Château Le Parc

11 reviews | Vaughan (Ontario)
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Reviews for Château Le Parc

4.7 out of 5.0
  • Quality of service 4.6
  • Professionalism 4.6
  • Flexibility 4.6
  • Value 4.7
  • Response time 4.7

Awards

11

9 User photos

Order by:
  • Disappointed

    Disappointed Consumer · Married on 21/12/2020

    1.4
    • Quality of service:
      1.0
    • Responsiveness:
      2.0
    • Value:
      2.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    Disappointing Experience

    It's time for us to fully communicate our disappointment in Chateau Le Parc. Our wedding had been booked here for almost 2 years prior to our wedding date in 2020. Of course, we all know how 2020 went with COVID and restrictions. In our attempt to continue working with Chateau Le Parc for our wedding during COVID (as we were not able to postpone to a later date, nor do we believe that option aligned with the Consumer Protection Act), it was absolutely disappointing and, quite frankly, disgusting. To insist that we should spend the same amount of money on a 50 person wedding as we would have on a 250 person wedding was ridiculous. We attempted to find a middle ground with them, trying to find creative ways to give them some revenue (as they insisted they were financially bleeding) and still have a more intimate wedding following Covid restrictions. But they gave zero flexibility or support. Catering? No. Change location in hall to the outdoor courtyard or the restaurant? No. Reduce service? No. Change menu? No. They made it very clear that they would rather keep our deposit with no service provided than amend the scope of work at all to work for both parties.

    They left us no choice but to cancel our dream wedding location. And the cherry on top? The threat of enforcing damages to cancel IN ADDITION to the deposit they refused to return, even partially. The piece de resistance? The refusal to use even a portion of our paid deposit towards catering.

    Eventually, after months of back and forth, Chateau Le Parc did drop the damages, as well offered for us to rebook a smaller event with them on the same date at a reduced cost. However, our deposit would not be transferred in full to our new event.. Thanks but no thanks. Never again would we sign that contract nor work with a banquet hall. There are many other options available for consumers that are more flexible and pleasant to work with.

    BEWARE of booking at Chateau Le Parc (or any banquet hall in the area!) with their one-sided, self-serving contracts, especially while the uncertainty of COVID is around. It’s time for the City of Vaughan to make some changes to protect the consumer.

    Sent on 21/12/2020
  • Raakhee

    Raakhee · Married on 06/10/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Extremely helpful and amazing

    Chateau le parc were amazing in helping us achieve our dream wedding!

    Sent on 21/02/2020

    Château Le Parc's reply:

    It was our pleasure working with you. We wish you all the best in the future and would love to see some of your photos.
  • Sigrid

    Sigrid Toh · Married on 22/09/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Highly recommended!

    We had our wedding in September and we couldn't ask for a better venue!! Everything was on point - venue was grand, food was amazing, hall was clean, staff and bartenders were friendly, and Marianne was very helpful whenever we had questions and flexible even with our last min requests. Our family and friends are still raving about how great of a venue CLP was! Thank you very much for your hospitality - highly recommended!!

    Sent on 16/10/2019

    Château Le Parc's reply:

    Thank you Sigrid it was our pleasure hosting you and your guests. All the best from the Chateau Le Parc Team
  • Amanda

    Amanda Russo · Married on 20/04/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing - would recommend to anyone!

    My fiancé and I got married at Chateau Le Parc on April 20, 2019. The whole staff were amazing in making sure our day went perfectly! We got so many compliments from our guests and our other vendors on how amazing the service and food were!

    Sent on 03/06/2019

    Château Le Parc's reply:

    Thank you Amanda for your kind words. It was a pleasure working with you and Michael. We are so happy to hear that you had a great night and that your guest enjoyed themselves. We wish you all the best . Congratulations from all of us at Chateau Le Parc
  • A

    Ana Vujinovic · Married on 10/11/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing experience!

    We can't thank the management and staff at Chateau le Parc enough for their hospitality and professionalism. The venue is absolutely stunning! The food and service was exceptional. We had the best time!

