Patricia Loprieno, Married on 23/06/2018

Exceeded all expectations

Giovanni and I celebrated our wedding at OCC on June 23,2018 and everything was just outstanding. Lisa was our coordinator and was always attentive and very helpful. The service for the night of was unbelievable. They catered to our every need an request!

Would recommend to everyone!

Love the Loprienos

Lisa Da Costa, Married on 20/05/2018

Disappointing

If we were reviewing this vendor on food and service staff, the rating would be 4 stars! What gives this venue a 2 star rating is the sales and management departments. The chef, kitchen and banquet staff are the only ones that deserve the praise for attempting to salvage what their sales team made completely stressful. The sales staff is incredibly misleading and no where near professional. Once the papers are signed and all monies received in advance, game over!!! We booked this venue because we heard the food was good (which it was) and wanted an OUTDOOR ceremony space. THE DAY BEFORE our wedding we received an EMAIL, not even a phone call, saying they are putting up a tent!!!! Can't stand tents and thats why we didn't book at another venue because we wanted an open air ceremony! We were promised, when signing the agreement, that if it rained it would be held inside (which we were ok with), and when we purchased the ceremony package it was not made clear that we would have to share the ceremony space either! When we found out we had to share (again months after signing), we made it very clear that we didn't want anyone walking through our reception area, which were told they would not be. Only to find out on the day ALL weddings walked through our room and other photographers were walking through taking promotional shots and video!!!!! Our coordinator expressed our not wanting the tent, and it wasn't evening raining on our day and wanted it taken down. They were told by the sales manager "It is was it is and that I would just have to deal with it!" (This was overheard by multiple vendors we paid to be there and set up the room!) When I found out about the tent the day before and when we requested a phone call, we didn't get one. Just an email response then an out of office message. What bothered me was that the email stated that all the other brides were grateful and happy to have the tent, only to find out that the other brides were not and had also requested for the tent to be taken down! They also tried to communicate with the venue and received the same response followed by an out of office message. Unfortunate as I feel that no deserves to be treated this way. What saves this venue is their Chef (AMAZING!!!), Service Staff. (fabulous!), and Bartenders (Adrian and team thank you for the stellar dance moves :) They truly saved the day and are the ones who deserve ALL the credit! In addition, we had an issue with the music starting during speeches (horrible) when we were assured that when the hall had more than one wedding the same evening they line up the time lines the best they can so the music starts at the same time! Again, misleading as the music in the other wedding started almost an hour and a half before 9pm!! Lastly, we also had an issue with our late night table running out of food! They only served 1 dish of fries for 170 people then told our coordinator the kitchen was closed when he requested more be made! Only to find out they actually ran out of fries and the poor banquet manager (Mammood who was lovely!) worked with our coordinator and borrowed fries from the hotel next door to get it done! As the senior staff were trying to pass off that the chef went home.
Situations happen, which I can appreciate, but honesty, transparency, courtesy and respect for clients (not to mention everyone) will always be the better solution instead of the comments myself, my husband and coordinator were told. If we didn't pay for a coordinator the situations above would have single handedly ruined our day! There is always stress but unnecessary stress that is completely unavoidable and caused by a vendor in this way is completely unacceptable. I sincerely hope no other couples go through this experience.

Damian Intranuovo, Married on 22/04/2017

Outstanding food. Great service. Headtable service was outstanding. Bartenders are in great moods, quick to service and fun to talk to. Staff all understand the importance of the day and detail oriented. Antipasta bar to start is amazing. Great location between 2 hotels (same parking lot) which is perfect for guests looking to have a good time and not drive afterwards.

Kayleigh Kofler, Married on 13/10/2018

OCC Venue Review

We truly had a great experience planning our big day with Oakville Conference and Banquet centre. They took care of everything, and were very accommodating to us. They also had great attention to detail that just added to our day. Lisa Andrews our sales rep was incredible, and never failed to answer my questions in an extremely timely manor. We can't speak highly enough of the food and service we received. We really would recommend them to anyone planning a big event. Especially a wedding. All our guests spoke highly of our wedding! We also had an amazing banquet manager on the night of that went way above and beyond for us, and our immediate family.

Linda Green, Married on 13/10/2018

First Class Service

My daughter recently got married at The Oakville Conference Centre in October. My daughter and her fiancé (at the time) lived out of provience, I was lucky enough to help plan the wedding. I had the pleasure working with Lisa Andrews. She was the person who provided my daughter and I with a tour last summer and I worked directly with her up until the big day! Lisa answered all my (many) questions along the way, she was so quick to respond to my emails with detailed answers. To be honest, I did not have to plan much! She made the planning process so easy!

On the day of the wedding, she was the first person we saw when we arrived at the venue. She always checked in to ensure we were on schedule and everything was running smoothly.

The banquet team was AMAZING! I felt like a queen and it wasn’t even my wedding! Our main contact on the day of was Mahmoud, he was phenomenal. Extremely attentive and took care of all my guests. We had antipasto platters and champagne waiting in the bridal suite. Such a great touch because we were starving!

The FOOD was amazing! Everything from the huge antipasto station to late night was flawless!!!!!

My guests are still raving about the service, food and venue!

I would highly recommend The Oakville Conference Centre for anyone who is looking for a wedding or upcoming event.