Horrible experience
Despite all her amazing ratings Andie has on her profile, we did not have a similar experience when working with Andie.
Working with Andie was very tough from the design stage through to our actual wedding day. She expects 100% trust in her and will tell you that she sells a vision, not specific flowers. Given this, she absolutely refuses to give you any information about what flowers you have purchased, even after the order is placed and will not provide a mock up of what your flowers will look like. Conceptually, this could work if she put the effort in to properly understand that her vision aligns with yours. Unfortunately, she doesn’t actually ask questions to make sure her vision will achieve what you have communicated to her. Instead, she responds negatively and dismissively to requests to communicate her own vision, then stubbornly pushes that vision even if you communicate a discrepancy in understanding after she asks questions that makes it clear she has missed the mark.
In advance of ordering, she does not ask and is not interested to know if there are any flowers you really don’t like in her plans. Instead, she will send you a giant list of flower you could have, and if told directly there is a flower you don’t want among them, will ignore you if she personally likes the flower type you request not to have, order them anyway, and in our case, make your arrangements almost entirely with them.
While our flowers were objectively well put together, we did not like the arrangements we received on our wedding day, and quite honestly, the delivery of my bridal bouquet put a huge damper in our getting ready as I did not like it and it was the first time I saw what my floral would look like. It left fear for what was to come. We specifically communicated that we are not fans of roses, however my bridal bouquet was around 80% made up of roses. And even worse, when we got to our wedding, our archway, the arrangement that will be seen in all our ceremony photos, was even worse. It was almost 90% roses and was traditional in style when we specifically advised we did not want a traditional style in writing. As requested by Andie, we put all our trust in her, but were broken hearted and disappointed about the flowers we received. At the end of the night, we couldn’t wait to throw out all the flowers.
Andie specified that she would order us what was available during this busy time due to Covid, therefore I believe would blame her inability to meet expectations on Covid, stating that roses were only available at the time. However, we follow other local florists in the area that have delivered beautiful alternatives in this same week, therefore this excuse would be untrue.
Finally, Andie is also uncollaborative. She refused to collaborate with our super friendly decorator, who offered to connect with her to ensure their visions worked well together.
My biggest recommendation - if you care about and are excited to know what your floral will look like in advance of your big day, if you don’t want walk into your wedding blind to what your floral will look like, and if don’t want to be sorely heartbroken by your florals on your wedding day, I would strongly recommend not working with Andie. Overall it seems like she is very protective of her own interests, overly cocky that her vision is the right way to proceed (even if it doesn’t match her clients) and not at all concerned about the importance of her client’s wedding day to them. She needs to learn to improve her communication and collaboration, lose her ego at the door, and remember that her own personal preferences are not important but that her paying clients are, if she wants to work in this very special industry and share this very special moment with couples.