Nomad Gourmet reached out to me proactively on a post I made in a wedding Facebook group to promote their catering services. In response, I filled out a contact form on their website, and had a few good emails and a call with their then employee, Callie. We received an estimate and happily sent in our deposit. Once that happened, everything went downhill.

We re-initiated contact with all of our vendors just over a month before the wedding to sort out final details. The communications were extremely slow, and it became apparent that Callie was no longer working with the business. I really regret not losing our deposit at this point with the red flags that were cropping up, and trying to arrange other food options last minute.

All in all, Nomad served our dinner approximately 1.5 hours late, did not label any of the dishes, served what was likely seafood when we had advised them several times that there were guests with shellfish allergies, and denied ever being told that there would be vegetarians. They also got confused about the late night service we had contracted them for, and texted me (the bride) to ask if they needed to come back, or if not we could have, "a little discount." I never saw their messages, but they did come back, just to serve chicken caesar wraps with bottled dressing and a mini bag of plain Old Dutch chips.

The team was full of excuses when we sent an email a few days after the wedding, even trying to throw a little shade my way that I had said the food was tasty when directly asked by the chef. They seemed to take solace in that, as if a bride might not just be polite and avoid getting into it with a vendor in front of her guests on her wedding night.

For the privilege of a buffet dinner service that was 1.5 hours late, no clear understanding of what food was safe for guests with dietary restrictions, and a late night food service that was okay at best, but almost didn't happen, we paid over $4,500 for 35 guests and 5 vendors. I am not even sure any of the vendors were able to eat, as our timelines were extremely thrown off.

Nomad Gourmet was completely unprofessional and rude in their dealings. We feel absolutely taken advantage of. We booked them and signed contracts with specific agreements. Jason showed up a day early insisting it was our fault and rude. Turns out it was his mistake. He refused to commit to being there the correct day. He did end up showing up the correct day however completely changed our contractually agreed upon service plan, ignored life threatening allergies (of which they were made aware and said they could accommodate), and lied to us about it all. In following up with them, following the disaster they made of our wedding, he threw an employee under the bus and even tried putting some blame on us. Turns out the blame again falls on him. The business did absolutely nothing to make this right and ended up costing us even more money than we had originally agreed. Stay away from them!!