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About

On WeddingWire since 2023

Last update: February 2024

Refined Beauty Inc is an award-winning wedding hair and makeup company based in Vancouver, British Columbia. Our certified professional stylists have years of industry experience. We love to help our clients embrace their unique natural beauty. We believe beauty comes in all shapes, forms, colours, ages, sizes and styles. Our mission is to combine our knowledge, creativity and with the highest-quality products in our kits, to help and discover each individual’s own unique beauty and features.

Services Offered

Refined Beauty Team aims to provide a luxurious experience for soon-to-be newlyweds. They specialize in creating a relaxed environment during the pampering process to ease any stress of getting ready. This includes hair and makeup trials to test out their chosen look and colours. These professionals also offer airbrush makeup, for a long-lasting look, and hair extensions application to enhance your hairstyle. Their team is available to accommodate both large and small wedding parties.

Frequently asked questions

What beauty services do you offer?

Group services
Hair
Makeup
On-site service

What makeup services do you offer?

Airbrush
False lashes
Tattoo coverage

What is the maximum group size you can accommodate?

No limit

What is the base price for traditional makeup for brides?

$250

What is the price of trial service for traditional makeup for brides?

$160

What is the base price for airbrush makeup for brides?

$25

What is the price of trial service for airbrush makeup for brides?

$25

What is the base price for traditional makeup for attendants/family members?

$120

What is the price of trial service for traditional makeup for attendants/family members?

$120

Does makeup price include false lashes?

Yes

Which of the following are included in prices?

Consultant
illustration question

Any other questions?

Request pricing
4.8 out of 5 rating
11 reviews
  • Quality of service
    4.6 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
90% Recommended by couples
Jen
Jen F. Sent on 21/07/2023
5 out of 5 rating

✨Highly Recommend✨

If there's one word to describe Flora's makeup and hair artistry, it would be "magical." From the moment I sat down in her chair, I knew I was in good hands. It was so easy to trust the process with her because you can feel her confidence in her work and skills. I did not really know what I wanted, so I gave her an idea, and she made it happen. She made me look so beautiful without stripping away my natural features.

I highly recommend hiring her for your wedding day. You will have great time, fun conversations and feel less overwhelmed on your special day. It will feel like two girlfirends hanging out ❤️✨
Aliya
Aliya Sent on 02/11/2023
2.6 out of 5 rating

Not recommended

I requested minimalist look for my wedding and very simple hair and we had a trial session which went great and I texted their senior stylist with the exact things I liked and few minor things to change. Unfortuatnely, my wedding day make up and hair were so bad and I feel disappointed every time I look back at my wedding pictures for never having this day back again. Their rate is similar to other providers (if not more) and I really want all brides to feel awesome about their make up and hair and that is why I do NOT recommend Refined beauty Inc.
Wang
Wang Q. Sent on 10/10/2023
5 out of 5 rating

Highly recommend working with Refined Beauty!

Flora did an amazing job on my hair and makeup for my wedding last weekend. At my bridal trial I was not sure of what I wanted. I showed her pictures of a trial I had with another MUA and pinpointed what I did not like, showed her pictures that I found on Pinterest of things I did like. I have Asian eyes (monolids) which is the hardest feature for most MUAs to work with, but Flora handled it with ease. I can tell she has a true understanding of how to hide imperfections and accentuate one's natural beauty. She is patient, gentle, and took her time to listen to what I wanted. She is artistically applying each stroke and tailoring it to fit my features. Flora also took the time with my hair. She listened to my concerns about my hair not holding a curl and suggested that I have it layered some more to bring out more texture (she was right!). I had a late trial that started at 5:30pm and ended almost at 9:00pm, but not once did Flora rush me and she always gave me her undivided attention throughout the whole trial.

After booking, I provided some feedback on the trial and Flora made sure to notate everything I said so that she did not forget them on the wedding day. She always responded to my texts and emails in a timely manner which greatly reduced my stress level as the wedding date approached. When I told her a few days in advance that my 4 bridesmaids would also want hair and makeup done, she immediately gathered her team and confirmed that everyone of my bridal party will be taken care of.

During the wedding day, Flora and her team arrived on time. They were professional and carefully listened to my bridesmaids about what they imaged their hair and makeup to look. Flora dedicated and focused her skills on me while her team worked on my bridesmaids. My wedding makeup/hair was absolutely amazing, even better than the trial! She is the sweetest and most amazing person, giving tips to her team when they were unsure of certain features with my bridesmaids. She even gave me a chance to have some lunch in between makeup while she worked on my hair as she knew that it would be a long day without another moment for food. The result of my makeup was stunning. My hair was voluminous and overall just breathtakingly amazing. My husband and guests all commented on how beautiful I looked. I really felt like I was a princess on my wedding day. My makeup and hair lasted ALL night even after eating and dancing.

