Mountain Beauties is a Canmore, Alberta based mobile beauty business led by dedicated makeup artists and hair stylists. With more than 40 years of combined experience, this beautician brigade has the requisite expertise to enhance and bring out your bridal beauty. Joanne Bokitch is the brains behind this beauty operation, she has been helping brides look their absolute best since 2011. Joanne has acquired skills from Delmar for hairstyling and Artists Within for makeup artistry, attesting to her skills and knowledge. She obtained a Red Seal journeymen accreditation from the province of Alberta as well as qualification for the profession of hairstyling across Canada.
Experience
Mountain Beauties services Banff, Lake Louise and beyond. The business has a rich experience of working with clients including Ford Models, Miss Teen Calgary, and Miss Calgary. Joanne and her team continue to amass rave reviews for their exceptional services and have successfully worked on more than 1000 weddings. The talented team is privileged to be affiliated with Banff Bride, Love In The Rockies and Canmore Kananaskis Weddings. Works of the team have been caught on Tweed Telegraph, Wedding Chicks, Weddings.com, and more.
Services offered
Artists at Mountain Beauties are insured and offer consultation to clients in order to fully understand their ideas about hair looks and makeup. The following professional hair services are offered by the team:
Bride
Bridal trial session
Post ceremony touch up
Post ceremony style change
Attendant long/updo hair
Attendant jaw length or above (styled from dry)
Flower girl
Short blow out
Extensions & special effects hair styling
Bridal survival kit (mini hairspray, bobby pins, hair elastics, etc.)
Professional makeup services include full face (also includes false eyelashes, complimentary lash lesson, and mini lash glue for any emergencies), eyes only, special effects makeup, post ceremony touch up, tattoo coverage, and contouring.
Other services
Mountain Beauties works out of Salon 83 where it caters to regular styling needs of clients. The following services are offered:
Joanne and her team is amazing. I had Joanne do my hair and Nikki do my makeup and they did a phenomenal job! They are SO fast too. They arrived at 10:30 and my hair and makeup was done by 11:45 and they also did one other girls hair in that time frame. My hair and makeup lasted all day, not even a hair out of place. They did such a great job and I am so happy I booked them.
Sent on 16/12/2020
Taylor W.
· Married on 28/12/2020
1.0
Quality of service:
1.0
Responsiveness:
1.0
Value:
1.0
Flexibility:
1.0
Professionalism:
1.0
Horrible Customer Service - Buyer Beware
I hired Mountain Beauties for our wedding which was rescheduled due to Covid. We paid over 500 dollars in deposit. I had a very hard time booking with them, getting a hold of them to try and reschedule - basically they were always hard to get a hold of and I was always following up. They seemed very disorganized with no urgency to respond, even to initially book. After replanning a wedding 3 times we decided to elope.
I reached out about our deposit and obviously it is non-refundable - which is understanding. They only offered that I could come down and get hair and makeup services done on just myself. I asked if a friend of mine could use the deposit for makeup only - a service of $120. The owner never responded to my message. It seemed a fair trade that they got over 500 dollars to perform a 120 service to use the full deposit. The customer service from this company is horrible. They are not flexible, or accommodating and I would seriously reconsider before booking with them.
I understand it is a very hard time in the wedding industry - but it is also hard as a bride who has lost out on the wedding of their dreams and multiple deposits. As other vendors have been amazing to deal with, I think a little compassion and decency to even reply to messages is not a lot to ask for given the state of our world.
Sent on 31/03/2021
Melissa W.
· Married on 05/08/2020
4.6
Quality of service:
5.0
Responsiveness:
5.0
Value:
4.0
Flexibility:
4.0
Professionalism:
5.0
Excellent!
