Reviews for Mississauga Grand

Mississauga Grand

Mississauga, Ontario

4.8 out of 5 rating, 135 reviews

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Reviews

4.8 out of 5 rating

4.8 out of 5 rating

135 reviews

97% recommend it

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Quality of service
4.8 out of 5 rating
Response time
4.8 out of 5 rating
Professionalism
4.9 out of 5 rating
Value
4.8 out of 5 rating
Flexibility
4.8 out of 5 rating

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Awards

135

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Maryan F. Sent on 19/05/2022

5 out of 5 rating
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MG is fantastic!

Sabrina and her amazing team made our wedding FLAWLESS.
First of all, the MG provides the most value for your money. The chairs are already beautiful, and they don't force you to rent covers. The food packages were by far the most cost efficient, and - this is important - the food doesn't taste like "banquet hall food".
No rubbery chicken; beef that is cooked exactly to specification, and an Italian menu that doesn't just rely on boring old items like red and white pasta, and melon wrapped in a sad piece of prosciutto. The menu is inspired, contemporary, and delicious. The wait staff is professional, helpful, and unlike so many staff members I've seen at other halls, actually looked like they enjoyed their jobs.
I was a nervous bride with a lot of questions in a lot of emails, and Sabrina responded patiently, in a timely manner, and was entirely reassuring at all times. on the day of the wedding, she went above and beyond, stepping in as a runner when needed, helping our special needs kids, and generally being in the right place at the right time, always.
I can't recommend the Mississauga Grand enough.

Sabrina and her amazing team made our wedding FLAWLESS.
First of all, the MG provides the most value for your money. The chairs are already beautiful, and they don't force you to rent covers. The food packages were by far the most cost efficient, and - this is important - the food doesn't taste like "banquet hall food".
No rubbery chicken; beef that is cooked exactly to specification, and an Italian menu that doesn't just rely on boring old items like red and white pasta, and melon wrapped in a sad piece of prosciutto. The menu is inspired, contemporary, and delicious. The wait staff is professional, helpful, and unlike so many staff members I've seen at other halls, actually looked like they enjoyed their jobs.
I was a nervous bride with a lot of questions in a lot of emails, and Sabrina responded patiently, in a timely manner, and was entirely reassuring at all times. on the day of the wedding, she went above and beyond, stepping in as a runner when needed, helping our special needs kids, and generally being in the right place at the right time, always.
I can't recommend the Mississauga Grand enough.
- +7 Photos
Mississauga Grand's reply:

Maryan & Stephen,

Thank you so much for your heartfelt words of love. We were so glad that we were able to host your family again after your sisters wedding 16 years ago! Being a part of the family is truly the most important part to us. We will be sure to share your accolades with the entire team, and look forward to the next event with your families!

All the best on your next Chapter!

The MG Team
Jasna G. Sent on 17/12/2015

5 out of 5 rating
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Sam and Irene, and their entire staff were a pleasure to work with. They worked around our busy schedules and were a huge help with everything.
Sam and his Chef created an incredible menu for us. It was fantastic and our guests totally loved it! Everyone is still talking about how amazing our wedding was!
They completely exceeded our expectations and made our day just perfect.
A special thank you from the bottom of our hearts to Sam and Irene for everything you did for us. You guys went above and beyond and you are truly amazing. We couldn't have asked for better! Thank you, once again! :)))

Sam and Irene, and their entire staff were a pleasure to work with. They worked around our busy schedules and were a huge help with everything.
Sam and his Chef created an incredible menu for us. It was fantastic and our guests totally loved it! Everyone is still talking about how amazing our wedding was!
They completely exceeded our expectations and made our day just perfect.
A special thank you from the bottom of our hearts to Sam and Irene for everything you did for us. You guys went above and beyond and you are truly amazing. We couldn't have asked for better! Thank you, once again! :)))
Mia M. Sent on 12/03/2024

1 out of 5 rating
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They don't pay their cleaners

We sent them tons of email to remind them to pay us for the cleaning services we provided but they never responded and did not even apologize for not paying us.

We sent them tons of email to remind them to pay us for the cleaning services we provided but they never responded and did not even apologize for not paying us.

Veronica H. Sent on 22/03/2024

5 out of 5 rating
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Amazing experience! 100% recomend

We had a great service by the staff. Was affordable considering what we got in service and food. What I would change is that the late snack to be in the room and not in hallway.

We had a great service by the staff. Was affordable considering what we got in service and food. What I would change is that the late snack to be in the room and not in hallway.
Donald Sent on 09/09/2023

1 out of 5 rating
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Horrible service

Very rude and unprofessional. Quality of food was not what was asked for Also very unorganized

Very rude and unprofessional. Quality of food was not what was asked for Also very unorganized
Reard M. Sent on 09/09/2023

1 out of 5 rating
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Unprofessional and Unapologetic

Terrible experience from start to finish in terms of communication from management to staff. They will promise you things and will not follow through with them or find a way to cheap out on your requested services. A lot of miscommunication over emails and phone calls. Unorganized and they do not cater to cultural traditions. Staff will give you the run around when you are trying to get in contact with the owner/operator “Sam”. if there are any issues after the wedding, they will not care once they’ve received their money. Case in point, our wedding cake was never given to us, instead they serving staff gave us three random cakes and lied to the owner stating we did not want our actual wedding cake to cover up their mistake. They messed up our table structure the day of and did not care to do anything about that as well. Owner was nonchalant insisting we are looking for something. Do not waste your time, there are far better venues, the only good thing about this place is the atrium for indoor cermonies. Which was the ONLY deciding factor here.

