Reviews for Terminal City Club

Reviews

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30

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  Kabo Y. Sent on 28/11/2023
  5 out of 5 rating

  5.0
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  The Perfect Venue!

  Best decision we made for our wedding! We received nothing but compliments from our guests about how beautiful the venue is, how kind and accommodating the staff are, and the most importantly how delicious the food was! Nothing but rave reviews about the food - better than the downtown hotels!
  Rachel helped us plan and arrange everything for our big day. She was responsive, attentive, and professional. We relied on her to help us with all the details and nothing was overlooked.
  Would highly recommend!

  Best decision we made for our wedding! We received nothing but compliments from our guests about how beautiful the venue is, how kind and accommodating the staff are, and the most importantly how delicious the food was! Nothing but rave reviews about the food - better than the downtown hotels!
  Rachel helped us plan and arrange everything for our big day. She was responsive, attentive, and professional. We relied on her to help us with all the details and nothing was overlooked.
  Would highly recommend!

  Terminal City Club's reply:

  Hi Kabo,
  
  Our pleasure, it was an absolute joy to host your wedding with you! Thank you for the kind words, our team will be thrilled to know each effort was noticed and appreciated. We are wishing you both the utmost happiness for years to come.
  
  Only the best wishes,
  The Catering Department at TCC
• Enza E. Sent on 29/07/2022
  5 out of 5 rating

  5.0
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  Five Star All Around

  The team at Terminal City Club was friendly, efficient and accommodating. The food was outstanding and the venue was magical. The team worked with all our vendors and wedding planners. The night was amazing. The service was fantastic. Can't say enough about this five star venue. Highly recommend.

  The team at Terminal City Club was friendly, efficient and accommodating. The food was outstanding and the venue was magical. The team worked with all our vendors and wedding planners. The night was amazing. The service was fantastic. Can't say enough about this five star venue. Highly recommend.
• Johanna Sent on 24/10/2020
  5 out of 5 rating

  5.0
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    5.0

  Amazing venue, highly recommended!

  My husband and I had our ceremony and reception at TCC a few weeks ago. Their team is a pleasure to work with and we could not be happier. They are very personable, professional, and will not only meet your expectations, but will go above and beyond. We met and corresponded with Megan, who is amazing to work with. Thank you for helping make our dreams come true!

  My husband and I had our ceremony and reception at TCC a few weeks ago. Their team is a pleasure to work with and we could not be happier. They are very personable, professional, and will not only meet your expectations, but will go above and beyond. We met and corresponded with Megan, who is amazing to work with. Thank you for helping make our dreams come true!
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• Joanna J. Sent on 08/09/2020
  5 out of 5 rating

  5.0
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    5.0

  The Perfect Venue

  I honestly cannot say enough positive things about the Terminal City Club!
  
  Our original venue double-booked and I urgently needed to book a new venue while being out of province. I emailed everyone I could possibly find and TCC was one of the few places available for our date. That double-booking was the best thing that could have happened to us! Working with Monika and Megan was so great. They were extremely responsive, answered all of my questions, sent pictures because I hadn't been able to see the space, and made sure I looked at everything before they took my deposit to make sure I was happy with everything.
  
  When we finally saw the space in person, it was even more impressive than we had imagined. The staff was so friendly and attentive, the food was fantastic, and Megan was so supportive and helpful through all of the changes due to COVID. We lost our original ceremony space due to COVID and Megan was ready with a new plan out on the terrace. It was an amazing experience and our guests cannot stop raving about how great it was and how much they enjoyed the day with the amazing views, fantastic staff and delicious food. Highly recommended!

  I honestly cannot say enough positive things about the Terminal City Club!
  
  Our original venue double-booked and I urgently needed to book a new venue while being out of province. I emailed everyone I could possibly find and TCC was one of the few places available for our date. That double-booking was the best thing that could have happened to us! Working with Monika and Megan was so great. They were extremely responsive, answered all of my questions, sent pictures because I hadn't been able to see the space, and made sure I looked at everything before they took my deposit to make sure I was happy with everything.
  
