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Weddings

Reviews for StyleSesh

StyleSesh View more information

Reviews

4.8 out of 5 rating
27 reviews
  • Quality of service
    4.8 out of 5 rating
  • Response time
    4.9 out of 5 rating
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    4.9 out of 5 rating
  • Value
    4.7 out of 5 rating
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    4.8 out of 5 rating
96% Recommended by couples

Awards

27
  • R
    Rutu D. Sent on 09/01/2018
    5 out of 5 rating
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    This is a service I have been waiting for forever! It was such a seamless process from the very start to even after my event. The online form took me under a minute to complete and was very easy to navigate, and my makeup artist and the StyleSesh team even followed up with me after my event. It definitely made me feel like they truly care about how I felt. I received so many comments about my makeup and I certainly did not hesitate to tell everyone I know about StyleSesh! Thanks again!

    StyleSesh's reply:

    Hi Rutu,

    Thank you so much for the positive feedback. We are so happy to hear about the reliability of our services for your special event. We really do focus on improving the customer experience and creating a user-friendly and easy process to book as demonstrated on our website. We do our best to follow up within the same day in case you have any questions leading up to your event and ensure all went well on the day of. Thank you for referring us to further clients and we have to say, you looked absolutely beautiful! We hope to see you again soon.
  • Cindy
    Cindy A. Sent on 22/07/2018
    5 out of 5 rating
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    Perfect wedding look

    From the beginning stages to the final product, everything was on point. Would highly recommend them for future events. They are fun, easy to work with, punctual, and highly knowledgeable. I had a great team working on my hair and makeup to make me feel like a princess on my wedding day.
  • K Kimanne
    Kimandra Sent on 30/10/2019
    4.4 out of 5 rating
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    An Amazing Experience

    My makeup stylist Sarah was absolutely amazing. She created exactly the look I was going for of natural elegant. She was also on time even if she had to travel a distance. She was great with my junior wedding party and helped them feel a part of the special day. Style sesh is a bit on the pricier side but they do an amazing job and are very responsive.
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  • C
    Cheryl Sent on 11/02/2019
    1.8 out of 5 rating
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    Inexperienced Artist-Nonrefundable Deposit

    Be careful when hiring online companies. We never know Random Make up Artist and hair stylist, experience or inexperience, with or without training could register as part of their team. Based on my experience, I was not satisfied with the outcome of my engagement make up and hairstyle. I even fixed it..there's smudges and my lashes glued uncomfortably in a wrong way. My beautiful eyebrows was shaped like a rainbow. My make up made me look older. I do my makeup everyday and was expecting a more especial look at the time but went worse. I asked for soft curls for my hair but it turned out like a rolls, tight curls. Obviously, the artist and stylist were inexperienced, no professional training. Maybe they were sent as I negotiated with the price, I got cheaper service. Still the pricing is more than what others charge. After that experience, I still tried to be nice and go on with the booking for my wedding with the request of a better artist. I paid my deposit easily with the pressure that if I don't book to the due date, they will increase the fees. As days passed by, my anxiety grows stronger..I'm so worried my expectations will not be met as I don't know who will be sent to me as my artist. So I decided to cancel my booking 5 months before wedding. I asked for my refund, 5 months is still reasonable time for them to fill up that day. But of course they cited me their Disclaimer. No where in our conversations was mentioned about nonrefundable deposit especially still far from the date. This company expects all their customers to read their long disclaimer. So be aware of that. I was not. She never mentioned. Companies are responsible in letting their customers know about the important details before they agree to any agreement. They failed. So you should be aware of it. Read all the terms and conditions from their website, if you have all the time. Never again to online service. You'll never know whom you are dealing with.

    StyleSesh's reply:

    Hi Cheryl,

    Thank you for your message. We are happy to address your concerns and apologize if there is any confusion. We do not send stylists that are inexperienced and we are also happy to provide our portfolio in advance for your review. All stylists are required to have prior experience working on clients and are very professional as we take into account portfolio and persona when onboarding stylists. We do pride ourselves on continually striving to shape our client experience optimally and this is demonstrated from the moment you inquire with us to when we attend your session. As for your e-shoot, we apologize if it did not meet your expectations. We did hear from your email at the time that the artists were good and you are not used to having makeup on as you indicated yourself, although you did mention your curls being tighter than desired (due to the warm weather that day, we wanted to ensure the curls don't fall out quickly, which is why we styled the hair as such. We explained this, as well, via email to which you agreed with us doing so.) so we are sorry to hear if you feel differently now. The photos that you provided of your look were fabulous and you also took the time to share your favourites with us. We did not negotiate the price for the e-shoot and compromise quality, we were able to provide a lower price because we sent our Expert level (our cost-friendly package) based on availability that day versus our Master level (our luxurious package) as discussed. We did offer to provide you with the higher level stylist in our company for your wedding day as an option in case you wanted to book a different stylist level, and you were very happy to do so, as well as appreciated the versatility in levels we have to offer in our agency. We did encourage you to book a trial with the higher level stylist to feel confident in your bridal look, it's a great way to speak to your stylist and get a feel for the stylist being the right fit for your wedding day. We take customer service very seriously as you can see from our continuous highly regarded reviews and always try to find a solution for our clients, going above and beyond while providing a response as soon as possible to ensure your wedding day goes flawlessly. As for the due date, we did provide you with close to 2 months after your e-shoot to book so we apologize if you felt any pressure. We followed up 2 months after to ask if you would be interested in securing your date before we increase our prices to benefit you and you did express your appreciation for this via email. We increase our prices in the fall season as we start to receive more inquiries for the next bridal season, which we further explained to you. As for the refund policy, for the purpose of securing your wedding day well in advance with set stylists, we do not provide any refunds on deposits at any time as per our Terms and Conditions. You agree to this when sending a payment and booking any beauty services with StyleSesh as per the invoice sent and it is written clearly there to avoid any disappointment as you are experiencing. We do our due diligence to provide full transparency on our website regarding various policies and are happy to answer any questions you may have about our Terms and Conditions at any time - we are sorry to hear that you mentioned via email that you did not review this before booking with us. You are also free to decline our services if you are not comfortable with accepting the Terms and Conditions. By providing your deposit, we have had to say no to clients inquiring for the same date and time for the purpose of being booked for your wedding day and promising you services. A deposit finalizes your booking as a result. Again, we're so sorry if there was any confusion while booking with us or disappointment and if this caused you any inconvenience - we wish you the most love and happiness! Spread kindness. :)
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    Sylvia Sent on 20/07/2019
    5 out of 5 rating
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    Amazing customer service and experience

