Old Mill Toronto
21 Old Mill Road M8X 1G5 Toronto (Ontario) Map · Phone number
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Reviews for Old Mill Toronto

Recommended by 93% of couples · Write a review

115
4.7 out of 5.0
  • Quality of service 4.7
  • Professionalism 4.8
  • Flexibility 4.5
  • Value 4.7
  • Response time 4.7
Order by:
  • P

    Paige Lowry · Married on 29/06/2019

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    Great choice

    The Old Mill is not only a stunning location, but it was reasonably priced as well. The catering staff were very helpful, and the day of our reception, the wait staff were fantastic and we heard nothing but good things from our guests about the food. We had a wedding of almost 200 people, and the food was served and plates cleared in a very timely manner. Overall, we were very happy that we chose the Old Mill for our reception.

    Sent on 03/07/2019
  • J

    Jessica Arbour · Married on 22/06/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wedding of my dreams!

    Our experience with the Old Mill Toronto for our wedding in June 2019 from start to finish was incredible! Our catering executive, Lauren Bucci, was very accommodating, extremely prompt to respond to any questions and very easy to work with. She really made us feel at ease during the stressful wedding planning process. We have had so many compliments from guests about the food, the service and the venue itself following the wedding. One of our guests (without our knowledge) even wrote in to thank the Old Mill for the incredible experience afterwards. I would recommend this venue to friends and family. We loved the Old Mill's charm and overall felt it was excellent value for the quality. Thank you Old Mill Toronto for everything!

    Sent on 04/07/2019
  • M

    Maria and George · Married on 15/06/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    An unforgettable wedding

    We had our wedding on June 15, 2019. We never even considered other venues because both of us loved the feel of Old Mill. After an-hour long consultation with Lauren Bucci, we paid the down payment on the spot. She proved to be the most helpful staff in the preparation, accommodating all our requests efficiently while making us feel special. The rest was easy. When guests asked me how I managed such a perfect event, I told them Old Mill is an expert in hosting weddings. We had a rehearsal with Mark, the minister who conducted the wedding, which helped a lot. Organist Paulo was the music player. He and Mark have worked together for many years, so they know how to stage a perfect ceremony. Our photographer Ian Liwinag was a blessing. He showed expertise and professionalism throughout. We were so lucky to have him. Room captain Uros was helpful in the photo shooting, ceremony and the room arrangement. The service was courteous and the staff had accommodated all our needs. In short, we couldn't have such a wonderful experience without Old Mill. Highly recommend.

    Sent on 25/06/2019
  • S

    Sandy Sander · Married on 25/05/2019

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Beautiful Wedding Venue

    We just had our Wedding on Saturday May 25 at the Old Mill. It was a great
    success thanks to their good work and the great team looking after us. The Chapel and the Victoria Room are impressive and provide a phenomenal atmosphere.
    Kevin the Room Captain was phenomenal. He is knowledgeable, helpful and efficient. The Waitresses were efficient and kind and we can't say enough about the marvellous Rev. Mark Aitchison who provided his guidance and support leading up to the very moving Marriage Ceremony he performed for us. Our guest list encompassed Christians, Buddhists and Muslims and all were suitably awed by the sincere and emotional service. Hong and I were very pleased as were all our guests. Even our Photographer was impressed and seeing that he experiences many venues, it is noteworthy that the Old Mill stands out to that degree. The food was greeted with great enthusiasm and we are already thinking about our 25th Wedding Anniversary. Thank you to all the staff at the Old Mill who worked so hard to make it a success in particular Barbara Barrett the Director of Catering, Ann Wysochanskyj Catering Executive and of course the Rev. Mark Aitchison who put forth so much effort to make this the great experience that will stay with us forever. Sincerely Sandy & Hong Sander

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    Sent on 02/06/2019
  • Vivien

    Vivien Slezak · Married on 25/05/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A very special place on a very special day

    The Old Mill is a gem in Toronto, and it was the perfect venue for my wedding. Our amazing Catering Executive, Krystal, was an integral part of the planning process. She was organized, kind, and attentive, which made the experience that much more pleasant and reassuring that everything will be perfect on our wedding day-which it was! The food was excellent, the serving staff were friendly and did not rush the guests, and our captain, Alex, was with us from start to finish with a calm and caring demeanour. Our ceremony in the chapel was beautiful, and it was made extra special with the minister, Mark Aitchison. Our wedding was perfect, and our guests are still commenting on how wonderful their evening was. I will definitely recommend this venue to others and thank you, Old Mill for making our big day so awesome!

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    Sent on 04/06/2019
  • W

    Werner Lux · Married on 02/03/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wedding Reception at the Old Mill in Toronto

    We will not hesitate to recommend the "Old Mill" to anyone who will listen.
    It's a very beautiful environment; the staff is warm, friendly, courteous and knowledgeable and the food is excellent.
    The prices are quite reasonable and most of all, they deliver on their promises.
    Delicious food, great surrounding! What else does one want for your big day?