Mountain Beauties, with a shoutout to Andrea Clarkson, did an incredible job with my wedding makeup. They were very accommodating with my challenging schedule to book a trial session, made me feel comfortable, and help me have a lot of fun at the trial. On the day of the wedding Andrea did my make-up, the mother of the bride, sister of the bride and best friend of the bride and she did an incredible job. I felt absolutely stunning. She asked questions to make sure my makeup fit me and was the look I wanted. She absolutely nailed it! Andrea was open to changes when I felt things weren’t quite “me,” such as we ended up switching my lipstick color to suit me a bit better. All of the makeup she did was incredible. I was also very suspicious about the glue on eyelashes however they looked incredible for my girls, I had previously had my eyelashes done for the big day. Could not have been happier. Mountain beauties were very accommodating and willing to go out of their way to make sure my make-up was exactly “me” for my big day, and they did it all in the middle of a pandemic. Special shoutout to Andrea again who made us all feel at ease, did an incredible job and helped us relax and get pumped for my big day, and made me feel stunning. THANK YOU!!!
Sent on 10/01/2021
Lisa C.
· Married on 31/08/2019
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
They made me feel wonderful!
Joanne and Nadine are amazing! They did hair and make up for me and two others and everything turned out better than expected! Our hair and makeup lasted all night and was exactly what we asked for! I had gone for a trial several months ahead (we are from Winnipeg) and I completely changed what I was asking for and it was still so perfect! Thanks so much to both of you!
Sent on 04/11/2019
Mountain Beauties's reply:
Hi Lisa,
Thank you so much for sharing these kind words! It was a pleasure to share your special day, we thank you for choosing us!
Jina S.
· Married on 11/08/2018
4.0
Quality of service:
4.0
Responsiveness:
5.0
Value:
4.0
Flexibility:
5.0
Professionalism:
2.0
Disappointing
When I booked with Mountain Beauties and even when I had the trial, everything was wonderful. Trial went well and it was honestly hard to choose among the three options because they were all so great.
However, when it came to the day of, it went a bit sour. Joanne and Nadine were right on time even though they were running back from another wedding they did in the morning. Nadine was lovely but Joanne did not even smile and definitely did not recognize me (which is fine, she sees many brides a year and Im not special, i get it). Then, she had the number of people wrong and was very annoyed when I told her that no, it is 7 people, not 6. She checked her records and saw that I was right. No apologies were given but I decided to let it go.
I thought that was a bit odd because she was absolutely fantastic at the trial. Then when it came to do my hair, she didnt remember how she did my trial - I would have expected that they keep notes from trials but I had the photos so, we moved on.
My only goal for the day was that it was an opportunity for my bridesmaids to also feel pretty and pampered, and I had absolutely no preference on how they did their hair. I told Joanne and team exactly that. But Joanne insisted that they all do an up do because my hair was half up half down. Some bridesmaids wanted to do down or half down, but after going back and forth a bit, they didnt want to cause a scene at my wedding so they just did what Joanne told them to do.
I felt so bad for the bridesmaids but at that point, I had to deal with many other things that needed my attention so I chose to not fight it and let the bridesmaids work it out.
Sure enough, one of the bridesmaids headshape doesnt work well with up dos, and she ended up looking like she had extremely flat hair stuck to her scalp. It was awful. I cant remember who from the team of stylists did her hair. And it definitely wasnt the fault of my bridesmaid - she listened to every instruction given by Mountain Beauties on how to prepare her hair.
Not only that, Joanne was very demanding and rude to everyone, to a point that the photographer, my mom, my MIL, and all the bridesmaids felt uncomfortable and stopped having fun. I was very sad because Im the only daughter than my mom has and I felt like I didnt give her the great “getting ready with daughter for wedding” experience she deserved.
In addition, Joanne also tried to tell us that we absolutely cannot use the steamer on my veil and to hang it in the shower with hot water. I am not sure why she felt she needed to control all the parts of the day. In the end, the hot steam shower did nothing and the bridesmaids quickly steamed using a steamer and everything was fixed in 5 minutes.
I understand that Joanne and team were rushed and probably stressed from having started earlier in the day, but I felt that my bridesmaids and I got the short end of the deal because of Mountain beauties’ busy schedule.
If you are having a winter wedding (i.e. slow season), I think they will do a wonderful job, but I dont recommend going with them especially as the second appointment of the day in the height of busy wedding season.
