Reviews for Crème Couture

Crème Couture

Guelph, Ontario

4.9 out of 5 rating, 81 reviews

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4.9 out of 5 rating

4.9

Excellent

81 reviews

Recommended by 98% of couples

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Quality of service
4.9 out of 5 rating
Response time
4.9 out of 5 rating
Professionalism
4.9 out of 5 rating
Value
4.9 out of 5 rating
Flexibility
4.9 out of 5 rating

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Natasha Sent on 18/03/2024

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Magically Beautiful

AMAZING!! My first experience at Creme Couture was amazing, beautiful, stress-free, comfortable, and I felt like a princess. I am a bride to be looking for a dress. Heather was my consultant. First of all she was absolutely a pleasure to have help me. Her ora was so sweet, soft, gentle and beautiful, I'm glad I had her help me.
Heather listened to everything I had to say, took everything into consideration, it also helped that I had an idea of what I was looking for lol but my experience was so blissful and after I tried on many different ones... I knew after the FIRST DRESS...FIRST ONE, I knew it was my dress. She killed it. She knew...

AMAZING!! My first experience at Creme Couture was amazing, beautiful, stress-free, comfortable, and I felt like a princess. I am a bride to be looking for a dress. Heather was my consultant. First of all she was absolutely a pleasure to have help me. Her ora was so sweet, soft, gentle and beautiful, I'm glad I had her help me.
Heather listened to everything I had to say, took everything into consideration, it also helped that I had an idea of what I was looking for lol but my experience was so blissful and after I tried on many different ones... I knew after the FIRST DRESS...FIRST ONE, I knew it was my dress. She killed it. She knew what I wanted, what would suit me, she kept to my budget VERY WELL I might add, treated me like a queen, gave me options, was so patient, kind I SAID YES TO THE DRESS!!!!!!!! I also got a beautiful surprise after saying YES! Which was such a beautiful touch. I wish I could do this every year lol but I'm so glad I chose Creme Couture to get my first and ONLY wedding dress!

MY piece of advice, go in there kind of knowing what you're looking for, just a general idea, and they will have your back. I'll be going back for the Mother of the Bride dress, and my Maid of Honor and Brides maid dress! I couldn't see myself going anywhere else for the rest of my dresses!

Thank you Heather Thank you Creme Couture for an amazing experience for myself and my ladies who attended with me! You're boutique is absolutely beautiful. THANK YOU! You got me in tear in my dress, I can only imagine on THE day ♥️
Mackenzie Sent on 28/01/2023

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This company is more than amazing

My experience choosing my wedding dress was more than amazing. Same day appointment, weather wasn’t great so we were running late & they were more than accommodating. Kennedy listened to everything I was throwing at her for ideas & on the third dress when my mom gave her the run down of who I am as a person, she cracked the code & we found the one!!! Truly felt the love in the room with this one on one experience. They are even so accommodating of the fact I live 16 hours away, they’re allowing my mom to pick up the dress when it is in & allowing my entire group of gals to come for my fitting! Can’t wait to go back & look for the perfect bridesmaids dresses! Can’t recommend enough!!!

My experience choosing my wedding dress was more than amazing. Same day appointment, weather wasn’t great so we were running late & they were more than accommodating. Kennedy listened to everything I was throwing at her for ideas & on the third dress when my mom gave her the run down of who I am as a person, she cracked the code & we found the one!!! Truly felt the love in the room with this one on one experience. They are even so accommodating of the fact I live 16 hours away, they’re allowing my mom to pick up the dress when it is in & allowing my entire group of gals to come for my fitting! Can’t wait to go back & look for the perfect bridesmaids dresses! Can’t recommend enough!!!

Crème Couture's reply:

Thank you for your review Mackenzie ❤️ we look forward to helping you further, Kennedy will be very happy to read this review 🌹Michèle
Madison Sent on 27/07/2023

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Dream Experience !

Joselyn was amazing at helping me pick my dream dress, she was so attentive, kind, and patient. She made my day so special and my group agreed, we had so much fun with her! The store is so beautiful, so many amazing options, great pricing, and I found the most beautiful veil to go with my dress as well ❤️ travelled an hour and a half to visit and it was WELL worth it! If you have the chance to go to Creme Couture I guarantee you will not regret it and you will find your dream dress as well as have your dream experience! 🥰

Joselyn was amazing at helping me pick my dream dress, she was so attentive, kind, and patient. She made my day so special and my group agreed, we had so much fun with her! The store is so beautiful, so many amazing options, great pricing, and I found the most beautiful veil to go with my dress as well ❤️ travelled an hour and a half to visit and it was WELL worth it! If you have the chance to go to Creme Couture I guarantee you will not regret it and you will find your dream dress as well as have your dream experience! 🥰

Crème Couture's reply:

Thank you for your lovely review❤️Madison we wish you lots of love and happiness on your journey together.

