Old Mill Toronto

133 reviews | Toronto (Ontario)
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Reviews for Old Mill Toronto

4.7 out of 5.0
  • Quality of service 4.7
  • Professionalism 4.8
  • Flexibility 4.6
  • Value 4.7
  • Response time 4.7

Awards

133

60 User photos

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  • A

    Aisling D. · Married on 19/09/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing - would recommend to everybody

    Everything was wonderful from start to finish. All staff were very responsive and friendly during the whole process, and especially with changing dates due to Covid.

    The day went flawlessly from the food to
    the room we chose.

    I would 100% recommend this venue.

    Sent on 23/09/2020
  • J

    Jillian D. · Married on 18/07/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    07/18/2020 wedding

    We had our COVID-19 pandemic wedding at the Old Mill and it was everything we could have asked for. We had planned to get married at the Old Mill before the pandemic started and never gave up hope that it would still happen. The whole team we worked with at the Old Mill was fantastic throughout the whole process making sure our day was perfect. The day of, Uros especially made us feel safe and ensured the ceremony went smoothly. For having a wedding ceremony during a global pandemic, we could not have asked for a more beautiful setting or a more helpful staff to celebrate our day with.

    Sent on 23/07/2020
  • Kailey

    Kailey S. · Married on 26/10/2019

    4.4
    • Quality of service:
      4.0
    • Responsiveness:
      4.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    What a space!

    What a perfect space! We had started our venue shopping online, and booked 3 to look at, but cancelled the other appointments as soon as we saw the Old Mill. We knew wanted a more vintage vibe, and a chapel that could fit our wedding size (approx. 130) that would have a beautiful surrounding in late October. Having attended other events in the OM restaurant, I knew the food was consistently good, and it didn’t disappoint. While we did, unfortunately, get assigned 3 different event contacts, we are so happy that we ended up with Rebecca. She was so pleasant to work with and went above and beyond accommodating our requests. Overall, the entire premises is beautiful, and for this reason, we found that only minimal décor was required – simply to personalize the space. Each person on the staff of the venue and the hotel is so very accommodating. As expected, the food at the reception was delicious and was served so professionally with class. We were so grateful that the serving staff had kept aside a plate of hors d'oeuvres for the head table! All guests raved about the space and the food. We also hosted a brunch the next morning which, again, was fantastic. We were, however, somewhat frustrated that the OM venue operates separately from the OM hotel & restaurant, which made for additional logistics to manage at a number of points throughout the process. It would be nice if this could be smoothed out further between the two operators. It would also be nice if the hotel had tracked which of the guests staying over were for our wedding (why else ask for our contract number?) – indeed, some of our guests missed out on wedding discounts for this reason. Despite these things, we would highly recommend this venue!

    Sent on 06/11/2019
  • Alana

    Alana K. · Married on 26/10/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Exceptional

    Barb went above and beyond to accommodate all of our requests. She would ask us questions I didn't even know I needed to consider.
    Everyth was flawless, the event ran so smoothly. All staff were amazing.

    Sent on 24/11/2019
  • Jocelyn

    Jocelyn · Married on 18/10/2019

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everything Was Perfect!

    We had a Friday wedding ceremony and reception in all three of the Brûlée rooms and our day was simply amazing! From our very first meeting to our last, the entire team was a pleasure to work with. Rebecca was phenomenal: her attention to detail and her quick responses were very much appreciated. The food was fantastic (everyone was raving about it!), the venue is stunning (perfect for our 20s glam theme), and we couldn’t have asked for a better day!

    Sent on 08/12/2019
  • Shari

    Shari · Married on 05/10/2019

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Bridal Brunch in the Terrace Room

    My family hosted a bridal shower for me in the Terrace Room at the Old Mill for their buffet brunch. The entire process was seamless and my shower was beautiful! I am so glad we went with The Old Mill. It was gorgeous!

    The manager and staff were accommodating and flexible. They cleared dishes quickly and were always around to top off coffee/tea/drinks.

    The guests were all very happy and commented about the great service and beautiful scenery. There was a large selection of food at the buffet and staff were happy to make dietary accommodations for those who required them.

    The Old Mill met and exceeded expectations and I would highly recommend it!

    Sent on 25/07/2019
  • S

    Sarah D. · Married on 14/09/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    What a Beautiful Venue

    We couldn’t have asked for a prettier venue for our September wedding! The pictures are so beautiful. The planning process was a breeze and so easy to deal with (I was essentially a stress free bride!). The chapel was so pretty. We kept our decorations to a minimum because we didn’t want to take away from the heritage of the old mill. The food was so good and the chef was very accommodating to a few special requests we had as well as the staff were very attentive to our guests who had allergies or certain dietary restrictions. The cheesecake is absolutely amazing!!

    Sent on 29/10/2019
  • V

    Vivian M. · Married on 31/08/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Beautiful Venue

    My husband and I just got married last week at the Old Mill! We received so many compliments from our guest on how beautiful the venue is and also on the good food. Special thanks to Rebecca, our catering executive on guiding us through the planning of the ceremony, and the reception. She was very attentive and professional. Even on the day of the wedding all the staff were very helpful in making this special day run smoothly. I would definitely recommend this place to anyone planning to get married.

    Sent on 09/09/2019
  • M

    Monica R. · Married on 24/08/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Incredible Venue

    My husband and I got married on August 24th at the garden in the Old Mill, and had our reception in Guild Hall. The Old Mill made our wedding day easy. The amount of things they do for you on the day of, and leading up to it, are above and beyond other venues. They provide so many things that are normally ordered or purchased externally. Our catering contact, Rebecca Middleton, was outstanding. She was accessible, available, and very accommodating. The venue assigned us a day-of Captain who made sure everything ran smoothly, and perfectly. So many brides, myself included, expect one or two hiccups, and I can truly say that I didn't have a single one. It was the best decision to get married at The Old Mill, and if you're thinking about it, I highly recommend!

    Sent on 13/09/2019
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