking for when we first had our initial meeting with her but she was able to guide us through.
Thanks Victor for your detailed review. I appreciated all that you said and took note of. The weather was a challenge that day but I always do my best to work through any challenges for the success of the day! I wish you both all the best! Thanks for allowing me to be a part of your special day!
Rebecca Fraser, Married on 03/06/2017
Sent on 30/06/2017
Chantal's team added a great ambiance the ceremony was missing. Although Chantal wasn't available her team was able to fill in with the wonderful music. I would recommend setting your playlist further in advance and to make sure that part is organized. On our end the ceremony was very last minute and Chantal did a great job accommodating.
Thanks for your kind words Rebecca, I appreciate your helpful feedback regarding the playlist as well! It will make it easier for everyone :) I am glad that Rachel was able to perform for due to the fact that I was already booked! All the best to you both!
Rochelle Byres, Married on 27/05/2017
Sent on 29/06/2017
Chantal is very professional and amazing at what she does. She has a wide variety of songs she can play and that we were able to choose from. Her music added such a special touch to our cocktail hour. I would highly recommend her :)
Thanks so much Rochelle for your lovely and kind words. I am so grateful that I was able to help you in making your day special and unique!