  When we finally saw the space in person, it was even more impressive than we had imagined. The staff was so friendly and attentive, the food was fantastic, and Megan was so supportive and helpful through all of the changes due to COVID. We lost our original ceremony space due to COVID and Megan was ready with a new plan out on the terrace. It was an amazing experience and our guests cannot stop raving about how great it was and how much they enjoyed the day with the amazing views, fantastic staff and delicious food. Highly recommended!
• Carla B. Sent on 04/10/2020
  5 out of 5 rating

  5.0
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  Excellent service and excellent food

  We had our wedding night on Saturday Sept. 26,2020. We enjoyed the excellent service in the ballroom by the catering department. We also enjoyed the excellent dinner service provided by the chef. The beef tenderloin was mouth watering and tender. All of the dishes were beautifully plated and the guests really enjoyed the food.

  We had our wedding night on Saturday Sept. 26,2020. We enjoyed the excellent service in the ballroom by the catering department. We also enjoyed the excellent dinner service provided by the chef. The beef tenderloin was mouth watering and tender. All of the dishes were beautifully plated and the guests really enjoyed the food.
• Leane Sent on 11/02/2012
  5 out of 5 rating

  5.0
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  TCC was an amazing choice for us for our wedding reception. The service is top notch and the food is 5 star! Andrea was our person we dealt with at the venue for the year of planning and she always got back to me right away if I had a question. She is lovely to work with and she made the planning aspect of the reception a piece of cake! I would highly recommend this venue for your wedding!

  TCC was an amazing choice for us for our wedding reception. The service is top notch and the food is 5 star! Andrea was our person we dealt with at the venue for the year of planning and she always got back to me right away if I had a question. She is lovely to work with and she made the planning aspect of the reception a piece of cake! I would highly recommend this venue for your wedding!
• Kimberly S. Sent on 19/11/2019
  5 out of 5 rating

  5.0
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    5.0

  Spectacular Venue

  TCC was amazing! Every single person we spoke with at our wedding was amazed by the level of service and professionalism (as well as how great the food was) from the team there. We dealt with Brittany and Monika, who were fantastic and extremely perceptive to our wants and wishes. So many small details were covered and the day went so smoothly. Everyone was treated like royalty. The food was delicious and the space was the perfect. I recommend the TCC for anyone wanting an upscale, elegant venue with exceptional staff. Monika and Brittany, thank you for making our day so special! Truly was the best day ever!

  TCC was amazing! Every single person we spoke with at our wedding was amazed by the level of service and professionalism (as well as how great the food was) from the team there. We dealt with Brittany and Monika, who were fantastic and extremely perceptive to our wants and wishes. So many small details were covered and the day went so smoothly. Everyone was treated like royalty. The food was delicious and the space was the perfect. I recommend the TCC for anyone wanting an upscale, elegant venue with exceptional staff. Monika and Brittany, thank you for making our day so special! Truly was the best day ever!
• Kaila S. Sent on 07/08/2019
  5 out of 5 rating

  5.0
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  Beautiful and Professional

  The team at Terminal City Club was amazing. From the moment we met with the Catering Manager, we knew this was a special place. They responded to all my emails promptly and usually with a follow up question that I hadn’t thought of. On the day of our wedding, the team made us, and all of our guests feel special. They were all so kind and helpful. The food was amazing all of our guests kept telling us how impressed they were with the quality of the buffet.
  We did rent other chairs, but the Catering Manager gave us the name and number of the company she uses (Vancouver Chiavari Chairs) and it finished off the whole room!

  The team at Terminal City Club was amazing. From the moment we met with the Catering Manager, we knew this was a special place. They responded to all my emails promptly and usually with a follow up question that I hadn’t thought of. On the day of our wedding, the team made us, and all of our guests feel special. They were all so kind and helpful. The food was amazing all of our guests kept telling us how impressed they were with the quality of the buffet.
  We did rent other chairs, but the Catering Manager gave us the name and number of the company she uses (Vancouver Chiavari Chairs) and it finished off the whole room!
• Tracey Sent on 02/01/2019
  5 out of 5 rating

  5.0
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  Perfect wedding venue

  We had a NYE wedding and I can’t even begin to describe how perfect this venue was! We were in the presidents ballroom and it was amazing. Perfect size for 130 people which was attached to the outside balcony which came to great use for us. The buffet was great, and staff was prompt and provided excellent service. I worked with Brittany throughout all of 2018 to plan the wedding and she was ALWAYS on top of things. Her responses were quick and precise, and she is very organized. Brittany and her team made things easy and she was a pleasure to work with during what could be the most stressful time. Thank you to the terminal city club for helping me with my dream wedding!!!

