The Doctor's House captivated us because of how quaint and beautiful the chapel and gardens are. The big bell that we got to ring was an extra bonus! Staff there were extremely friendly and transparent whenever we had a question. We were told exactly what we'd expect to get when we book with them and never once felt like we were being sold a different story. Angela also made herself available to us brides for any questions we had at all at anytime of the day. I highly appreciated this invite as it allowed for smooth planning and clear communication. It was a beautiful sunny day for our wedding and the gardens were lusciously green. All photos, even from guests, have been looking amazing!

We fell in love with the Doctor’s House first time we visited their venue and booked them the same day. Their team made our day go exactly as planned. Everyone loved the space, food and drinks. Elisa was our day of planner, extremely professional and responsive.

We had an absolutely incredible experience hosting our wedding at The Doctor's House. We hosted our ceremony on the Country Fare patio and the reception in the Country Fare room. Working with Angela and Amanda was fantastic. They were very organized, quick to respond, and easy to work with. The food was incredible (Salmon/Short Rib) and drinks were outstanding. We brought in our own DJ/entertainment group, however, used The Doctor's House lights/sound system (xclusive group) which everyone raved about. We did all of our pictures, ceremony, and reception on The Doctor's House grounds. This made it so easy not having to travel around to different locations. The Doctor's House is a very professional/beautiful venue and we would definitely recommend.

A wedding that exceeded our expectations by a huge amount, we are extremely happy how everything turned out. I have received countless compliments about the beautiful venue space, the great food and so many sore feet from all the dancing to the great music from their in house DJ. The Doctors House helped put together a dream wedding for us! Couldn’t be happier!

I typically don’t write reviews and try to stay positive, however after having the last 2 months to think about this, I decided to write one. I had my wedding here in June and it was just okay. From the beginning, I did feel pressured to book a date on a rush from our first meeting. Our original coordinator was a bit slow at responding, but then we got Elisa. Elisa was great - she did respond at all hours of the day and got answers ASAP. She was the best thing regarding our experience at The Doctors House.
We originally booked for Sept 2020, which got postponed due to COVID. My husband and I totally understood the difficult position vendors were in, however TDH was less than accommodating on selecting a new date. When I requested a new date change, they would not entertain a date although I was working out of the province and would not be in Ontario for the date they gave us. During many calls with the owners, my husband and I truly were as nice as we could be as we knew COVID wasn’t easy on TDH. Eventually, after the owner made me cry with extremely rude comments, he bluntly told me "there is no customer service here", and told me to sue him to get our money back and that I wouldn't win if I did sue him. I told him I didn't want to sue him and I wanted to work with him. He was extremely rude with multiple comments, and made a very stressful and non-joyful experience. It’s evident that they do not have strong customer service as we are just one-time customers.
After picking a date (that we didn't even want), TDH were still frustrating to deal with. Everything we asked, it was either a strict "no", or extra fees. For example - your flower girl cannot throw petals or it's a $500 clean-up fee, extra fees if we wanted to bring in our own dessert, had to pay over $850+tax plug-in fees to use microphone (I believe this has gone up), had to use their DJ or else had to pay more, etc. Extra costs never stopped and restrictions were all around us.
My sister got married last week at The Elora Mill (managed by Pearle Hospitality) and I cannot say enough great things about The Elora Mill/Pearle. Their customer service was completely out of this world. It was raining the morning of her wedding so they rented a last minute Airbnb castle to accommodate inside photos free of charge, they checked in on us constantly to see if we needed anything, they didn’t charge for any extra things that I would have had to at The Doctors House (for example – bringing in food, $300 to use the projector ((which was Platinum Entertainment which you had to use or were charged $750 to bring your own DJ)). At The Doctors House, when my husband and I walked in our cocktail hour, we noticed that there was 50+ people standing in line at the bar with only one bartender, which at The Elora Mill they had drinks lined up for people when they entered The Cocktail Hour, they walked around serving pre-made drinks and had 3 bartenders at all times. There were many details like this that made the wedding at The Elora Mill a wedding to remember forever, and make our wedding at TDH feel very below average.
Overall, we are disappointed in choosing The Doctors House for our wedding. It’s upsetting that looking back on our day I don’t have a sense of joy with it. With spending tens of thousands of dollars with them, I expected more in terms of customer service. Elisa was great to work with, however the owners are very much just out there for the money and really don’t care about customer service as you’re most likely just a one-time customer. If you’re deciding between a venue with Pearle Hospitality or The Doctors House, highly recommend Pearle.

