Reviews for Mooch: Custom Confections

Mooch: Custom Confections

Vancouver, British Columbia

4.9 out of 5 rating, 112 reviews

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Reviews

4.9 out of 5 rating

112 reviews

97% recommend it

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Quality of service
4.8 out of 5 rating
Response time
4.9 out of 5 rating
Professionalism
4.8 out of 5 rating
Value
4.8 out of 5 rating
Flexibility
4.8 out of 5 rating

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Hannah Sent on 09/05/2020

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Saved mothers day!

Mooch by Megan had this amazing Mother's Day special with Rintzylee Designs. $50, you get a mini 4' cake and a card.

First of all, Megan was perfect in all areas of communication. She got my order, responded swiftly, and easy to book.

Secondly, she included delivery. We are in the middle of a pandemic, so it's so sweet that she is able to deliver cakes to moms that do not live with their children.

Thirdly, this is the best part. There was a little mishap during delivery. My mother-in-law was standing outside doing her gardening while the delivery came. She took the gift thinking it was for her when it was actually for my own mother. My mother-in-law's real gift was downstairs hidden, waiting to be gifted the next day. She had already eaten half the cake when she texted us "thanks for the cake!". I didn't even know how to react but to laugh. I quickly gave Megan a call, and we were both in disbelief this had happened and we just laughed it off. I asked Megan if she is able to bake a new one and I am willing to pay for it and come pick it up. She not only said yes, but she also insisted that I did not need to pay. She was also able to complete the cake 2.5 hours early!!!

I'm really really thankful for small local business owners like Megan. Extremely helpful and super sweet.

Megan! Thank you for saving Mother's Day

Mooch by Megan had this amazing Mother's Day special with Rintzylee Designs. $50, you get a mini 4' cake and a card.

First of all, Megan was perfect in all areas of communication. She got my order, responded swiftly, and easy to book.

Secondly, she included delivery. We are in the middle of a pandemic, so it's so sweet that she is able to deliver cakes to moms that do not live with their children.

Thirdly, this is the best part. There was a little mishap during delivery. My mother-in-law was standing outside doing her gardening while the delivery came. She took the gift thinking it was for her when it was actually for my own mother. My mother-in-law's real gift was downstairs hidden, waiting to be gifted the next day. She had already eaten half the cake when she texted us "thanks for the cake!". I didn't even know how to react but to laugh. I quickly gave Megan a call, and we were both in disbelief this had happened and we just laughed it off. I asked Megan if she is able to bake a new one and I am willing to pay for it and come pick it up. She not only said yes, but she also insisted that I did not need to pay. She was also able to complete the cake 2.5 hours early!!!

I'm really really thankful for small local business owners like Megan. Extremely helpful and super sweet.

Megan! Thank you for saving Mother's Day
Judy C. Sent on 26/12/2023

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6” Tiramisù cake with a touch of X’mas theme

Megan not only doing wedding cake.
I ordered a 6” vertical tiramisu cake for Christmas family dinner. It was beautifully presented, added candy Christmas tree on top for my 4 years old granddaughter. The cake was soft and light, tasted just right for everyone. Sweet but not too sweet, have no problem eating two pieces. Two thumbs up to Megan 👍👍

Megan not only doing wedding cake.
I ordered a 6” vertical tiramisu cake for Christmas family dinner. It was beautifully presented, added candy Christmas tree on top for my 4 years old granddaughter. The cake was soft and light, tasted just right for everyone. Sweet but not too sweet, have no problem eating two pieces. Two thumbs up to Megan 👍👍
Cassandra B. Sent on 12/12/2023

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Gorgeous fall wedding cake

Megan was fantastic! I had a very specific cake design in mind for my wedding, with gold flakes and pearls and flowers. She was able to recreate it, but she made it even better. She was also so communicative throughout the whole process. I could tell she really cares about what she does, a true artist! I ordered the 3 mini cake tasting sampler set to take home to my family for my dad’s birthday. We loved them all! But the cake on the day of was magical. I had 3 different flavours, all were so delicious. She arrived at my venue hours earlier to see up my cake table and the 60 flower cupcakes that I had ordered. I tell you, this table was gorgeous. The highlight of my wedding decor. My mother said they were the best cupcakes she’s ever had, just the perfect amount of sweet and creamy. I will be recommending her to all of my people who are getting married, so that I can get a chance to eat her yummy cakes again lol

Also the customized take out boxes she provided, and the description sign for the cake flavors on the table was awesome!

