My hair trial with Joanna went great - I chose a complex style, and she was very detailed, requested a lot of feedback, and did a great job - I was very excited to have the perfect wedding hair.

The day of my wedding, Joanna showed up twenty minute late, and in a horrible mood. As we’re sitting getting ready for multiple hours in my rented room, the conversation was very much dominated by Joanna and her many gripes about the world. I certainly didn’t need the day to focus on me, but every single person in my bridal party - including my mother and mother in law - commented that she dominated the room with her negativity.

For my wedding day I opted for something much more simple than the trial and had two photos for inspo. One (the back) was my own hair that I had done recently, and another was as very specific style I wanted for my front down-pieces. Initially she was happy about having more time to spare given the easier style (we were a bit strapped for time with a late add-on), but when shown the photos, Joanne immediately pointed out that the photos were different, and I had to defend that it was inspo for the front on one and the back on another. When I was given the chance to take a look at my hair half way through, I pointed out one very specific area where I wanted more volume and was met with “that’s not possible” despite me having done it on myself very recently. After telling her I wanted more volume in that one spot, I didn’t get the chance to see the hair until it was done, but *wow* she went to town. When I saw it, I was mortified - the lowkey hairstyle I had shown her was nowhere to be seen - instead of a top flip pony with some top volume, I had a tight ringlet poof wider than my head. Instead of a simple 1-2 flat ringlet curl in front, I had tight ringlets.

She was obviously angry when I told her the back pieces needed to be brushed out (she had likely added additional volume on top to account for a veil), but I felt like an early 2000’s high school grad. After brushing it there was no additional time to fix it to the way I wanted, so I just wore my veil most of the day. Was my hair horrible? Not at all - my hair overall looked nice, however, I was disappointed that specifics I was looking for were glossed over, especially given how well the trial went.

Despite condescendingly telling me multiple times throughout the week that she was a professional, she showed up late, was MIA for scheduled phone calls prior to the wedding, lacked self-awareness of the black cloud she brought, and completely lacked attention to the details I was trying to point out.

Was it the last minute addition that ruined her professionalism? I’ll never know, but I doubt it, given I have come across people with the same comments about the dominating negativity she brings to wedding mornings.

The makeup was great.

(Side note, the two women she brought with her were absolutely LOVELY and I would 1000% recommend them separately)

Mountain Beauties was ok to work with. I struggled to get in touch with them before my wedding day which led to me not getting exactly what I wanted for my hair but it was still beautiful! My girls and the two moms loved their hair and makeup! Joanne was able to work with the girls who had too high expectations for their hair and Cecilia did a fantastic job with our makeup!

MB did my hair and make up for my wedding. Not only did I feel flawless my wedding party did as well. (6pl in total) Joanne and her staff made a point to take note of my ideas and likes and worked with me to create the exact look I was dreaming of. Joanne also did a fabulous job of organizing the day, she took charge when needed and ensured that I was the focus of the day and that everything kept moving and was done on time. I have never felt so pampered and important. Joanne also helped me trouble shoot some last minute hiccups that cropped up on the day of and I appreciate her expertise and experience as it helped to smooth things out quickly, so I could get back to enjoying my day. I am so great full for the hard work put into my day. This was worth every Penny and I would choose MB over and over again. Thanks ladies you are truly artists and masters of your trade.
H

I was a bridesmaid this month and the bride hired mountain beauties. Such a wonderful experience! Joanne and team did such a great job everyone looked amazing throughout the whole day and night. They were friendly, in and out quickly and helped make the bride feel at ease. I would definitely call them up if I was getting married.

The team at Mountain Beauties made me feel like a star on my special day! Joanne and her team were amazing! I was a complete nightmare to deal with, and I was met with nothing but professionalism.