I cannot express my gratitude enough to Flora for making me look my very best on this special day. It was a sincere pleasure getting to know her and having her work her magic. I hope my review gives anyone who is unsure the reassurance to reach out to her for a trial. I am so very happy with Flora's work and highly recommend her! If I ever need my hair and makeup done for any event, she will be the first person I contact.

Thank you Flora. You are AMAZING!
Natalie
Natalie T. Sent on 19/02/2023
5 out of 5 rating

Flora is absolute best!

This was the best wedding gift anyone could have asked for! I’ve never done a profession make up before and I’m so glad that Flora suggested to do it for me. I think my husband fell in love with me again when he saw me at the alter that day. I looked so natural yet I couldn’t have never done it myself. She is a real professional and can see what suits someone best. She’s also very warm, friendly and personable. She did my hair as well, which completed the flawless look on my special day!
V
Vanessa Sent on 08/01/2024
5 out of 5 rating

Amazing team; amazing services!

I cannot rave enough about Refined Beauty and their amazing team! They were incredible! Not only was their work amazing, but they were so calm and stayed ahead of schedule. I did not feel stressed getting ready at all and all of us were just enjoying ourselves throughout the morning. Flora did my makeup and was honestly amazing! She made my bridesmaids look gorgeous and naturally elevated. My mom and mother-in-law also looked incredible and were so happy with their makeup. Martha did our hair and Alison also did hair and makeup and everyone turned out amazing! They were also so sweet and fun to hang out with. My photographer had car trouble on the way to my Airbnb the day of my wedding and They were kind enough to take a few getting ready photos for us as well! Coordinating with Refined Beauty via email, for my trial, and the day of was such a breeze. I did a lot of research on hair and makeup, and it can be really overwhelming. The best decision I made was working with Refined Beauty! I cannot recommend enough. Thanks ladies!
J
Jc Sent on 27/10/2023
5 out of 5 rating

Beyond amazing! Lovely team! Flora is THE GIRLIE ♥♥

As a bride-to-be who basically never wears makeup (maybe eyebrows and mascara once a month), I was nervous to have my makeup done for my wedding. However, my friends who had weddings before mine all espoused having their makeup professionally done as it looked so much better in photos. And so I began my search for a makeup artist who would be able to translate my vague ideas into something beautiful and comfortable. As an Asian-Canadian, I also had apprehension regarding my hair and having it done - my hair notoriously prefers to be straight and not hold a curl. I was nervous that my hair vision might not hold up throughout the wedding, so I was really looking for someone who has a lot of experience with Asian hair (and skin tones/facial features). My day-of-coordinator recommended Refined Beauty team when I described to her my apprehensions and desire for someone familiar with Asian skin and hair. And oh man, I am so grateful she recommended Flora and that she was free for my wedding day! I went through Refined Beauty Inc and let Vicky know that I was interested in hiring them if they were available for my wedding date, but did want to make sure Flora was available as well. Luckily, she was! I was able to have my hair and makeup trial done a few months out from my wedding and was super pleased with the results. I showed her the inspiration photos I had gathered and explained the look I was going for in rather vague terms - I had difficulty putting what I wanted into proper words. But, she was able to translate my muddled descriptions and create a makeup look that was absolutely incredible! It was the most makeup I had ever had on my face, but it really didn’t feel like a lot at all! And for my hair, she showed me two looks (given my inspo photos) - one ponytail and one updo. On the actual wedding day, there were to be a total of five of us ladies getting our hair and makeup done. Martha was the other artist who came and she did the makeup for the rest of the group, while Flora did their hair. I had Flora for both hair and makeup, just like for my trial. And after having my trial, there were a few minor tweaks I wanted to do. Flora was able to easily make those adjustments to perfection - for example, I wanted to go a little higher with the ponytail and a little more glam on the eyelids. It was all such a breeze and every one of the ladies loved their final results! Honestly, I had never felt so beautiful and confident - and that was in large part to Flora’s magic. My hair and makeup withstood the entire day - my hair kept its beautiful wave and my makeup didn’t smear or fade away. Flora always made me feel comfortable and relaxed during both the trial and the wedding day. I highly recommend Refined Beauty and especially Flora for their amazing work!
Y
Yasemin S. Sent on 17/10/2023
5 out of 5 rating

Incredible Experience

I had the best experience with Refined Beauty throughout the entire process — from booking my services to the day of my wedding.

For my trial hair & makeup, at the last minute, my mom had decided to travel in to help with a few other wedding details and was interested in having a trial done as well. When I asked to see if this was something that they could accommodate, they were quick to adjust. Flora was our make-up artist and Martha was our hair stylist. They were both incredible, personable, and experts at what they do. Not only did we love our hair and make-up, but we had such a fun time with them. Felt like catching up with old friends.

For my trial hair and makeup, I decided to do a dress fitting the same day to see how the entire look would come together. My make-up and hair were both gorgeous, but after trying on my dress I realized that my original makeup inspiration didn’t really match the aesthetic I was going for with the look of my dress. Afterwards, I gave them feedback and they were very receptive.

