Reviews for Stolen Hearts Bridal

Reviews

• Sara H. Sent on 19/08/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0

  Absolutely wonderful

  I felt beyond comfortable with Amelia, she made this experience absolutely wonderful!
  She is very attentive, very professional and is amazing at making connections with us as the bride to be as well as family or friends that came along to the appointment!

  I felt beyond comfortable with Amelia, she made this experience absolutely wonderful!
  She is very attentive, very professional and is amazing at making connections with us as the bride to be as well as family or friends that came along to the appointment!
• Sarah A. Sent on 07/10/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0
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    5.0

  Amazing Experience

  Amelia was amazing with helping me find the perfect dress!! Quick response with booking, and very professional and personable all at once. Did not push any dresses on me and let me take my time deciding, very patient. Honestly made the process of trying on and finding a dress a lot less stressful than i would have thought

  Amelia was amazing with helping me find the perfect dress!! Quick response with booking, and very professional and personable all at once. Did not push any dresses on me and let me take my time deciding, very patient. Honestly made the process of trying on and finding a dress a lot less stressful than i would have thought
• Bailey L. Sent on 31/08/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Amazing! True bridal experience

  Stolen Hearts Bridal has amazing dresses in an excellent price range! Finding my dress was a fun and enjoyable experience and I cannot wait to wear it down the aisle!

  Stolen Hearts Bridal has amazing dresses in an excellent price range! Finding my dress was a fun and enjoyable experience and I cannot wait to wear it down the aisle!
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• M C Sent on 06/04/2024
  1 out of 5 rating

  1.0
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    1.0 out of 5 rating
    1.0
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    1.0
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    1.0
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    1.0
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    1.0

  Disgusting behaviour

  I had a horrific experience as a bride, looking for a wedding dress. Prior to my appointment I had called to let them know that I found a dress elsewhere and wanted to change my appointment to an accessories appointment. They refused and said that because I was not coming to try on dresses, they were going to charge me a cancellation fee, which is NO WHERE in the cancellation policy. I still showed up to my appointment and they refused to provide me service and asked me to leave the shop abruptly. I had not wanted to cancel the appointment and had agreed to try on dresses if that was what they wanted. Other customers in the store got involved had called my mother and I both trash. I am so appalled and disgusted by this Stolen Hearts, and how they treat their clients. I did confirm that the owner Amelia was present during the time. Why be in the bridal business when you try and RUIN brides days? NEVER go here

  I had a horrific experience as a bride, looking for a wedding dress. Prior to my appointment I had called to let them know that I found a dress elsewhere and wanted to change my appointment to an accessories appointment. They refused and said that because I was not coming to try on dresses, they were going to charge me a cancellation fee, which is NO WHERE in the cancellation policy. I still showed up to my appointment and they refused to provide me service and asked me to leave the shop abruptly. I had not wanted to cancel the appointment and had agreed to try on dresses if that was what they wanted. Other customers in the store got involved had called my mother and I both trash. I am so appalled and disgusted by this Stolen Hearts, and how they treat their clients. I did confirm that the owner Amelia was present during the time. Why be in the bridal business when you try and RUIN brides days? NEVER go here
• Angela M. Sent on 08/09/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  The Unique One

  A very classy boutique with a very professional team. I could not recommend Stolen Hearts Bridal enough.

  A very classy boutique with a very professional team. I could not recommend Stolen Hearts Bridal enough.
• Yasameen A. Sent on 10/12/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Unique and amazing. One of a kind

  They were very helpful and thorough. I really enjoyed. The place was lovely and the dresses were one of a kind

  They were very helpful and thorough. I really enjoyed. The place was lovely and the dresses were one of a kind
• Alison Sent on 30/04/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Amazing Experience!

  I found my dream dress, thank you!

  I found my dream dress, thank you!
• Emily Sent on 27/08/2022
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
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  Planning from abroad with ease

  Amelia and the SHB team were amazing! I am planning my wedding from abroad and her team made my experience so much easier! They sent me photos & videos of the dresses I was in love with and have worked with me for appointments and timelines when I am able to come back in for visits. I can't thank them enough for helping to put me at ease and just make my whole experience so wonderful and easy!
  
  So excited to get my dress in!!!
  
  Thank you Amelia!

  Amelia and the SHB team were amazing! I am planning my wedding from abroad and her team made my experience so much easier! They sent me photos & videos of the dresses I was in love with and have worked with me for appointments and timelines when I am able to come back in for visits. I can't thank them enough for helping to put me at ease and just make my whole experience so wonderful and easy!
  
  So excited to get my dress in!!!
  
  Thank you Amelia!
• Crystal K. Sent on 18/02/2023
  5 out of 5 rating

  5.0
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    5.0
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  Quiet and relaxing

  Even though I didn't find the dress of my dreams here, I have to leave a review for the wonderful experience I had. I went in unsure of anything, not the style, not the material; I was lost. Amelia and her team made the experience so wonderful. If you are looking for a shop to give you the VIP experience, this is the place. Absolutely wonderful.

  Even though I didn't find the dress of my dreams here, I have to leave a review for the wonderful experience I had. I went in unsure of anything, not the style, not the material; I was lost. Amelia and her team made the experience so wonderful. If you are looking for a shop to give you the VIP experience, this is the place. Absolutely wonderful.
• Tracy T. Sent on 17/03/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Wonderful experience!

  I went to Stolen Hearts Bridal for my first experience trying on wedding dresses and it was such a treat! First of all, it’s beautiful and clean inside with lots of natural light that helps you really get an idea of how the dresses look on! Amelia’s curated collections of dresses are beautiful and different, by thoughtful & talented designers. The SHB team really make the appointment flow and are so helpful and conscientious of how you’re feeling and what you are liking... not to mention Amelia makes sure you are comfortable and secured perfectly in the dress to get the right feel! I would highly recommend booking an appointment at SHB, you won’t be disappointed!

  I went to Stolen Hearts Bridal for my first experience trying on wedding dresses and it was such a treat! First of all, it’s beautiful and clean inside with lots of natural light that helps you really get an idea of how the dresses look on! Amelia’s curated collections of dresses are beautiful and different, by thoughtful & talented designers. The SHB team really make the appointment flow and are so helpful and conscientious of how you’re feeling and what you are liking... not to mention Amelia makes sure you are comfortable and secured perfectly in the dress to get the right feel! I would highly recommend booking an appointment at SHB, you won’t be disappointed!

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