Quality of service4.8
Anya Kazey, Married on 01/06/2018
DJ MasterMix and Mike are awesome! Mike was very detail oriented and went over everything with us explaining things and made great suggestions before the big day which made planning so much easier on us. Mike also MC'ed on our wedding and he's done a great job at making sure everything went according to schedule and kept guests entertained throughout the whole night. We highly recommend them :))
DJ MasterMix's reply:
It was a pleasure having DJ MasterMix be part of your day with the Photo booth, DJ and Emcee. Mike and Matt had a great time sharing your day with your guests. Cezar and yourself were very detailed as well and wanted things planned a particular way and we were very happy to work with your vision to make it happen. Thank you Anya and Cezar for allowing DJ MasterMix to share in your wedding day. Making Music Memories last a Lifetime.
Heather Harris, Married on 30/12/2017
Mike at DJ MasterMix was, by far, the best DJ we have ever experienced. Mike kept our crowd for family and friends dancing for hours. He acted as our MC and helped our evening flow through speeches and first dances. Mike played many of the requested songs, while also added in some classic hits that were crowd pleasers! Communication to organize songs and people were made easy, and all of this was at an incredible price. We had debated simply creating our own playlist and not hiring a DJ. We are so thankful we hired Mike because he absolutely helped make our wedding day the best day!
DJ MasterMix's reply:
Heather and Matt, it was our pleasure at DJ MasterMix to be part of your day. Thank you for reaching out to use after thinking you might want to go with making your own playlist. We are happy we got to play your requests from you both and your guests. As well you had a great night with many guests and it was great seeing some people at your wedding from another wedding we did that you guys were a guest at.
Thank you for allowing DJ MasterMix to share in your Making your music memories last a lifetime.
Jennifer Macaskill, Married on 11/11/2017
To say I was thoroughly impressed with Michael would be an understatement as he literally went above and beyond what we expected and our guests were equally impressed. 2 couples from our wedding will be using him in 2018 for their own weddings they were that impressed!
DJ MasterMix's reply:
Thank you Jennifer for your kind words about DJ Michael of DJ MasterMix. Michael prides himself and wants to always share in each celebration and make it the best day of your life. With all the pre planning we do it makes it so much easier to be able to make your day happen.
Thank you and DJ MasterMix looks forward to seeing you both at another wedding.
Carmela Noble, Married on 04/11/2017
We had the pleasure of using DJ Mastermix for our buck and doe and our wedding. Michael was very accommodating and eager to make sure our day went exactly how we wanted. Both times we’ve used DJ Mastermix we’ve had nothing but good to say. Grant was the DJ at both and we also had Mario. They were both really pleasant and made sure everything we wanted to hear was played! We always wanted a bumping dance floor and our guests never stopped dancing. I highly recommend DJ Mastermix to anyone!! Thank you for everything!!!
DJ MasterMix's reply:
Thank you Carmela on your kind words about DJ Grant and Mario. We had a great time sharing in you wedding day in November at Hockley Valley Resort. We look forward to seeing you at some future weddings as well of your friends.
Amanda Mcguire, Married on 14/10/2017
While I would have loved to know how many gueats were attending (paid for dj plus one) I absolutely loved the service. There wasn't any request cards on the tables but the DJ took requests and read the room well. I wasn't expecting my family to dance much and he had everyone on their feet!! 10/10
DJ MasterMix's reply:
Thank you Amanda and Kyle, we are truly happy that DJ Kurtis was able to have your family and friends have a great time at your wedding at Cranberry Village - Bear Estate. It was a pleasure to be able to plan your wedding and have DJ MasterMix to share in Making your Music Memories Last a Lifetime.
Cassandra, Married on 13/10/2017
We hired DJ MasterMix for our wedding and were very fortunate to have Michael as our DJ for the evening. From the moment we met him we knew he was the guy we needed to have for the job. He walked us though everything surrounding the music leading up to the day. The day of he was awesome!! Showed up early was very well dressed and his presentation was outstanding. Speakers were all concealed well with no wires hanging everywhere! For our music choices he was able to help us find a few songs we couldn’t find and was able to deliver on every request we had. Mike is a true professional and it was our pleasure to have him for our wedding. For any events we have in the future he will be the first person we will be calling to get the music pumping for us! He read the crowd like a champion and had people dancing all night! Even at the end of the night when we were in an extreme time crunch to clean up he was right there to give us a hand before he had to leave. Mike thanks for everything you did for us, you truly helped to make this day the best day of our lives!
DJ MasterMix's reply:
Thank you Cass and Leo for the kind words about DJ MasterMix. It was a pleasure meeting you and working with you both for your wedding day memories. Thank you and we hope to see you at another wedding. Making Music Memories Last a Lifetime.