We fell in love with The Doctor's House as soon as we visited the venue. Aside from it's unique and romantic charm it included great amenities and services for such a great price. This put a lot of ease in planning and coordinating for us, which is exactly what we wanted.

I booked the venue in 2019 for a 2021 wedding and did have coordinators change on me 3 times. All 3 were wonderful to work with but the transition between them could have been a lot smoother. We ended up postponing our wedding for obvious reasons, but the process was very straight forward.

Elisa, who ended up being my coordinator, was AMAZING to work with. She made event planning so easy and stress free for me and my team. Her dedication is truly unmatched - She had come in on her day off and never showed anything but smiles. She treated us like a family member and made us feel so comfortable leading up to the wedding, the day of and even days after the wedding.

Look, i can tell you that in the beggining before covid hit all was just it should have been. However i look back and i understand the postion of the doctors house now. It wasnt the easiest at times but i wil tell you that the wedding was absolutely incredible. From the beautiful day, the beautiful venue, the great food and the wait staff was awesome. I mean we may have had some differences but in the end the doctors house gave us exactly what we paid for....The wedding of our dreams. Because the night off went so well i am going to hold of from any negative comments because admist all the tensions it gave light to the most perfect ceremony. I Would strongly recommend the doctors house and thats If you are working with Elisa. She was amazing, She is the reason why i am writing what i am writing. I thank all the staff for their hard work and In the end Thank you Ben for having this beautiful venue.

Cannot get over how gorgeous this venue is. Every inch of this place makes the most amazing photos. All our guests loved here and said that the food was superb! (Especially the late-night poutine bar despite everyone was already so full of the delicious courses.) Special thank you to Elisa, our in-house coordinator, who helped with everything that we asked for and more. The catering staff were super friendly and considerate. Thank you to all the staffs who made our day so special!
Another special thanks to the chapel organist, Ida Puzzo, she was able to play the songs I selected without a doubt. Although I did not even get the chance to meet her in person, but I heard the music she played, it was absolutely beautiful. She is very talented.
I am glad we chose the doctor’s house to be part of our forever unforgettable wedding day memories. Thank you!!!

Five stars just doesn’t seem high enough! The Doctor’s House is an incredibly stunning venue with a very caring staff and beautiful gardens for wedding pictures. We were so lucky to have Zoe as our day-of coordinator, who went above and beyond to answer all of our questions during the planning process (even through the uncertainty of a global pandemic). We cannot thank the Doctor’s House enough for everything they did to make our wedding day so perfect and beautiful! Highly recommend to other couples.

Despite 2020 being an extremely difficult year, with the COVID pandemic and all of the surrounding unknowns, Zoe, Ben and all staff at The Doctor's House worked with us to create a beautiful wedding reception held within the guidelines recommended by Health Canada. They were very quick to respond and communicate with us during the ever-changing days preceding our wedding on August 7th 2020. They were committed to our vision of celebrating our wedding on our chosen date no matter what changes would be required to stay within safe guidelines at the time. They were flexible, understanding, and extremely prompt in all their efforts to help us. We are extremely grateful for all of the staff at the Doctor's House for making our wedding celebration more beautiful, intentional and special than we ever imagined. Simply put, they were as devoted as we were to creating an elegant day in the midst of a turbulent season. We will never forget The Doctor's House efforts and praise them for handling our situation in a helpful, diligent and courteous manner.

Sincerely,
Christina and Robert