    The owner of stylesesh is a pleasure to work with! From day one I had a lot of concerns and questions, she was very informative and answered right away. The whole process was very easy. I got my hair and makeup done for both my engagement pictures and the wedding day and both days exceeded my expectations. I got lots of compliments on both my hair and makeup. I would defiantly recommended stylesesh to anyone that needs to get there makeup done for any special occasion!
  • M
    Megan M. Sent on 13/12/2018
    5 out of 5 rating
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    Beautiful hair and makeup!

    The ladies at stylesesh were so amazing to work with! They did the hair and makeup for my bridal shower as well as for my wedding day for myself and my entire bridal party including my mother. Everyone looked stunning! Kiran was a dream to work with. She was very fast at responding to all of my emails and was very patient with all of my questions. She was also incredibly accommodating and was able to add on hair services for my wedding day last minute when my other arrangements didn’t work out. I will definitely be using style sesh again in the future for all events! Thank you!

    StyleSesh's reply:

    Hi Megan,

    Thank you so much for the compliments! Congratulations on your wedding, it was a pleasure to be your glam vendor. Our team is truly remarkable and we are so thankful for our talented stylist base. We were so happy to be part of not just one, but multiple events leading up to your special day. I'm so happy that I could be of big help to you, I always do my best to reply in the same day as I understand the sense of urgency with brides and ensuring all logistics run perfectly. We always go above and beyond to exceed our clients' expectations. Thank you again for choosing StyleSesh and we look forward to working with you again!
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    Michelle F. Sent on 13/12/2018
    5 out of 5 rating
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    Love love love!

    I cannot say enough about opting to use this company for my wedding party! Stylesesh was absolutely amazing! Kiran is awesome she is so responsive, so helpful, she is always ready to help you find exactly what you want for your day. It is so refreshing to have someone who fully understands truly what experience you are looking for. I had 4 stylists come in - all expert stylists come in for 5 bridesmaids, 3 family members and for myself. Time slots were set up well. Both Make up artists and hairstylists worked so well within each hour allotted. And I have to say they are so attentive to what you want your look to be for the night. I would recommend doing a trial. I found it super helpful! Make up and hair stayed well all the way through the day into the reception- all we needed was little lip touch up and we were good to go! All in all! Have no hesitation with using this company! They were absolutely amazing!

    StyleSesh's reply:

    Hi Michelle,

    Wow! Thank you so much for your sweet compliments. Congratulations on your wedding, we had a blast working with you all! I'm so happy that I could be of immense service. I felt like we built a friendship from just bonding over your wedding day! :) with a bigger team, I'm pleased to know we could be so accommodating for your larger wedding party. We always build a schedule that fits you and your wedding party's needs. I agree, a trial is always crucial! I'm happy you got to view our work first hand and were 100% happy with your wedding day look. Hope to work with you again! Thank you!
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    Niro S. Sent on 12/12/2018
    5 out of 5 rating
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    October wedding 2018

    These girls were amazing, very sweet and kind. Great at socializing and calming down a nervous bride. They were on time and finished early which was really great considering our tight timeline. I had 6 people to get ready day of and they were like superstars making sure everyone looked great.

    StyleSesh's reply:

    Hi Niro,

    Thank you so incredibly much! Congratulations on your wedding, it was our honour to glam you up and accentuate your natural beauty! Our priority is to ensure that you have full confidence in us and are not worried on your wedding day. We arrive in advance and get the job done within the schedule sent, it's so important to us to ensure you're on time so I'm happy you pointed that out. It makes my heart warm that you were shining on your big day. Hope to work with you again soon! Thank you.
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    Jia Sent on 25/09/2018
    5 out of 5 rating
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    Amazing team of girls

    My experience was positive from the moment the Admin initially contacted me. The response to any inquiry was quick. The girls did an amazing job with my hair make up and henna. The arrived on time. The were polite and professional.
    I am very happy I chose to go with style sesh. I would def recommend them to all my friends and family.

    StyleSesh's reply:

    Hi Jia,

    Thank you so much for taking the time out to write this out. Congratulations on your wedding, you were truly a stunning bride. We care so much about providing a high quality client experience from the beginning of the inquiry process. I'm so thrilled that you loved your look and had a phenomenal time working with us. Thank you and hope to reunite again!
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    Emine O. Sent on 03/10/2018
    4.4 out of 5 rating
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    Wedding 2018

    They did an excellent job for my wedding this year. Super responsive and accommodating. Would recommend to any future brides as it’s fabulous to have a company who can do it all. My MUA Jacqueline was excellent and I definitely recommend her!

    StyleSesh's reply:

    Hi Emine,

    Thank you, endlessly! Congratulations on your wedding, your look was definitely one for the books. You looked amazing. I'm so happy that we could be part of more than one event for you, we had so much fun working with you and your family members. Jacqueline is magical, we agree! :) thank you, again. Hope to work with you again some day!
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