Emma, Married on 09/09/2017
I am not exactly sure what to say, since day 1 of the planning process DJ mastermix was amazing. They are usually very quick to respond to any inquiries or questions that I had. When I was looking for a DJ, they were very easy to talk to, and I felt comfortable doing so. It was the same when we had our planning meeting a couple weeks before the wedding. On the day of the wedding, everything went off without a hitch. The sound was great, it was loud when it needed to be (during the speeches), and it was not completely over bearing during the dance when the music was playing, to allow for me to talk to my guests. The DJ dressed professionally, and i was impressed with how professional the equipment looked as well. Everybody was dancing all night, and the DJ played all of my requested songs. I would not hesitate to hire DJ Mastermix again.
DJ MasterMix's reply:
Thank you Emma and Taylor for allowing DJ MasterMix help you with planning your wedding. We are truly happy that you allowed and trusted us from the first conversation with DJ MasterMix. Then allowing DJ Kurtis to take over and make your day full of wonderful Music memories that last a Lifetime.
Ashley & Adam, Married on 02/09/2017
Amazing to work with! Very thorough, proffessional, kind, great overall personality. Upbeat and friendly. Offered great suggestions. Kept us on schedule and did what we wanted. . Saved our day literally! Was amazing! Could not have asked for anything better! Not one single complaint.
DJ MasterMix's reply:
Thank you Ashley for Allowing DJ MasterMix and DJ Anthony Share in your wedding day. We do truly understand how surprises can happen on a wedding day. Thank you again and we hope to see you again at another wedding in the future.
Melissa, Married on 26/08/2017
Planning a wedding on your own is daunting. Working with Mike was so easy, he was so professional, very responsive and even asked us questions we never thought about asking ourselves. Day of went without any issues at all.
DJ MasterMix's reply:
Thank you Melissa for your kind words. DJ Matt had a great time at your wedding and we are honored you allowed DJ MasterMix to be part of your day. Yes planning a wedding can be scary and you allowed Mike to help you with your planning and give you suggestions and answer any questions you had.
Thank you for allowing DJ MasterMix to be part of your Music memories.
Angela Rankin, Married on 19/08/2017
It’s been about a month since our wedding and we’re still trying to get some resolution from DJ Mastermix. Emails and phone calls are either ignored or curtly responded. I wanted to speak with Mike directly but haven’t been able to. They requested an email with feedback and below is what I sent on Aug. 25th. There has been no acknowledgment of it so I feel like I’m just going to get jerked around. They’ve been unprofessional. I get the impression that perhaps Mike’s significant other may be possibly in charge of the communications based on some of the commits made in emails (stressing that Mike needs family time…….which is weird, we weren’t preventing Mike from being with his family we wanted to set up time to talk). I’m happy to share our communication with anyone who wants.
This is a long review. Below is the unanswered list of issues we had with our DJ and what I sent to Mike. Maybe if we had’ve had Mike DJ for us and not his employee it would’ve been better. Mike, when we met him seemed knowledgeable and professional. But now the way he’s handled our complaints after speaks otherwise.
I wouldn’t take the chance for your wedding hiring DJ mastermix because you could end up getting the DJ we got and then after if you try to complain you will be largely ignored.
Here are the many issues of the day:
-during cocktail hour Gord (the DJ) came in and introduced himself to Simon and I in the back bridal room. That part was good. He said he had Simon's song (the Simple Simon Say from 1968) and Gangnum style ready and our Anvil song, and seemed friendly. He then said he was going to introduce the wedding party, not the MC's because the MC's had something they wanted to do. That was fine with me. So, he was going to do the introduction and then we would come in and then the MC's would do the housekeeping speech and then grace and dinner. Sounded good. However, he should've gotten the correct order of the wedding party entrance from the MC's. He completely forgot to announce the ring bearers and called one of the groomsmen out with the flower girls. Kandas (Hawkridge's wedding coordinator) had to grab one of the ring bearers and wave at Gord so he could see them and introduce them. This is not a huge deal and we were laughing but we had to rearrange the kids around at the last minute and change what the little kids had practiced which made the ring bearers nervous. If this was the only hiccup of the night it wouldn't have been a big deal, but it just adds to the list.
