Reviews for Best for Bride Hamilton
Reviews
4.6 out of 5 rating
32 reviews
91%
Recommended by couples
4 User photos
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![Jacci]()
Jaclyn Married on 01/04/2022Started Great, Ended Rushed
At my first visit, where I ended up purchasing a dress the staff were kind and helpful. After falling out of love with said dress due to over a year passing from Covid postponements, the manager at the time was more that understanding and helped me find a dress that made me feel beautiful. Fast forward to what was supposed to be my final dress fitting where, the staff had all changed, they were not friendly or inviting what so ever, the seamstress felt preoccupied with her own personal life and made my fitting(s) rushed. Three days before my wedding, there was an issue that needed me to come in and there was zero flexibility in allowing me to finish work before coming in, therefore I had to cancel the rest of my day, looking unprofessional to my clients. In the end, I picked up my dress without trying it on as I wanted to just be done with my situation there. 2 years ago I’d highly recommend this location, but now, I’d say go elsewhere. -
![Kimi]()
Kimiko S. Married on 02/10/2021My Dream Dress
The ladies were great at assisting me, making me feel comfortable and pulling dresses that matched my vision, but then they found a wild card that blew my expectations away. When it came to veil and alterations, everything was tied together perfectly to make me feel like the princess I always wanted to be. Definitely worth it! -
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![Alana]()
Alana M. Married on 01/08/2021Amazing Service
Although I did not purchase my dress at Best for Bride, I had an amazing experience shopping there. Alexandra was an amazing consultant! She has an excellent knowledge of the inventory and was able to pull dresses that I loved after getting an idea of my vision. The dresses were good quality and affordable. I appreciated that Alexandra followed up with me via email the following day. She including the style number of my top choice and made it clear that she was there to help me make my decision. It's also important to note that all the appropriate precautions were in place to maintain social distancing and hygiene during the pandemic. Thank you! -
![Stephanie]()
Stephanie P. Married on 20/03/2021Terrible Experience
I went in for a quick browse around to see what was out there and pricing and such as I have very little idea on what I want but have a lot of time date wise before the wedding but not a lot of free time so I'm using time wisely.
As i entered the store I asked if I was okay to browse and was met with a confused sales lady who was reluctant to allow me. She informed me that renovations were going on but the dresses were all out, she explained the weird colored ribbon pricing sign and that the dresses were laid out by style. as I browsed i couldn't find ribbons on a lot of dresses or any prices to be honest. After about 15 mins she asked me how i was doing, asked me questions and was very snippy with her answers, informing me that I was shopping way to early, despite me telling her that I was just looking at style ideas so that I could see what was really out there before I began making appointments.
A lot of the dresses on the sample racks had foundation stains, and sweat marks on the under arms or looked dirty and damaged. Very off putting. i tried to browse the clearance rack but they were all shoved together and very hard to look through. The whole experience was not inviting at all. The women "helping" never once offered a card for me to keep them in mind when i began shopping and i felt they wanted me out the store. I would also point out the store was dead and it was around 12 on a Tuesday, I went to Davids Bridal and had far better experience was lovely staff.
The staff here need to learn customer service and that different customers may have different needs. Not everyone knows what they want or has all the time in the world to plan the "perfect" wedding.
I will not be returning here.
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