Megan was fantastic! I had a very specific cake design in mind for my wedding, with gold flakes and pearls and flowers. She was able to recreate it, but she made it even better. She was also so communicative throughout the whole process. I could tell she really cares about what she does, a true artist! I ordered the 3 mini cake tasting sampler set to take home to my family for my dad’s birthday. We loved them all! But the cake on the day of was magical. I had 3 different flavours, all were so delicious. She arrived at my venue hours earlier to see up my cake table and the 60 flower cupcakes that I had ordered. I tell you, this table was gorgeous. The highlight of my wedding decor. My mother said they were the best cupcakes she’s ever had, just the perfect amount of sweet and creamy. I will be recommending her to all of my people who are getting married, so that I can get a chance to eat her yummy cakes again lol

Also the customized take out boxes she provided, and the description sign for the cake flavors on the table was awesome!

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Shaelee H. Sent on 28/11/2023

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Amazing Gluten Free Cake

I am so happy that we went with Megan for our wedding cake. She created the most beautiful delicious cake from the inspiration pictures that I provided. We were so happy to find a wedding cake vendor that provided gluten free options, which made the experience so much better for us. I would highly recommend her because the process is so smooth and simple, which is helpful when planning a wedding!

I am so happy that we went with Megan for our wedding cake. She created the most beautiful delicious cake from the inspiration pictures that I provided. We were so happy to find a wedding cake vendor that provided gluten free options, which made the experience so much better for us. I would highly recommend her because the process is so smooth and simple, which is helpful when planning a wedding!
Mooch: Custom Confections's reply:

Thank you Shaelee for the amazing raving review! It mean so much to hear that you enjoyed your cake experience with Mooch. It was truly an honour to be part of your beautiful wedding day. Thank you from the bottom of my heart for choosing Mooch. I wish you and Liam a lifetime of happiness!
Mariah D. Sent on 27/07/2023

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Best Cake Ever

Megan did the best job EVER on our cake. I changed the size and design a few times as we booked her two years before our wedding date- and she honoured her original price despite inflation and many companies that jump to current rate when you request a change. Megan did the most beautiful job. It was delicious, gorgeous, and she even sent a photo the night before to ensure we liked the flower placement. Not only that, Megan knew we were on a tight budget and gave us an extra tier at a great cost. Thank you so much for helping make our wedding day the best day of my life!

Megan did the best job EVER on our cake. I changed the size and design a few times as we booked her two years before our wedding date- and she honoured her original price despite inflation and many companies that jump to current rate when you request a change. Megan did the most beautiful job. It was delicious, gorgeous, and she even sent a photo the night before to ensure we liked the flower placement. Not only that, Megan knew we were on a tight budget and gave us an extra tier at a great cost. Thank you so much for helping make our wedding day the best day of my life!
Mooch: Custom Confections's reply:

Thank you for amazing review, Mariah! It was such a joy to be part of your wedding day. Thank you for allowing me to be part of your beautiful celebration of love after all the delays. I am so pleased to hear that I was able to be part of the best day of your life (so far!).
Ana Sent on 12/08/2023

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My perfect wedding cake

Megan did an amazing job with our wedding cake and it turned out just beautiful. She captured every detail my husband and I had in mind. Her tasting cake packages are also very different and unique from other cakes we tried during our search for the perfect cake. We loved the combination of flavours for the "High Tea"! I still find myself craving a slice of my wedding cake sometimes :)

I would totally recommend her to all my friends and family!
She was very nice to work with and very patient the whole time. Definitely will be buying more of her cakes in the future!