-also during the cocktail hour when Gord was in the back introducing himself I mentioned the trivia and it's funny cause he seemed hesitant, not excited to do it. I explained we wanted the trivia and then I said to him that it just occurred to me that we had two paraplegics as guests, so I asked him if our guests could just raise their hands instead. He said no, because how would he see people's hand? I said "well you're just doing one side of the room at a time right?" and he said it was fine he would just tell the guests that only one person from the table needs to stand. I said okay...not really thinking...I should've insisted he go with raising hands but I was nervous and still reeling from all the excitement. Well, apparently when Gord went back into the reception room and was explaining the trivia game to the guest to kinda kill time before the wedding entrance his comments were pretty rude. I didn't hear them as I wasn't in the room, this is what others told me. First, he made the comment that it wasn't his idea for the trivia and made it seem like he didn't even want to do it but then he made a comment that "not everyone here can't stand so..."!!! Which couple people told me they found rude but my mom, when she heard, was pretty offended (it was her late brother, my uncle, who passed away last July and has been in a wheelchair all my life, it's his buddies who were invited that were in wheelchairs so my mom was especially embarrassed by the comment.) He also apparently made a comment that the trivia wasn't his idea like he didn't want to do it and it was lame. Which is ironic because it wasn't our original idea either but we're excited after you explained it to us
-then after we were sitting down to eat, Gord comes to Simon and I and says he's just going to call 2 tables at a time for the buffet and not do trivia. And I said no we want to trivia, we've told people, people are excited! It was what we've had planned. Gord said "well I didn't print the trivia off" so he couldn't walk around with a mic and read the trivia, he'd have to stay by his computer and read off questions. And I'm thinking I can't deal with this, I'm still wound up from the day and people are trying to come and talk to me and get our attention and here's this guy changing things and stressing me out. I said no I wanted the trivia. So he did it and it was a disaster! He didn't explain it well, he didn't do one side of the room at a time, he was running around getting answers, people were standing up and never being called upon. I stopped eating so I could watch the floor trying to help find tables standing first. Simon's grandmother's table stood up first for one question and the whole wedding party was pointing to the table and telling Gord to pick THIS table and he was trying to say it was a tie with another table and we were like "no just pick this table!" Some tables just ending up going up to the buffet on their own. At one point he said into the microphone "I'll just go with what the bride says" which I think was a joke but it came out rude. Just a disaster, I wasn't impressed. You made it seem like so much fun and a great idea and I was excited and told people about it and then it was just a sloppy mess.
-THEN Simon's grandmother tripped over the DJ's speaker! She went down and her food went flying. She was hurt and embarrassed. Of all the people to trip over it had to be Simon's 90 something-year-old grandmother. Apparently, Gord was pretty rude to Kandas too. She came up to me and Simon cause she felt horrible and told us that Gord refused to move the speaker and was rude to her. She put a staff member in front of the speaker to prevent anyone else hurting themselves. His grandmother was hurt and was extremely embarrassed, one of our groomsmen is a paramedic and gave her some medicine and said she should go home and checked in on her the next day. As of Sunday, she was still in bed and unfortunately, she missed the dinner and speeches. I know accidents happen but his response to Kandas was unprofessional. THEN he made a comment over the mic telling people to watch out for the speaker, which embarrassed Simon's grandmother more.
-after dinner, my MC announced the 15-minute break. I reminded him that the cake was to be cut then too. So he went to Gord and asked him to mention the cake cutting. Simon and I waited by the cake, waiting to cut for the song to come on and when it didn't we sent a friend to go and ask Gord to start the Cake song. He did but we were pretty much done cutting the cake. When I went to get some plates for the cake he made some defensive comment about not being ready or something like it was our fault and honestly, I just didn't want to hear it. It was just stressing me out.
-then during the break, I could see him talking to my MC and my MC was getting upset and I asked what's going on. My MC said Gord wanted to change the order of the shoe game, speeches, first dance and father daughter dance. My MC was trying to say no and when I heard it too I said NO. He tried to tell me why he wanted to change it and I was trying to explain that I didn't want the order changed because this was how we organized it. We wanted to get people sitting for the game and then ready for the speeches and then Simon and I practiced our first dance from starting at the podium and my father daughter dance included the wedding party so I didn't want to have the order change and do the dancing before the speeches and have to get everyone to sit back down after the dance. Him asking to change it was just stressing me out and pissing me off.
-next after Simon and I finished our speech we were hoping to have "Sweet Child" start right away and we had planned to use the intro of the song to walk from the podium. Instead, Gord left his spot and came and got the mic we were holding and when I saw him I said "What about the first dance?" and he just waved me off but then didn't start the music until Simon and I had gone out on to the dance floor and waited
- also Gord played Gangnam style at one point and I went up to him and said "Hey this song was supposed to be played for Simon and the kids!" and he said "Oh no I knew this song was for something!" and was asking what other song I would like and said I don't care what you play, just play a fun song, by this point I didn't even want to talk to him. THEN when he did call Simon and the kids up to dance he played a different Simon song (not the 1968 one I requested), none of the kids knew it, they knew the 1968 one, which I specified in an email and forms. And he played this random song after. The kids danced but it was supposed to be a song Simon and his cousin know together
-for generation song, there were two couples left dancing and at 40 years he just starts counting 40? 41? 42? 43? 44? got to 50 and said okay what is it? I couldn't hear from where I was standing but think they were 56 and 60 years married. Then Gord just said okay well it's long congrats and they just walk off, while Simon and I were waiting on the side of the dance floor to go back on for advice but he never asked them. So, we missed out on that
-as for the dedications, he only dedicated one of the songs and he didn't even play Simon's parent's song "For My Lady" even though we got it specifically downloaded and gave it to you on the USB
-no chicken dance
I will say our guests are great and still got up and danced and requested songs but Simon and I were pissed and he just stressed me out whenever I talked to him.