  We had a NYE wedding and I can’t even begin to describe how perfect this venue was! We were in the presidents ballroom and it was amazing. Perfect size for 130 people which was attached to the outside balcony which came to great use for us. The buffet was great, and staff was prompt and provided excellent service. I worked with Brittany throughout all of 2018 to plan the wedding and she was ALWAYS on top of things. Her responses were quick and precise, and she is very organized. Brittany and her team made things easy and she was a pleasure to work with during what could be the most stressful time. Thank you to the terminal city club for helping me with my dream wedding!!!
• Brian B. Sent on 17/07/2017
  5 out of 5 rating

  5.0
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  We got married at Terminal City Club in early July 2017 and it was exactly what we had imagined! The service at TCC is great - Brittany was our primary contact and she worked with both myself and my wedding planner to make sure everything was taken care of. Our experience with TCC started with a tour of the venue about a year before the wedding - the space is beautiful, with a beautiful entryway and stunning decor, from the dome to the chandeliers in the downstairs ballroom (Metropolitan).
  Both Carly and Brittany were there and were very friendly and at no point did we feel they were being pushy. When my fiance and I asked about trying out the food before deciding whether or not to book, they happily made a reservation for us in the club's restaurant (normally reserved for club members). Note that we tried to do this with a similar venue that we were considering, but that other venue did not allow us to have dinner at their club's restaurant. The service was great at dinner and the food was excellent - but the part that impressed us most was that the staff actually covered the cost of our meal, even though we had not booked the space yet and we ordered several things in an effort to try as many dishes as possible! Not only that but they left us a sweet note to say congratulations! We did not expect it at all and I'm glad to say that it was not a one-off show of great service - throughout the planning process the team at TCC was friendly and professional, from setting up a lovely tasting (and accommodating a last minute schedule change) to our finalization meeting. On the night of the wedding, we got tons of compliments about the lovely venue, and our Banquet Manager, Ian, checked in with us multiple times to make sure everything was as we liked it The servers were all professional and friendly as well. I cannot say enough good things about having our wedding at TCC - we are so happy with how it all turned out!

  We got married at Terminal City Club in early July 2017 and it was exactly what we had imagined! The service at TCC is great - Brittany was our primary contact and she worked with both myself and my wedding planner to make sure everything was taken care of. Our experience with TCC started with a tour of the venue about a year before the wedding - the space is beautiful, with a beautiful entryway and stunning decor, from the dome to the chandeliers in the downstairs ballroom (Metropolitan).
  Both Carly and Brittany were there and were very friendly and at no point did we feel they were being pushy. When my fiance and I asked about trying out the food before deciding whether or not to book, they happily made a reservation for us in the club's restaurant (normally reserved for club members). Note that we tried to do this with a similar venue that we were considering, but that other venue did not allow us to have dinner at their club's restaurant. The service was great at dinner and the food was excellent - but the part that impressed us most was that the staff actually covered the cost of our meal, even though we had not booked the space yet and we ordered several things in an effort to try as many dishes as possible! Not only that but they left us a sweet note to say congratulations! We did not expect it at all and I'm glad to say that it was not a one-off show of great service - throughout the planning process the team at TCC was friendly and professional, from setting up a lovely tasting (and accommodating a last minute schedule change) to our finalization meeting. On the night of the wedding, we got tons of compliments about the lovely venue, and our Banquet Manager, Ian, checked in with us multiple times to make sure everything was as we liked it The servers were all professional and friendly as well. I cannot say enough good things about having our wedding at TCC - we are so happy with how it all turned out!

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