Megan did an amazing job with our wedding cake and it turned out just beautiful. She captured every detail my husband and I had in mind. Her tasting cake packages are also very different and unique from other cakes we tried during our search for the perfect cake. We loved the combination of flavours for the "High Tea"! I still find myself craving a slice of my wedding cake sometimes :)

I would totally recommend her to all my friends and family!
She was very nice to work with and very patient the whole time. Definitely will be buying more of her cakes in the future!
Mooch: Custom Confections's reply:

Thank you for choosing Mooch for your intimate wedding this summer. It was my pleasure to create this design for you. I can't wait to be part of more celebrations with you and Marty in the near future!
Melissa W. Sent on 20/06/2023

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Our Wedding Day

Megan made our amazing cake at our wedding and it was absolutely delicious and so beautiful! We got a Classic Three Tier in the “Kama” design and mocha flavour. Throughout the process, Megan was attentive and responsive to any questions we had. I would definitely recommend ordering a cake for any occasion from her!

Megan made our amazing cake at our wedding and it was absolutely delicious and so beautiful! We got a Classic Three Tier in the “Kama” design and mocha flavour. Throughout the process, Megan was attentive and responsive to any questions we had. I would definitely recommend ordering a cake for any occasion from her!
Mooch: Custom Confections's reply:

Thank you for sharing your experience, it was an honour to create this cake for your wedding day. Thank you for choosing Mooch! I can't wait to be part of more celebrations for you and Nicholas in the future.
Lauren Sent on 26/05/2023

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Highly Recommend!

This cake was beautiful! The attention to detail was clear and it tastes wonderful. We ordered the vanilla strawberry with buttercream. The cake was fresh and had a great taste. The buttercream was excellent as it was not too sweet.

This cake was beautiful! The attention to detail was clear and it tastes wonderful. We ordered the vanilla strawberry with buttercream. The cake was fresh and had a great taste. The buttercream was excellent as it was not too sweet.
Mooch: Custom Confections's reply:

Thank you for sharing your experience, Lauren! It was my pleasure to be part of the celebration. I'm glad you enjoyed the flavours and found the cake the perfect balance of sweetness. Thank you again for choosing Mooch!
Vene Sent on 31/07/2023

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Amazing cake and a pleasure to wok with!

We had the pleasure of working with Megan for our wedding cake. She was easy to work with and highly responsive. Megan provided the florals and she worked with our schedule to deliver the cake on time.

The cake exceeded our expectations, both in taste and how pretty it looked. We received many praises from our guests. We went with the high tea and strawberry matcha flavours, both were delicious and not overly sweet.

Would definitely recommend Megan and Mooch!

We had the pleasure of working with Megan for our wedding cake. She was easy to work with and highly responsive. Megan provided the florals and she worked with our schedule to deliver the cake on time.

The cake exceeded our expectations, both in taste and how pretty it looked. We received many praises from our guests. We went with the high tea and strawberry matcha flavours, both were delicious and not overly sweet.

Would definitely recommend Megan and Mooch!
Mooch: Custom Confections's reply:

Dear Venetia & Brennen,
Thank you so much from the bottom of my heart for the raving review! It was a pleasure to work with you and create this cake for your beautiful wedding day. I am so pleased to hear that your guests enjoyed the flavours and found them not too sweet! Wishing you two all the joy and happiness together as you begin life as husband and wife.
Grace C. Sent on 01/05/2023

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Weddinf cake

Overall experience was good. Vendor provided speedy reply to all questions.
The down side was the cake itself was really dry considering the amount paid

Overall experience was good. Vendor provided speedy reply to all questions.
The down side was the cake itself was really dry considering the amount paid

Mooch: Custom Confections's reply:

Hello Grace!
Thank you for taking the time to share your experience. I’m so sorry that you weren’t fully satisfied. Please feel free to contact me so I can look into the comment regarding the texture of the cake.