Terrible experience from start to finish in terms of communication from management to staff. They will promise you things and will not follow through with them or find a way to cheap out on your requested services. A lot of miscommunication over emails and phone calls. Unorganized and they do not cater to cultural traditions. Staff will give you the run around when you are trying to get in contact with the owner/operator “Sam”. if there are any issues after the wedding, they will not care once they’ve received their money. Case in point, our wedding cake was never given to us, instead they serving staff gave us three random cakes and lied to the owner stating we did not want our actual wedding cake to cover up their mistake. They messed up our table structure the day of and did not care to do anything about that as well. Owner was nonchalant insisting we are looking for something. Do not waste your time, there are far better venues, the only good thing about this place is the atrium for indoor cermonies. Which was the ONLY deciding factor here.
Kayla S. Sent on 09/09/2023

1 out of 5 rating
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Horrible experience

Our experience at Mississauga Grand for our wedding was incredibly disappointing and stressful. From the very beginning, we encountered false information and a lack of coordination among their staff. Dealing with over five different people throughout the planning process was frustrating and led to numerous miscommunications.

The venue's failure to cater to our ethnic culture was evident, and discussions with the owner (Sam) did little to address our concerns. The staff seemed more interested in doing the bare minimum to secure their final payment rather than ensuring our satisfaction.

On our wedding day, the issues continued. The sound system was inadequate, and despite requests, the staff refused to adjust the volume, leading to a less-than-ideal experience for our guests and our DJ. The air conditioning was also malfunctioning on a hot day with over 180 guests, making the event uncomfortable.

One of the most significant disappointments was the mishandling of our seating chart, with immediate family members placed at the back of the hall. Even when brought to the owner's attention, he responded with indifference and accused us of seeking something in return rather than acknowledging their mistakes.

Furthermore, the mishap with our wedding cake and the subsequent blame-shifting only added to our frustration. The lack of professionalism and accountability displayed by the staff and owner was unacceptable.

In summary, our wedding day, which should have been perfect, was marred by the incompetence and unprofessionalism of Mississauga Grand. We strongly advise against choosing this venue based on our experience. Communication and customer service are essential, and sadly, this venue fell short in every aspect. We hope no one else has to endure the stress and disappointment we experienced here.

Our experience at Mississauga Grand for our wedding was incredibly disappointing and stressful. From the very beginning, we encountered false information and a lack of coordination among their staff. Dealing with over five different people throughout the planning process was frustrating and led to numerous miscommunications.

The venue's failure to cater to our ethnic culture was evident, and discussions with the owner (Sam) did little to address our concerns. The staff seemed more interested in doing the bare minimum to secure their final payment rather than ensuring our satisfaction.

On our wedding day, the issues continued. The sound system was inadequate, and despite requests, the staff refused to adjust the volume, leading to a less-than-ideal experience for our guests and our DJ. The air conditioning was also malfunctioning on a hot day with over 180 guests, making the event uncomfortable.

One of the most significant disappointments was the mishandling of our seating chart, with immediate family members placed at the back of the hall. Even when brought to the owner's attention, he responded with indifference and accused us of seeking something in return rather than acknowledging their mistakes.

Furthermore, the mishap with our wedding cake and the subsequent blame-shifting only added to our frustration. The lack of professionalism and accountability displayed by the staff and owner was unacceptable.

In summary, our wedding day, which should have been perfect, was marred by the incompetence and unprofessionalism of Mississauga Grand. We strongly advise against choosing this venue based on our experience. Communication and customer service are essential, and sadly, this venue fell short in every aspect. We hope no one else has to endure the stress and disappointment we experienced here.
Cathy Sent on 04/11/2023

5 out of 5 rating
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Beautiful Venue

We chose the Mississauaga Grand for our wedding 2 weeks ago. Our coordinator was Nicole. She was awesome, Professional and always available for any questions we had. The staff was kind and always willing to help in any way possible. The food was incredible and the presentation was above expectation. Could not have picked a better place to hold our venue. Super friendly atmosphere and Such an amazing overall experience.

We chose the Mississauaga Grand for our wedding 2 weeks ago. Our coordinator was Nicole. She was awesome, Professional and always available for any questions we had. The staff was kind and always willing to help in any way possible. The food was incredible and the presentation was above expectation. Could not have picked a better place to hold our venue. Super friendly atmosphere and Such an amazing overall experience.
Tricia P. Sent on 08/11/2021

5 out of 5 rating
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Amazing and wonderful

We can’t say enough about Sabrina and the Mississauga grand! Are wedding ceremony was everything we could have imagined anc more! Thank you for all you do for everyone and do we look forward to working with you in 2022

We can’t say enough about Sabrina and the Mississauga grand! Are wedding ceremony was everything we could have imagined anc more! Thank you for all you do for everyone and do we look forward to working with you in 2022
Anita I. Sent on 27/09/2022

5 out of 5 rating
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Elegant venue and lots of great food!

My husband and I had our wedding reception here on Sept 24, 2022. We were very impressed by the quantity and quality of food and the friendliness of the staff. The venue looks beautiful and the prices were very reasonable for all that is included. Sabrina was very helpful through the whole planning process. Our guests loved the late night poutine station!

My husband and I had our wedding reception here on Sept 24, 2022. We were very impressed by the quantity and quality of food and the friendliness of the staff. The venue looks beautiful and the prices were very reasonable for all that is included. Sabrina was very helpful through the whole planning process. Our guests loved the late night poutine station!