Are you interested?

Jillian Sent on 09/09/2024

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Amazing Experience

I went to Crème Couture for my first bridal appointment and it was absolutely amazing! Michelle was a great help, she understood exactly what I was looking for. I really felt like I got that “Kleinfeld” experience just like on TV. I ended up saying yes to my perfect dress that same day! The alterations process was very great! My dress required a lot of alterations when it came to the hemming, and it turned out perfect! I would definitely recommend any bride here!

I went to Crème Couture for my first bridal appointment and it was absolutely amazing! Michelle was a great help, she understood exactly what I was looking for. I really felt like I got that “Kleinfeld” experience just like on TV. I ended up saying yes to my perfect dress that same day! The alterations process was very great! My dress required a lot of alterations when it came to the hemming, and it turned out perfect! I would definitely recommend any bride here!
- +5 Photos
Carly Sent on 11/03/2024

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Amazing Selection, Even Better Service

I had been to a few bridal boutiques before coming to Crème Couture, and being plus-sized with a *very* specific vision, I had been having trouble finding a dress that felt like me. I was having a bit of the same issue at Crème Couture at first, mainly because the type of dress I was looking for only existed in a few designers' collections, and none of the samples were in my size, so it took a bit of trial and error before we straight up just started looking at dresses that I wasn't going to be able to try on.

As soon as my dress was brought into the bridal gown room (which is absolutely stunning...

I had been to a few bridal boutiques before coming to Crème Couture, and being plus-sized with a *very* specific vision, I had been having trouble finding a dress that felt like me. I was having a bit of the same issue at Crème Couture at first, mainly because the type of dress I was looking for only existed in a few designers' collections, and none of the samples were in my size, so it took a bit of trial and error before we straight up just started looking at dresses that I wasn't going to be able to try on.

As soon as my dress was brought into the bridal gown room (which is absolutely stunning by the way), I knew it was the dress, but they went above and beyond so that I could envision it on myself. There was NO way I was going to be able to get the sample on (which I knew), but my stylists had the idea to find a dress in my size that had a similar silhouette and fabric. They had me put that dress on, and then one of them stood behind me and held the sample to my body so that I was able to see how the dress would look with the unique neckline I was looking for.

Obviously, that isn't the most ideal scenario, and it would be amazing if there were plus and straight-sized samples of every dress, but I also recognize that that's a huge monetary AND space cost. I had other bridal boutiques straight up tell me that I could "hold the dress up and see how it looks", but Crème Couture was the only boutique that took the time to get me into a similar style and then "fake it" with the actual dress to see the parts that mattered.

I ended up ordering the dress, it came in, I LOVED it even more once it was on me, we did alterations, etc etc, but where they really stood out was on the service side of things. A few months before my wedding, my grandfather was diagnosed with stage 4 lung cancer and given a timeline that was going to put his last days within weeks of the wedding (before or after, we didn't know at the time). I didn't say anything, but the week of my final fitting, he took a turn.

I wanted him to see me in my dress, and I had called to ask whether or not I take the dress home with me after my final fitting. I was told that no, the dress would need some final touches and a steam, and that I would normally pick it up a few days before the wedding. I said that was fine, I was just curious as I wanted my grandfather to see it, but that I'll take some photos. Five minutes later, I got a call from the owner who had rearranged the alterations schedule to fit me in for a final fitting that evening, she would have the seamstress finish the sewing while I was there, and I could bring it home to show him, and then just bring it back the week of the wedding for the final steam.

I am so grateful to the team there, as he did end up passing away 3 weeks before my wedding day. Because of their kindness, I was able to try it on for him and have those memories. The dress itself was stunning, but the thoughtfulness and service gave me the most priceless gift.

Thank you to everybody at Crème Couture. If you want wonderful service and beautiful gowns, check them out.
Emily Sent on 30/07/2022

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An overall wonderful experience!

I said yes to the dress recently after working with CJ at Crème Couture! The store itself is lovely with plenty of room to walk around in and get a feel for a variety of dresses. CJ was very patient, intuitive, professional, and also calming throughout both of my appointments with her. I am so happy to have had Crème Couture be a part of my wedding experience :)

I said yes to the dress recently after working with CJ at Crème Couture! The store itself is lovely with plenty of room to walk around in and get a feel for a variety of dresses. CJ was very patient, intuitive, professional, and also calming throughout both of my appointments with her. I am so happy to have had Crème Couture be a part of my wedding experience :)
Kara-Lee Sent on 12/02/2024

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Unforgettable experience.

