Bellagio Boutique Event Venue

Planning a wedding through COVID was not easy but working with Bellagio made it as easy as can be. Our wedding was planned for July 2020 but had to be postponed due to guest numbers. Getting ahold of Bellagio was hard at times, but when it came down to it, they were very easy to deal with. We had postponed our wedding twice and they made that as seamless as possible on their end. The outcome of our wedding was everything we had hoped for and went off without a hitch due to Nick and Stefany's professional. We would recommend Bellagio for anyone's upcoming events and hopefully will work with them again soon!

AMAZING! From the moment we walked into the hall we knew this is where we wanted to get married! Nick gave us the tour and from then the rest was history. We were able to see the hall multiple times before the wedding and they always accommodated our work schedules. We met with Geraldine who went over the final package multiple times and always answered all our questions in a timely matter. All the staff at Bellagio were amazing and we were beyond taken care of the day of our wedding. They even sent us off with sandwiches and snacks.
I cant wait to work with them for other events!

We had our wedding at Bellagio on June 18th, 2018 at Sala Bellagio. The venue looks classic and very elegant which we loved! We picked this venue as the staff in Bellagio were professional and easy to talk to. They really care about their clients and they really delivered. Our grand entrance is at their cascading stair and it was really a GRAND entrance! We had a memorable and fun wedding. The food was great! We opt for the late night snack which is the chicken and waffles (sadly us newlyweds didn’t get to try it) and our guests loved it!!! Service was awesome as the staff were very professional even at the bar as we had an open bar and it was busy!. We also hired their inhouse DJ and MC, sounds and lighting included from S4 and they’re amazing! I highly recommend Bellagio for weddings!

The only negative comment I would add is that they should have the chiavir chairs included in their pricing as it is standard for other venues. Nevertheless, we still used their standard chair which matched the ambience and venue so I’m not even complaining about it.
Also, I was just expecting that they would also open the bar at the mezzanine as it got crowded in the beginning when the curtains were still closed.
Other than that, everything else was amazing!

Absolutely amazing team! We just had our wedding on Saturday (January 14, 2017) and it was perfection! Raina and Alana were so incredible during the entire process and they went above and beyond for everything. Raina took the time to meeting with us and our parents, not just once but twice before we made the final decision; and we could not have been happier. Raina always went out of her way to help us through any issues (not that there were many!) and you could tell she was truely invested. Not only was she amazing before the wedding but she stayed until after dinner that night to make sure everything was going smoothly; she made sure we had water and food while greeting our guests, and even took it upon herself to grab us cutlery, she did not miss a beat. The following day when we went to pick up the odds and ends from the night Raina went out of her way to say goodbye to my family and I! She is absolutely incredible and so sweet. Alana is equally incredible and made sure that I got everything I wanted or needed to make that night special and unique. She kept my stress level at a happy medium, working with me every step to make it as easy as possible. These women are amazing and know how to make your Big Day special in every way possible.

I hosted my bridal shower at Bellagio yesterday, Sunday July 24th 2016. I knew of Bellagio prior to booking my event, through byPeter&Pauls. They have a great reputation and I love all of their other banquet halls. I had never attended an event here at Bellagio and was nervous. I had only looked into Bellagio because my guest count would only be around 40-50 people and it was VERY difficult to find a space that could accommodate such a small number. For my initial appointment I met with Raina, and I instantly knew Bellagio would be the perfect fit for my shower. Raina was amazing and so accommodating. I had some very particular ideas for my shower and she was more then willing to help and make those visions come to life. Raina was amazing and was always available to answer any questions I had.My shower went off without a hitch. Every single staff member was amazing! I have never had such amazing service at a hall before. Everyone was so professional and lovely. I felt so comfortable and numerous guests came to me and told me how wonderful the service was. The food was INCREDIBLE! So hot and fresh! Many guests complimented the food.I kept having to get up during the meal and everytime I left the table, my plate was removed and a fresh plate was brought to me once I returned...delightful! I was blown away by their hospitality.

I am SO glad I chose to host my shower at Bellagio. I would HIGHLY recommend Bellagio for any event, big or small. What a fabulous experience. I am one VERY satisfied client:) Thanks again to everyone at the Bellagio for making my day that much more special!!!
xoxo
Richelle Bridge

Bellagio Boutique Event Venue was the event venue of choice for my wedding this past summer. Before I even began my search for a venue, I knew this venue was the one for us based on food and service received at a wedding I attended there five years prior.

Their service, five years later, continues to be consistent and of a top quality caliber. By collaborating with me on my wedding vision, instead of trying to upsell me, the team at Bellagio helped ensure my wedding was aligned and executed per my vision, and ensured the reception ran smoothly.

Their food is beyond phenomenal. My husband is Jamaican. As you can imagine, he was skeptical of a place called "Bellagio" to make jerk chicken, especially since it's not a common food served at weddings in Toronto. Having been invited to 12 weddings the previous year, we have become jaded to standard banquet hall food. At our tasting, the Bellagio team put our minds at ease and taste buds in anticipation for next time we could taste our wedding meal. Our family members and friends raved about the jerk chicken and how surprised they were to eat a great meal which was different than the standard banquet hall food they've become accustomed to at other wedding venues.

