On WeddingWire since 2016
Located in Kamloops, British Columbia, TRU Conference Centre is a gorgeous venue great for hosting wedding celebrations. They strive not only to satisfy your expectations but exceed them as they understand the importance of your big day. All of their amenities are on-site and family and friends can take advantage of their cozy and convenient accommodation options.
Facilities and capacity
Start with a ceremony in the colourful and lush private gardens. Celebrate your vows by hosting your reception in one of the two main wedding venues. Rest your head for the night in one of the wedding suites. Choose from the Mountain room, the Grand Hall or the Terrace for your most memorable evening filled with delicious food, dancing and everything taken care of by our detailed coordinators. They can accomodate any wedding, small or large up to 350 guests.
Create your dream wedding with a variety of services such as a bridal suite, catering and bar, set up and clean up, as well as talented wedding coordinators available to guide couples throughout the planning process.
Catering options consist of a buffet, plated dinner service, cocktail reception, dessert, hors d'oeuvres, server(s) and action stations. The bar can be open, cash, ticket or limited and can include any of the following:
- A sparkling wine toast
- House beer, wine and liquor
- Premium liquor
- A signature drink
- Specialty beer and wine
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ReviewsWrite a review
52 User photos
Amazing people, Gorgeous venue
Any concerns were addressed right away and the amazing help I had with the staff and coordinator were very welcoming
I couldn’t have asked for a better day!!!
Fantastic venue for a wedding
The garden is absolutely beautiful and provides amazing backdrop for photos, and the reception venue is just across the way so you don't have to worry about your guests relocating.
Alcohol can be a bit pricey but the staff were great at working with us on this issue and came up with some creative solutions that worked within our budget. 1) their packages already include table wine; 2) we decided to provide our guests with sangria which worked out to be $3 a glass instead of $5.50 for a drink from the bar; 3) we were able to provide drinks tickets to our guests and only those turned in were counted; also the bride and groom were able to run a tab that would be invoiced after the event. These options allowed for us to provide for our guests without breaking our own bank.
Our reception was held in the Mountain Room which we loved. The back wall is glass and it opens up onto a patio which overlooks the campus and has views of the mountains and valley.
Unfortunately a bad experience
She answered all my questions but I'm still giving a poor rating based on events that transpired (out of her control so not blaming her). Here's the background to it all...
We signed a contract with TRU back in February 2019 for our wedding on June 6, 2020. They had 3 tiered all inclusive options, we picked the 'Lavender' package. which worked out to be $58 pp before taxes/gratuity.
We were expecting to receive the updated 2020 brochure with slight increases, however TRU completely revamped their whole wedding format and there are no packages anymore. It's a la carte style so it's more flexible which is great. But we signed for a package at a certain price and I added up everything we were suppose to get with the original package compared to the new format and pricing and without exaggerating it works out to be $108 pp!!! That's 50% more! So I'm thinking okay that's fine going forward for other couples signing up but we have already signed our contract. I contacted Krista (it took a couple days for a response as I'm assuming their trying to figure out the best response and do some damage control). The response was annoying, saying minimum wage has increased, food quality has gone up and the flexibility of our new format is what brides want....At the end they admit the price increase is significant but that's what it is and they will not honor our agreement.
Now if the tables were turned, that wouldn't fly. We had already sent out our 'save the dates' as everyone invited to the wedding live out of town. And some of our guests had booked their accommodations. Plus majority of our vendors were confirmed.
So I told her we need our deposit back asap and that is completely unacceptable as most of our entire wedding budget would have to go to them now. I had everything planned out and on budget (with a bit of wiggle room for expected 'slight' price increase). The contract says prices can change without notice but they completely changed the whole format, nothing in the contract about that or getting rid of the package all together. And a 50% increase is ridiculous!
I received another email trying to smooth it all over with some discounts (I'm thinking well why wasn't this offered to us in the first place and if your 'hands are so tied' why are you able to offer these discounts. Even with the discounts we'd still be over budget by a lot and that would mean, no decor, flowers and dj. At this point even if they gave us the price we agreed on I wouldn't take it as it's too sketchy and unprofessional. I'd be worrying for the remainder of the time what their going to cheap change us on and are they going to skimp on quality. At the end she agreed to give our deposit back and be done with them.
I think they realized they have a good thing going, such great reviews and they knew they could up the charges. Which is totally fine but any couples that booked in during this transition should be 'grandfathered' in. I spent so much time and energy on it all, I'm super disappointed in them. Not what I expected from a top University and just goes to show how money hungry people are. They know they'll find another couple to book our day and pay the full amount.
But in the end I think this is way better for us. We were contemplating eloping the whole time but decided to have a wedding and we were happy with it but now I'm relieved in a way as well.
Best of luck brides xoxo
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Meet the team
I'm Carrie and I have been working with the TRU Conference Centre since 2008. I love my job because I get to work with new clients and events on a daily basis!
Working with wedding couples can be one of the most rewarding experiences because so much thought and emotion goes in to planning someone's "Big Day". I had my own 'big day' in 2010, and now my husband and I are raising our 2 young children right here in Kamloops.
I look forward to meeting you and helping you plan one of the most memorable days of your life!
I’m Nero and I have been with the TRU Conference Centre team for 10 years. As catering manager, I am passionate about assisting couples with their catering requirements, and ensuring that every event receives the dedicated attention necessary to exceed expectations.
During my free time, I love to cook and have been learning how to sew.
I look forward to assisting you with your big day.
I have over 18 years of cooking experience and am a graduate of our very own TRU Culinary Arts program. Born and raised in Quesnel, BC, I have been living in Kamloops for 16 years and have been working at TRU since 2011. After spending a summer in Paris in my early 20s, I developed a love for French style cuisine. Although this is still my favourite food to cook, I take pride in all the food I create, ensuring that everyone has a fantastic dining experience.
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