    Sent on 28/11/2018
  • Mervat

    Mervat Abdelmalek · Married on 09/09/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Extraordinary venue

    It was a phenomenal wedding we had for my daughter’s wedding , everything was beyond expectations, food , alcohol and the amazing ambiance in total , all guests were impressed by the quality of cocktail hour , food and the midnight table , the alcoholic beverages were excellent quality , the service of the staff was super excellent , I would like to thank the management and all the staff for an excellent performance and a job well done

    Sent on 04/10/2018
  • E

    Elnaz Borandeh · Married on 02/09/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    every little girls dream come true!

    We just got married at Chateau Le Parc on September 2, 2018 and we were completely blown away. From the moment we heard about Stephanie’s (LaViola) vision we knew we had to have our wedding here! The venue is absolutely beautiful, even the washrooms are glamorous! OH, ANDE THAT BRIDAL SUITE! WOW – is an understatement! The grounds are gorgeous and make for beautiful photos. The food is out of this world, our guests kept commenting how amazing the food was and how it was the best food they have had at a wedding. The staff at the Chateau were great, professional at all times and always had a massive smile on their faces! Stephanie and Marianne were fantastic and very responsive. The day of our wedding the staff, mostly the general manager (whose name I don’t remember, my apologies if you are reading this but kudos to you) made sure that everything was perfect and running smoothly. Highly highly recommend!! To the future bride and groom reading this, all your dreams will truly come true at chateau, so go ahead and book away!! :D

    Sent on 10/10/2018

    Château Le Parc's reply:

    Thank you for your kind words. It was our honor to host your wedding and we wish you all the best. I will pass this on to the rest of the team as it is a team effort.
  • J

    jessica Jachimowski · Married on 04/08/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    5 star! Amazing

    This venue was just stunning!
    The day of our wedding we had Nelly working with us, and he was incredible!! He would appear at the perfect times and was on top of it (no need for day of coordinator).

    The food was delicious. We ordered gnocchi and a red pasta, chicken and chateau briand, and finally Tiramisu for dessert.
    Highly recommend poutine and pizza for late night. We also got fruit and served it with our wedding cake - more than enough food for just under 200 guests! People still keep talking about the food ...and the appetizers during cocktail hour were apparently amazing!!

    Bar service was great -we had 1 unexperienced server that couldn't keep up but a 3rd person was brought in without us even asking.

    The venue is a bit more pricey but it's so beautiful you really don't need much decor (savings).

    The other thing to know is that they work with bb blanc for audio, lighting etc so there is an additional cost that you need to pay ( which is a bit much) especially because we wanted an outside dj and had to pay a fee. But the positive is that they work together always so the experience is seamless. Plus many venues are doing this now.

    Highly highly recommend this venue! It was perfect :)

    Sent on 03/10/2018

    Château Le Parc's reply:

    Thank you Jessica,
    We are very please that you had a great experiences at our venue. Thank you for your kind words, I will pass it on to the rest on the team.
  • L

    Lauren Leon · Married on 03/02/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing wedding venue!

    We had a fantastic experience with our wedding at Chateau Le Parc: the food was amazing, venue was beautiful, and service was excellent. Every course was delicious and we heard many compliments from guests saying it was the best wedding food they’ve ever had. The venue itself is new and has many nice design details. We had our pictures done at the venue and they turned out great. Details such as table settings are also very nice. In planning for the event we worked with both Stephanie’s and they were always very helpful and responsive. On the wedding day our coordinator and security did a stellar job and were very friendly and helpful throughout the evening. The lighting options in the venue (provided through third party bbBlanc) were also great and added a nice touch to the décor. We were so happy with how everything turned out and would definitely recommend this venue!

    Sent on 12/03/2018

    Château Le Parc's reply:

    Thank you Lauren, we are so happy to have been apart of your wedding day. We wish you both all the best.
  • Sylvia

    Sylvia Santos · Married on 16/09/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing venue!!! Super professional and reliable at all that they do. They really went above and beyond our expectations throughout the whole process. Thank you for listening to us and making us feel like we were being well taken care of throughout it all. The outdoor gazebo is a must!!! The cocktail reception and late night stations were done to perfection and was beyond what I could have even imaged. Thank you!!! Sylvia and Michael

    Sent on 17/10/2017

    Château Le Parc's reply:

    It was a great event and we were honored to be apart of it. Congratulations again on your marriage. All the best and we look forward to working with again
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