    Sent on 01/05/2019
  • Jennifer

    Jennifer Diane Brown · Married on 08/12/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Magical romantic wedding

    My husband and I got married at the Old Mill on December 8th 2018. We use the chapel for the ceremony and the Guild Hall for the reception. We worked with Lauren and Catering up until the day of our event and Alex the captain executed it
    Both were superb we couldn't have done it without them. Lauren thought of stuff we didn't even think of, Alex made everything easy. It was the best day of Our Lives we wouldn't change a thing. We had the buffet dinner all of our guests raved about how delicious and plentiful it was saying it was the best buffet they ever had. This place is rustic and romantic exactly what we were looking for.

    Sent on 14/12/2018
  • K

    Kate · Married on 27/10/2018

    4.4
    • Quality of service:
      4.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      4.0

    Beautiful venue but room for improvement

    The wait staff and bartender went above and beyond to make sure that our guests had a good time. Our guests had lots of great things to say about our day. However, there's definitely room for improvement when it comes to attention to detail. I would highly recommend hiring a wedding day coordinator and or planner to iron out all the details for you so you can just enjoy your special day.

    Sent on 30/10/2018

    Old Mill Toronto's reply:

    Thank you for taking the time to share your feedback. We are very pleased our staff went above and beyond to ensure your guests had a good time. We are seeing the trend with most of our customers now hiring outside wedding planners to assist with the day of their wedding. We are currently considering providing this additional service in-house.
  • Alexis

    Alexis · Married on 27/10/2018

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    Our Wedding

    We booked The Old Mill for our rehearsal dinner, wedding ceremony and wedding reception. Many of our friends and family stayed at the hotel and we had our post wedding brunch at the hotel restaurant as well.
    One of the biggest things for us when planning our wedding that everything could take place either at the same vendor or very close by. I also love vintage items, so the more rustic and aged the venue was, the better. The Old Mill fit that bill. We primarily dealt with Lauren who was a gem. She was always chipper and polite and answered every one of my questions.
    We had a fabulous wedding which was enjoyed by everyone. I have broken down some pros/cons about the experience below. I will say that when you are a bride, you are treated fabulous. After our wedding day was over, we had some staff simply dismiss us to the point where we felt we only mattered on the day. When we arrived the day before our wedding at the hotel, I needed help bringing things up to the room. The hotel front desk administrator informed me that the staff was on lunch and no one was available to help me. It took me and my friends 3 trips to bring in items from the car to our room..just an hour or so before our rehearsal.
    I do want to highlight Lauren and Alex and the waitressing/bartending staff as outstanding people who went ABOVE AND BEYOND for us. We loved them and would be thrilled to work with them again.
    I will recommend getting a wedding planner for the event. Although there were some mix ups, having a planner really helped as this is not something the Old Mill provides.
    Rev. Mark was amazing and many people complimented what a great job he did for the ceremony. This man has such a great voice and wonderful spirit. He was the perfect fit for us!
    We were happy to have booked with The Old Mill and are excited to book future events there.
    Pros:
    -Everything is located in one space.
    -I wanted a specific pumpkin pasta that was not on their menu. They arranged this for me. Lauren actually confirmed they could do this for me about a year before our wedding. We were away on vacation and she calmed me down by confirming this.
    -Response is very quick. Follow Up was great.
    -The food was amazing – everyone was saying how delicious it was.
    -The Old Mill really accommodated our party. We were going to have a happy hour outside and it just didn’t work out, the staff helped out with different solutions and it worked out perfectly.

    Some cons of The Old Mill:
    -There can be multiple weddings the same day and you only have a certain time to be in the chapel. Luckily we had a quick ceremony, but I did see multiple brides. They were coming into the chapel as some of our family were leaving and it did create some confusion. I don’t know if there could be a different way to set this up.
    -Add ons can be way overpriced. The charge to have wifi was unbelievable.
    -There is no tasting menu. We were told to try out the buffet (no compensation – it was around $50 each) to get an idea of how the chef cooks. Pretty much nothing of what we had on our wedding menu was made when we went to the buffet. Luckily we visited the wedding show where we actually got to try out some of the options and this actually helped us.
    -When you get the buffet, vendors plates are not discounted even though it is most likely that they will only be having one plate.
    -The venue is not really wheelchair friendly. They did accommodate us for everything, although due to some confusion between The Old Mill and my wedding coordinator, the ramp for my father to use was not placed in time for our wedding.

    Sent on 06/05/2019
  • Sara

    Sara Quintero · Married on 12/10/2018

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    A dream come true

    It was magical. The catering team was super responsive, they answered every question we had promptly and thoroughly. They food was superb, every single one of our guests enjoyed it and made comment. The venue was beautiful and the ceremony was unforgettable. There were tears all around. They were also very accommodating to our requests which was such a stress reliever. Thank you!

    Sent on 15/10/2018

    Old Mill Toronto's reply:

    Thank you for taking the time to share your comments, we truly appreciate your wonderful feedback. An unforgettable ceremony, a beautiful venue and superb food are all wonderful compliments to our staff, thank you.

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