Once booked, the customer service close to our wedding was terrible for our booking and I had to initiate any contact about whether they would be coming on my big day. After reading other negative reviews, after paying my deposit, I was very nervous if they actually show as I didn't hear from them. Day of event, the hairstyle quality was excellent and make-up was good but one was personable, I am unclear if the other wanted to be there. Considering it's a very special day, that you pay a lot of money for, and book a year out - more communication about the booking (3 months, 1 month, or a week prior to) would have been great. Never heard from their new booker for an invoice amendment but be sure I got charged. If you are a super nervous bride, find a vendor who communicates better. Day of services made up for lack of booking communication.

I got married in September, and hired Andrea from Mountain Beauties to do mine (Bride) and my 3 Sisters (Bridesmaids) makeup. She gave us exactly what we wanted and we all felt absolutely beautiful for the whole day and night. We photographed perfectly, but we’re not over done. Andrea is fun, friendly and listens to your wants, and delivers gorgeous results. Thanks for helping make our big day even more special 🥰

Andrea did such a beautiful job on makeup for my best friend’s wedding! She adapted a photo I found to suit me and made lots of suggestions, was super efficient and did her best to accommodate everyone’s requests within the allotted time. She is very skilled and does amazing work and she is also very funny! I would totally recommend. Thanks so much, Andrea!

The entire team at Mountain Beauties is absolutely wonderful! From the very beginning with booking their services for my wedding all the way through to the day of. As I'm sure you know, weddings can be very stressful and there are a lot of decisions to make, but these wonderful artists helped answer all questions I had and gave advice and opinions along the way, which made my life way easier. I even had a few girls getting ready with me the day of who weren't scheduled to get their hair and make up done and they offered to do them too! WE LOOKED AMAZING! Very punctual, very professional, and also very fun to work with. It felt like they were part of my big day! I cannot recommend these ladies more. Joanne and her team are Rockstars. Thanks again Mountain Beauties!

Unprofessional, awful communication, no punctuality, unkind, immature, overpriced, inappropriate, the list goes on and on. Joanne, the owner, is in complete denial about her companies flaws and refused to take accountability for her businesses errors on my wedding date. After several failed attempts at getting a hold of Joanne, she finally called me, 3 weeks PAST my wedding day. The conversation was useless, she lied, denied and blamed everyone else for her companies mistakes. She yelled at me, criticized me, called me emotional, and told the most outrageous stories and lies to save face.

I paid $50 per stylist (2 stylists) for an early morning fee (7:30am start time as per contract) and both stylists were late. Makeup was 15 mins and hair stylist over an hour late. I told Joanne that I deserved my $100 back and she said an early morning fee just means they start before 8:30am. The contract meant absolutely nothing to her. After an hour long phone call, she finally agreed to give my $100.00 back then took her sweet time sending it. Again, attempted phone calls, messages and multiple people reaching out before she sent the money.

Joanne claimed that she told my planner the night before that Nikki (hair stylist) would be arriving late, this was a complete LIE as I was with my wedding planner for the entire conversation and none of that was mentioned. I also had an email from Joanne confirming the start time, a signed contract with her and even that wasn't enough for her to admit that she messed up. This mess up cost me an hour of my first look and photography time. Joanne also told me that services can run 45 minutes past the contract End Time. I asked her to show me where that was listed in the contract, and she said it's not in the contract. She told me that since my service was done before the End Time, that it wasn't their fault I waited for my bridal party, and the moms to be done their services. Andrea's makeup was the only good thing about the company. Nikki could not make any of the hair styles look anything like what people asked for. Joanne told me that my expectations were too high. I paid over $2000.00 for "too high expectations". That was 7 hair and 6 makeup. Most of the styles were rushed, fell apart and still they were 45 minutes past the agreed contract time.

I could write pages about how awful they were to deal with. I wish I read through all the bad reviews before hiring them because I could have avoided the biggest regret of my wedding day. They ruined my morning, stressed me out and did not make me feel special on my big day.

I attached photos of my trial - what I asked for is the first photo and what Nikki did was the next photo, the other photos are bridal party.