I had the most wonderful, perfect and magical experience at Creme Couture where I found my dress. From the moment we walked into the boutique we were welcomed so warmly and were given comfy slippers to wear during the appointment. Michele greeted me right away and started asking me questions while someone else brought all my guests back to the area we were going to be for the duration of my appointment. I had a designer in mind (Madi Lane) and immediately let Michele know this. She brought me over to the section of dresses and I immediately saw the dream dress I had wanted to try on. I felt like I bonded with Michele instantly and she was...

I had the most wonderful, perfect and magical experience at Creme Couture where I found my dress. From the moment we walked into the boutique we were welcomed so warmly and were given comfy slippers to wear during the appointment. Michele greeted me right away and started asking me questions while someone else brought all my guests back to the area we were going to be for the duration of my appointment. I had a designer in mind (Madi Lane) and immediately let Michele know this. She brought me over to the section of dresses and I immediately saw the dream dress I had wanted to try on. I felt like I bonded with Michele instantly and she was so kind and genuine. She reminded me to take time during the day to just breathe, not be stressed, and enjoy every moment. It was so special. She was incredible at knowing what I liked and didn't like, even when I thought I liked something. She knew just from my expressions and reactions to dresses which ones I should steer away from and which ones I should focus on. She was so respectful of my budget as well. I cannot say enough good things about our experience here. The music, the atmosphere, the many mirror and lighting options. My list goes on and on. I cannot wait to continue working with Michele and the lovely team at Creme Couture during my bridal journey and I will be sure to recommend this boutique to anyone who wants the most PERFECT experience for trying on dresses. Thank you from the bottom of my heart.
Crème Couture's reply:

Thank you for this beautiful review Kara-Lee ! Brings a tear of happiness to my eyes🌹❤️you looked beautiful on your wedding day🤗 I wish you a long life filled with Love, Good Health and Happiness! Xx Michèle
Cayley Sent on 07/07/2022

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Amazing experience dress shopping

I just said yes to the dress and had an amazing experience working with Kaighla at Crème Couture. She is so accommodating, helpful and calming during the important experience of picking a wedding dress. I can’t wait for my dress to come in!

I just said yes to the dress and had an amazing experience working with Kaighla at Crème Couture. She is so accommodating, helpful and calming during the important experience of picking a wedding dress. I can’t wait for my dress to come in!
Crystal Sent on 16/10/2022

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Amazing team

Michele and her staff were absolutely amazing, I walked in completely unsure of what I really wanted, orginially thought, fit-n-flare, but when I hated that style on myself, she was quick to bring a few more sample dresses in various styles, I thought on the first visit maybe I had found my dress, but something was missing, when I went back a couple months later she was ready with more to try and ultimately I found my dress, it is stunning, her guidance on the veil was spot on. I can't wait for my dress and day to arrive! Thanks Michele!

Michele and her staff were absolutely amazing, I walked in completely unsure of what I really wanted, orginially thought, fit-n-flare, but when I hated that style on myself, she was quick to bring a few more sample dresses in various styles, I thought on the first visit maybe I had found my dress, but something was missing, when I went back a couple months later she was ready with more to try and ultimately I found my dress, it is stunning, her guidance on the veil was spot on. I can't wait for my dress and day to arrive! Thanks Michele!
Julie Sent on 18/06/2020

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Exceptional Service, Dresses and Atmosphere

From first contact right through to the dress pick-up the service was top notch! Both my daughters purchased their dresses from Creme Couture in Guelph and the whole experience was lovely! They had shopped at two or three other stores, but both went back to Creme as they had the best selection...they were made to feel like princesses, and both found their perfect dress there! Thank-you for making this such a wonderful, special occasion!

From first contact right through to the dress pick-up the service was top notch! Both my daughters purchased their dresses from Creme Couture in Guelph and the whole experience was lovely! They had shopped at two or three other stores, but both went back to Creme as they had the best selection...they were made to feel like princesses, and both found their perfect dress there! Thank-you for making this such a wonderful, special occasion!

Crème Couture's reply:

Thank you for sharing such a special time in your families lives, the choosing a a wedding gown, with us at Crème Couture.
“Making Memories”
We are honoured to have helped both your daughters . Sincerely Michèle