Oakview Terrace Reception Centre

18 reviews | Richmond Hill (Ontario)
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Reviews for Oakview Terrace Reception Centre

4.6 out of 5.0
  • Quality of service 4.6
  • Professionalism 4.7
  • Flexibility 4.3
  • Value 4.7
  • Response time 4.6

Awards

18

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  • eugie.joel

    Eugenie L. · Married on 24/08/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wonderful service from start to end

    We really enjoyed hosting our wedding at Oakview Terrace. The grounds are absolutely gorgeous in the summer and many of our guests had lots of compliments about the grounds. We mainly picked OT for the adorable chapel where we got married. It's so picturesque and beautiful! We did appreciate the affordability of the catering as well. Definitely better priced than some other venues which gouge you for all of your cash. They were flexible in making sure we were able to afford our package. Sylvia was wonderful from start to end. She was attentive to every detail and made us feel secure that we weren't going to get scammed into paying surprise fees either. Overall, we loved having our wedding at this venue. Thank you, Oakview Terrace!

    Sent on 23/01/2020
  • John

    John Z. · Married on 09/06/2019

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    Beautiful Ceremony and Reception Venue

    Set in a remote part of Richmond Hill, overlooking a big pond. This place is not very well known to many. There's a beautiful well maintained garden and the Chapel is right next to the reception hall. Food was not mindblowing but it was quite good, especially the Hors d'Oeuvres. Dining hall was not very big but easily accommodated 125 guests. Our contact, Sylvia, also coordinated many of the items during wedding day to make sure things went smoothly. They recently had a make-over and also includes Chiavari Chairs. Overall, a great venue and offers the option to have both Ceremony and Reception at the same place. Would definitely recommend!

    Sent on 15/06/2019
  • L

    Lisa W. · Married on 18/08/2018

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    Beautiful venue for intimate wedding ceremony

    Beautiful location and wedding chapel -- we loved it and our guests loved it too! Sylvia responded quickly to our emails and was very kind and helpful in guiding us through our wedding ceremony. Definitely would recommend to anyone looking for a venue that can host 100-150 people, is sheltered but feels almost like outdoors, and has that rustic feel.

    Sent on 28/08/2018
  • J

    Joyce B. · Married on 01/08/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Perfect Day

    I just had my engagement party in here and it was nothing but perfect. I especially love the chapel and would recommend to my friends. I also think I would have my wedding here in the near future as well.

    Sent on 29/08/2018
  • E

    Emma P. · Married on 29/07/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Lovely Wedding

    What a nice place for me to have my weeding ceremony. Excellent environment, tasty food and dessert. I would highly recommend this place for my best friend for her upcoming weeding. I have had a perfect wedding.

    Sent on 24/08/2018
  • Vivian

    Vivian C. · Married on 28/06/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A Lovely Memory

    Oakview terrace was absolutely amazing and I couldn't have asked for a better team to help me with my wedding and make my dream come true. They always responded within in a reasonable time and were very attentive to detail. The space is so beautiful and classy and elevated my wedding. I couldn't have asked for anything more. Thank you so very much for everything!

    Sent on 28/07/2018

    Oakview Terrace Reception Centre's reply:

    It was our absolute pleasure to have you, Vivian! Thank you for having us be a part of your special day!

    Best,
    Oakview Terrace Team
  • A

    Nw · Married on 24/09/2017

    4.4
    • Quality of service:
      4.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      4.0
    • Professionalism:
      4.0

    I would highly recommend Oakview Terrace to any couple hosting a wedding of 200 guests or less. The terrace grounds are beautifully kept, the chapel with open-concept shutters provides a rustic feel, and the privacy of the location gives your event a cozy feel as you would not have to share the space with any other party. Jan and her team are super responsive - what I appreciated from them was that their communication was efficient and straight-to-the-point .....no fluff, no nonsense. The price was very reasonable, especially since the $1,000 fee gets waived if your event is a Friday or Sunday. The additional $200 for a minister was well worth it - go with Lloyd Cooper. The food was good overall, but my guests heavily favoured the salmon over the steak (steak was on the thin side and overcooked). Jan was flexible with our appetizer and hors d'ouevres selections, as we deviated slightly from what the wedding package provided. Since we had a lunch function and didn't go with an open bar, we were allowed to bring in our own beverages of choice, as long as they weren't soft drinks. Definitely flexible, if you make the effort to ask them ahead of time. The key is to plan ahead, don't leave things to the last minute and the staff will certainly be willing to accommodate your needs. We had a great experience working with Oakview Terrace and we thoroughly enjoyed our wedding day.

    Sent on 04/10/2017

    Oakview Terrace Reception Centre's reply:

    Thank you for your lovely comments. It was our pleasure to work with you

    Could we share on our website?
    Mary Lynn
  • A

    Ashley R. · Married on 08/10/2016

    1.0
    • Quality of service:
      1.0
    • Responsiveness:
      1.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    The venue is beautiful, the food is amazing but the people running it are aweful! The head staff are rude, condescending, pushy and make you feel like you are doing something wrong all night. With that being said i did not lot them ruin my night or my wedding even though they seemed to try there hardest to do so. At the end of the night we were cleaning up and talking to the owner who was giving us a hard time and her staff walked by myself (the bride) and my family and announced how awful the night has been. The owner then rudely replied to us that she is sorry we had a bad time. My friend then explained that is was her staff that said that and all she said was oh.. well I guess I will need to talk to them . All in all the venue and the food are good but you will be dealing with attitudes if you choose this venue.

    Sent on 24/11/2016

    Oakview Terrace Reception Centre's reply:

    Hi Ashley,

    I'm terribly sorry for your past experience at Oakview Terrace, however, we are now under new management and will be sure to make everyone feel welcomed and cared for! Should you consider our beautiful venue for any further events I would love to personally give you a tour and show you the steps we've taken to elevate not only the space but our service as well.

    Warmly,
    Oakview Terrace Team
  • T

    Teresa B. · Married on 17/09/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our son and his beautiful new wife got married here in September and everything from the planning to end of the wedding day was professional and perfect.
    Our thanks to Jan and her excellent staff for making our day perfect. The venue and grounds were absolutely beautiful. The officiant and ceremony was lovely. The food is truly five star and outstanding and the service was great. THANKYOU to all of the staff for our perfect day.

    Sent on 13/12/2016

    Oakview Terrace Reception Centre's reply:

    Thanks Teresa - much appreciated. It was our pleasure to host your wedding and it was great to work with your family.
  • [Anonymous]

    3.4
    • Quality of service:
      4.0
    • Responsiveness:
      4.0
    • Value:
      3.0
    • Flexibility:
      1.0
    • Professionalism:
      5.0

    We were really hoping to be married here-- so beautiful! We were disappointed to hear that they do not allow us to have some of the staples of an Italian wedding-- no antipasto bar, no liqueurs, and nobody is allowed to do shots. The food portion sizes were also very small, and with no antipasto, we felt like we'd have to pay a lot more for our guests to fill their bellies. We have decided to move on to other venues because they are not very flexible here.

    Sent on 17/08/2014

    Oakview Terrace Reception Centre's reply:

    Hi there,

    I regret you were not able to hold your wedding at our venue, however, I am happy to say that Oakview Terrace is now under new management and we absolutely understand how important heritage, culture, and traditions are. Our new team is more than happy to work together and find a way to execute your most special day the way you have it envisioned. I do hope you consider us for future events and I would love to personally show you the changes we've made to our space and service!

    Warmly,
    Oakview Terrace Team
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