The operations team went above and beyond the call of duty. Leading up to my event, the team was in constant communication with me keeping me informed of their progress. As with any bride, I had changes right up until the day of the wedding, including cutting an entire table and having to reshuffle the remaining guests around. The operations team ensured all changes were accurately handled. The day of, they ensured we had everything we need, that our guests were at ease, and most importantly, that they were having a great time.

Post-wedding, the Bellagio and I had a debrief as we finalized all our details. I, a self-proclaimed control freak who carried a wedding binder and notebook everywhere, knew I could place my complete trust in the Bellagio team during my entire wedding process.

After all the anticipation and excitement, to then have your special day turn into a panic. Its not something I would want for any couple.

After my experience with Bellagio, specifically the “manager” I would not recommend anyone to have an event there, nor would I even say that I actually had my wedding there. I’ve been in the industry for over 15 years and I have never experienced a person so unwilling to take responsibility for their mistakes. If your in charge of an event for the evening and things don't go according to plan, as a manager your held accountable. So acknowledge your clients feedback, accept your shortcomings and make things right with your client. But Hey, what do I know. As a client you pay for the venue and you expect to get what you paid for and at the very least, what was in your contract.

Poor service, lack of communication, zero empathy, zero problem solving skills, those were not things in the contract. But thats what we got!

I don't usually write reviews, but I feel the need to share my bad experience at Bellagio. I had my wedding ceremony and reception here in October 2022. My husband and I were very excited to use this space as it was recently renovated and very modern. We were in close contact with the Sales Manager in regards to planning and major details. A few days before the wedding, we were required to bring anything that had to be setup the day of, e.g. signs for signature drinks, menus, pictures/frames and candles for the memory table, the place cards to be placed on the plates of the guests etc. I was told all of these things would be set up before guests arrived.
As we entered the venue, we noticed NOTHING had been set up. Our welcome sign, our unplugged ceremony sign (which is critical for guests to see before being seated), our guestbook, our memory table decor and our canvas photo were not even taken out of storage. Somehow the menus and programs made it out of storage but everything that was packed with it was not. My amazing bridal party had to do the running around setting everything up for us before the ceremony started, which resulted in an extra charge from our string duo that we hired to play. Also, during all of this chaos, not once did anybody from Bellagio make their presence known to us. It was like we were just renting a community centre for their space with no manager on site which my whole family/bridal party found very odd. We were led to believe that the Sales Manager that we were in correspondence with, would have been in attendance. When one of the groomsmen tracked down someone that worked there and asked where she was, the response was like she never even existed.
We were also under the impression that there would be draping provided from the venue for the ceremony space, but after our arrival we were then very nonchalantly informed that no order was ever placed for the drapes. We were never directly told that WE had to provide the draping through our decor company. So unfortunately, the ceremony space did not have the intimate look we were going for. The place cards were absolutely nowhere to be found even though I brought all of these items in myself and personally handed them to the sales manager days before our wedding. No place cards on the tables meant that our caterer had no idea as to where people were seated and what meal they ordered. I literally had to call Bellagio, while I was sitting in Bellagio, to get Nick (the manager) to do something to help my caterer. This ended up being solved with one of the workers at Bellagio having to follow the servers around with the master list that I prepared of all guests and their meal preferences. It looked VERY unorganized.
But the one major detail that really upset me before I even walked down the aisle to marry my husband, was when I first stepped foot into the venue and went into the bridal suite, there was a frame on the vanity with a personalized letter for the couple getting married that day. But as I got closer to it to read it, I realized it was not for me and my husband, it was for the couple from the day before. I felt so disrespected and heartbroken that these people didn’t even have the decency to give us the same experience that they had given to the previous bride and groom. Not to mention the bridal suite was not tidy at all. No toilet paper, not many paper towels to dry our hands and washrooms weren’t cleaned.
When I brought up the bridal suite issues to Nick a few days after the wedding, he told us, very casually, that there was extra toilet paper in the cupboard in the washroom, as if we were supposed to restock it ourselves. Nick was not compassionate at all with our concerns when we spoke to him. He was more concerned about finding the literal “value” of the little things like the toilet paper and paper towel. You can’t put a value on added stress and frustration on an already nerve wracking day. My husband and I spoke to him for about an hour at the beginning of November. We were promised a call back in 2 days and didn’t get any type of response until I emailed over 2 weeks later. We were then told about an “overheard” conversation about sending us a $350 cheque to offset the charge we got from the string duo. After spending almost $20k at Bellagio, $350 is a definite kick in the teeth considering all of the negative occurrences on our one and only wedding day. We declined the cheque and asked for a more serious resolution sooner rather than later. That was on December 4th. We got another email on December 6th thanking us for “continued patience” and it is now January 31 and still no word from Bellagio.
I would never recommend this place to anyone and I will share my experience to any and everyone that asks.

Nick and Stefany were incredible! They helped us every step of the way planning the wedding of our dreams. They gave us great ideas to make our special day unique and did everything they could to make sure everything went right and that us and our guests had an amazing night! Would definitely recommend Bellagio for your event as it’s beautiful! The sound system and lights are world class and every one from s4 especially Demo were amazing in helping set up a great party experience for our guests.