Château Le Parc

We had such a bad experience dealing with Chateau Le Parc.
I was trying to book this place for my wedding before the pandemic. Super unresponsive and non-cooperative system. We are forced to cancel our wedding due to the pandemic situation. Chateau Le Parc, pushing us to postpone the event or have the wedding when nobody was aware if it is possible to have a wedding during a pandemic. Not considering that for a wedding we need to invite guests in advance and prepare for a wedding when we are not sure even we can have the event. Kept our deposit for 3 years and no answer. DISAPPOINTING. DO NOT RECOMMEND.

Our experience with Chateau Le Parc has been devastating and disappointing. The pandemic has not been an easy time for anyone, and like many families, we struggled to get through these challenging times as my partner's parents tested positive with COVID 19, the Delta variant. Many weddings have been postponed last year due to the pandemic. Just like many others, we were forced (not out of choice) to cancel our venue since the majority of our family members back in Iran are unable to attend our wedding here due to the critical condition in Iran, while most guests here are expressing not feeling comfortable to attend our December 2021 indoor wedding. What choice do we have in this situation? Of course, NOT MUCH except to reach out and ask our sales coordinator at Chateau Le Parc four months and one week in advance to cancel our venue. The staff did not show compassion and humanity considering the out-of-control situation. Of course, we expressed not having a choice and every detail mentioned here, but there was no sense of empathy in return. We were told we would lose our entire deposit and have to pay extra since our contract in verbatim will be followed and no consideration for anything else. Needless to say, even last year, when they could not accommodate us, they wanted us to spend our 100 people venue on 50 people instead! When asked to be treated fairly, and that we want to be fair and treated fairly, and how we are grieving, missing our family members, and missing out on our wedding, there was NO RESPONSE to our emails since a week ago. Long story short, DO NOT BOOK YOUR VENUE here as the staff here lack, flexibility and compassion beyond this review can encompass! One of my closest friends wanted to book this venue, and I prevented her from doing so. I do not want anyone else to experience what we went through! It has been a week, and we still have not heard back from them, feeling so confused about where we stand in this out of the choice situation.

We had our wedding in September and we couldn't ask for a better venue!! Everything was on point - venue was grand, food was amazing, hall was clean, staff and bartenders were friendly, and Marianne was very helpful whenever we had questions and flexible even with our last min requests. Our family and friends are still raving about how great of a venue CLP was! Thank you very much for your hospitality - highly recommended!!

It was a phenomenal wedding we had for my daughter’s wedding , everything was beyond expectations, food , alcohol and the amazing ambiance in total , all guests were impressed by the quality of cocktail hour , food and the midnight table , the alcoholic beverages were excellent quality , the service of the staff was super excellent , I would like to thank the management and all the staff for an excellent performance and a job well done

I want to highlight that your statements in responding to my friends’ wedding are false and one-sided. My friends are not angry, you actually DID NOT respond to their email and still have not done so which is the reason they left this review here! You took the time to write this once sided response here since it is public but still continue to ignore their email which demonstrates your lack of compassion.

This venue is denifely NOT RECOMENDED since I have seen my close friends going through a difficult time while their family members are going through dealing with COVID 19, and this venue’s lack of care for their situation is unbelieve! I was one of the bridesmaids of this wedding to be, and I have been involved as part of this process throughout this time. The sales representative is actually is not responding to their email even though they have even sent gentle reminders for a response yet answering them here in public to just look compassionate, and that’s not genuine! Their approach is one-sided since my friends are not choosing to cancel their wedding, they are actually UNABLE to have it since the majority of their guests from the back home will not attend due to the pandemic outbreak and situation in Iran right now. Is it expected to run their wedding without their guests? You’ve claimed that your venue was going bankrupt yet during the pandemic you have received fundings and your business still going on. You need to also be fair to your clients and NOT claim a lie saying they WANT to cancel, instead acknowledge that they do not have a choice, therefore, come up with a fair deal rather than taking their entire deposit and claiming for more, THIS IS A TOTAL SCAM, literally just taking other people’s money because your business has struggled during the pandemic? Do you not think we all have struggled financially during this pandemic? My best friend is deeply upset about missing her own wedding, and this financial loss on top of it is unacceptable and unnecessary since they have informed the venue over 4 months in advance, so the venue can get booked for other events!

What you are doing will be public news; I will reach out to news platforms and tell them the whole story to publish to support my friends by highlighting this unfair treatment. I will also make sure none of our friends and the people that we know ever book a venue with Chateau Le Parc as I heard from few other people as well that this venue has given them an extremely hard time about changing or cancelling their venues during the pandemic.

It's time for us to fully communicate our disappointment in Chateau Le Parc. Our wedding had been booked here for almost 2 years prior to our wedding date in 2020. Of course, we all know how 2020 went with COVID and restrictions. In our attempt to continue working with Chateau Le Parc for our wedding during COVID (as we were not able to postpone to a later date, nor do we believe that option aligned with the Consumer Protection Act), it was absolutely disappointing and, quite frankly, disgusting. To insist that we should spend the same amount of money on a 50 person wedding as we would have on a 250 person wedding was ridiculous. We attempted to find a middle ground with them, trying to find creative ways to give them some revenue (as they insisted they were financially bleeding) and still have a more intimate wedding following Covid restrictions. But they gave zero flexibility or support. Catering? No. Change location in hall to the outdoor courtyard or the restaurant? No. Reduce service? No. Change menu? No. They made it very clear that they would rather keep our deposit with no service provided than amend the scope of work at all to work for both parties.

They left us no choice but to cancel our dream wedding location. And the cherry on top? The threat of enforcing damages to cancel IN ADDITION to the deposit they refused to return, even partially. The piece de resistance? The refusal to use even a portion of our paid deposit towards catering.

Eventually, after months of back and forth, Chateau Le Parc did drop the damages, as well offered for us to rebook a smaller event with them on the same date at a reduced cost. However, our deposit would not be transferred in full to our new event.. Thanks but no thanks. Never again would we sign that contract nor work with a banquet hall. There are many other options available for consumers that are more flexible and pleasant to work with.

BEWARE of booking at Chateau Le Parc (or any banquet hall in the area!) with their one-sided, self-serving contracts, especially while the uncertainty of COVID is around. It’s time for the City of Vaughan to make some changes to protect the consumer.

Chateau le parc were amazing in helping us achieve our dream wedding!

My fiancé and I got married at Chateau Le Parc on April 20, 2019. The whole staff were amazing in making sure our day went perfectly! We got so many compliments from our guests and our other vendors on how amazing the service and food were!

I am a wedding planner and one of my clients recently had their wedding at CLP. My client was booked before the pandemic, so when covid happened we needed to reschedule and CLP was accommodating and offered different options.
The wedding was two weeks ago and turned out beautifully, my clients were very happy. Marianne was a pleasure to work with and was very helpful answering a lot of last minute requests. The wedding went incredibly well on the day, food was great, thank you so much CLP Team!

Amazing venue!!! Super professional and reliable at all that they do. They really went above and beyond our expectations throughout the whole process. Thank you for listening to us and making us feel like we were being well taken care of throughout it all. The outdoor gazebo is a must!!! The cocktail reception and late night stations were done to perfection and was beyond what I could have even imaged. Thank you!!! Sylvia and Michael