On the day of my wedding, Flora easily made adjustments to what I was looking for. I was blown away with my final look and it turned out better than I could have imagined. Additionally, they did services for all my bridesmaids (4), MOB, and MOG, and each one of them told me that this was the best make-up and hair they’ve had done for a wedding.

As everyone knows, the day-of can be quite hectic with everything that needs to be done. Flora and Martha, were efficient at getting through our schedule without missing a detail. We had a few things go off track that needed my attention and they were so calm, flexible, and able to quickly adjust to keep us on schedule, helping to keep me at ease.

I absolutely loved working with Refined Beauty. Flora and Martha were nothing short of incredible. I would absolutely recommend them to anyone.
C
Christina C. Sent on 04/01/2024
5 out of 5 rating

Amazing experience

Vicky and Flora from Refined Beauty, Inc. were amazing. From the moment I sent my first inquiry up until showtime, Vicky was so quick to respond to my emails and text messages. Vicky was our Booking Manager and Flora was my Stylist for the day. They made the whole experience of finding a beauty team for my wedding seamless. I sent an inquiry in March 2022 for my October 2022 wedding and was thrilled to secure Refined Beauty for the big day. I was referred to them by two brides who gave them all the accolades. I had the opportunity to do a trial with Flora in June, which helped me decide on my wedding look. I was so thankful to do a trial because I learned that the hairstyle I thought I wanted wasn’t actually my final look. Having the trial in June gave me enough time to switch it up. Flora listened to my concerns and were committed to providing the perfect look on my wedding day. I recommend every bride have a trial! As a Pinay bride, it was important to have make-up and hair stylists that were familiar with Asian features and hair texture. My bridal party was amazed by Flora’s knowledge of the variety of Asian hair textures. She knew exactly what needed to be done to our hair to achieve the look we wanted (Old Hollywood Waves). She flawlessly enhanced everyone’s natural features. My woman of honor even commented on how impressed she was that Flora used lashes specifically designed for Asian eyes. they delivered outstanding service and expertise. I had a large bridal party and wanted to include the mothers of the bride and groom in the getting-ready experience (10 people total). I was a bit worried about having enough time, though they were efficient and even ahead of schedule. The mothers, bridal party, and I were STUNNING on my big day. I would recommend them to every bride!
R
Rachel P. Sent on 10/10/2023
5 out of 5 rating

The best experience!

I had a very intimate wedding this past June on Bowen Island and I’m so glad I chose Refined Beauty Inc to be a part of my day. I booked Flora to do my hair and makeup, as well as makeup for my mother, MIL, and SIL, all of whom had never had their makeup professionally done. Flora was such a calming presence and made everyone feel at ease, it was just like having a friend there! She enhanced everyone’s natural beauty, and it shows so well in photos! I decided not to do a bridal trial and was a little nervous leading up to the day, but I trusted Flora and knew she would make me feel beautiful, and she did just that. I showed Flora a few inspiration photos and she confidently delivered exactly what I wanted! She gave me the most gorgeous soft Hollywood waves, and the most beautiful soft glam makeup, I felt so beautiful! Everything about my experience with Refined Beauty Inc was exceptional; from my first communication with the booking manager Vicky, to my special day getting ready with Flora. I can’t recommend booking with Refined Beauty Inc enough!
R
Raina Sent on 08/01/2024
5 out of 5 rating

My experience with the team last year

It has been almost a year since my wedding and I'm still in awe at how beautiful our hair and makeup turned out!

Flora and her team are incredible. They came to the Airbnb we were staying and at made us feel so comfortable! We even played The Office on the living room TV.

The hair and makeup stayed on all night. It's natural, yet looks great on camera. She uses high quality products and understands different skin types so that the makeup compliments your face. I was so so happy!

Communication was easy. They're ridiculously nice, it made the whole experience very easy! Thank you for making us look and feel beautiful!
illustration stars

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Awards

11

Deals

Meet the team

Flora Ngai
Flora Ngai
Founder & Principal Makeup and Hair Stylist

As a former international model, she has appeared in countless runway shows and magazines, and is uniquely poised to understand the various intricacies and dimensions of beauty, makeup and the fashion industry. Chasing her newly found passion, she attended the world-renowned makeup school, Blanche Macdonald, in 2012. Her experience compliments her education, having had the opportunity to work at Sephora, M.A.C Cosmetics, Hermès, as well as join The love team, one of the most demanded makeup and hair company in Vancouver, CAFrom weddings to motion picture sets, Flora's ability to combine beautiful skin tones with breath-taking shading and exquisite colour coordination allows her to create a limitless array of looks that range from the simple and natural, to sexy-seductive glam and the Avant-Garde. Through her professional, playful and empathic attitude, Flora delivers powerful looks which resonate with a unique glow and portray the perfect balance between her subjects' intrinsic beauty and the power of makeup.

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