Reviews for The Gown
Reviews
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4.9 out of 5 rating
4.9
Excellent
120 reviews
Recommended by 98% of couples
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Quality of service 5 out of 5 rating5.0
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
+20
User photos
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Featured
Kalipso Sent on 22/01/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just found my dress!
I went yesterday to go look at dresses as my wedding is a year and more than a half away. Shannon helped me right away and was amazing and listen to what I wanted, took the time to go through a ton of dresses because I wanted to see all kinds. She was professional, funny, and so kind. It made the experience really magical for me. Right off the bat, Shannon put us into the newer large bridal suite since we were the last appointment and we were treated like royalty! The first dress I tried on ended up being the one, she knew just based off some pictures of other dresses I had shown her. I'm a plus size bride so I was a little anxious about finding a dress and even nervous for the whole experience but I'm so happy and glad I went here!! Even though she knew that the first dress was my dress, i asked to try on more just to see if it was the dress I was blown away by or the style and the poor woman dragged tons of dresses out of the changeroom! But her expertise was so well on point, she knew exactly what she was doing and I was completely confident in her abilities and knowledge. She's a genius!! I would recommend to anyone who is just looking or is wanting to buy a dress but is unsure. GO HERE! They treat you like family and want to see you happy and will do the most to make sure your experience is amazing! Just so blown away by the experience and so happy and thankful to the staff here! -
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Meg&Neil Sent on 07/08/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magical Dress Shopping Experience!
From my first bridal appointment to my "Say yes to the dress" moment, the ladies at The Gown went above and beyond to make me feel so special in my bridal era. I had Sasha as my consultant for both appointments I booked with The Gown, and she was kind, patient, informative, and so lovely during both of my visits. I ended up finding my wedding gown at the store, and have never felt more beautiful in my entire life. If you live near the Newmarket area, I would not hesitate to recommend The Gown to any bride-to-be. They will truly make it a memorable experience and you will leave feeling like a star! -
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Kathy Sent on 11/07/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ana was the best!
This store and staff are amazing especially our consultant Ana! She listened to my daughter's requests brought exactly those dresses and within budget. The selection of dresses is incredible and you can tell the staff love working there. THANK YOU THE GOWN! -
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Jaime Sent on 02/06/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream dress
My consultant Emily was so amazing!! She was so fun and really paid attention to details!! I wasn’t 100% what I wanted but she worked with me and all my inspo pics and found me my dream dress!!! Couldn’t recommend enough!! -
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Emily Sent on 26/04/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved this store and my dress!🤍
I recently bought my dream dress from this store and couldn’t be happier with my experience. The staff were lovely and made my two appointments so fun and comfortable. My consultant, Ana, was so incredibly kind and helpful, I couldn’t have asked for more from a stylist!! This store also had the best selection of dresses, out of several stores I visited throughout my search. The celebration following my “yes” to the dress was such a sweet end to the day!! -
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Caiti Sent on 03/01/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!!!
I cannot say enough about The Gown girls! Emily is absolutely amazing. She is so warm and welcoming, and really listens to what you want. She knows the inventory in and out, and is able to bring you exactly what you need to find your perfect dress. I have nothing but positive things to say about Emily and the team at The Gown, and would recommend them to anyone looking for their perfect wedding dress.
I did, however, have a very negative experience with the alterations team they recommended. They are not affiliated with them so it is not a negative on anyone at The Gown, but they are one of the teams they recommend, so be careful going with Ina’s Bridal Alterations. -
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Chelsea Sent on 30/12/20254.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
10/10 Experience!!
The Gown was the first place I went to try on wedding dresses. From the moment we arrived, Sasha was so friendly, warm, patient and helpful. I never felt rushed and she made me so comfortable. I wasn't expecting to say yes to the dress that day but it turns out the first dress I ever tried on ended up being the one!! Overall, it was a great experience and I would highly recommend. They made me feel so special, they have been super communicative and helpful the entire time. Super impressed - thanks again Sasha :) -
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Samantha Sent on 27/12/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dressing shopping ✨
Shopping at The Gown for my wedding dress was such an amazing experience. They were incredibly flexible with my appointment time since I was traveling from out of town, which I truly appreciated. My consultant made me feel comfortable, supported, and genuinely excited to try on every dress. In the end, I found the one and left feeling so beautiful. I highly recommend shopping here first—it was the only place I felt I needed to look for dresses! -
Quality of service
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Jenna Sent on 26/11/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
I had such a great experience when my best friend picked out her dress at the gown, that I knew that when I got engaged I HAD TO return. From the moment you walk in the door you are greeted with smiles and kindness. Em was absolutely amazing to work with and truly showed an interest in helping find your perfect dres. 11/10. Would highly recommend! -
Quality of service
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Katerina Sent on 19/11/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Unforgettable Experience
My experience with Emily was absolutely exceptional. From the moment we arrived, she made everyone feel comfortable and genuinely welcomed. Her professionalism and organization were evident right from the start, and her extensive knowledge made the entire process seamless and enjoyable. Emily’s warm energy and enthusiasm completely put me at ease and turned what could have been a stressful experience into a truly joyful one. She was so much fun to work with. She anticipated every question and provided thoughtful answers without hesitation. I truly cannot imagine a better consultant to have guided me through such an important moment. Heartfelt thanks to Emily and the entire team at The Gown for making my dress shopping experience an unforgettable and cherished day. ❤️ -
Quality of service
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