Kristen S. Sent on 31/07/2023
-
Quality of service
1.0 out of 5 rating
-
Response time
2.0 out of 5 rating
-
Professionalism
1.0 out of 5 rating
-
Value
1.0 out of 5 rating
-
Flexibility
1.0 out of 5 rating
Highly dissatisfied
Up to the wedding date everything seemed to be great with Brie and her team. However, the day of the wedding it was a disaster and made it so disappointing for myself and my guests.
1. Grass was long, we asked in rehearsal for it to be cut Brie said she would. She did not
2. We were told we had kitchen access and yet was not allowed to borrow a spoon for the bar.
3. The entire septic system backed up causing toilets to overflow as well as come through bathtub.
4. We were told we had a crew of 4 for cleaning up dinner/ tables throughout the party. We had two and had to go ask them to come as guests were clearing their own plates.
5. Our glamping tent guests when going to bed around midnight found they had no sheets or pillow cases on their beds. Some guests were in bed by then, with no sheets.
6. Bride and groom glamping tent was suppose to have heated blankets coffee and power, we had none of that. It was a major disappointment for a wedding night. Bonus at least we had sheets.
7. Messaging Brie it would take days to respond - so I emailed same questions to the main email. I got different answers from Brie and her team.
Very disorganized and promised many things that they didn’t live up to, I would not recommend this venue at all. Although the view is beautiful it is not worth wrecking your wedding day with all the issues like it did to me.
Up to the wedding date everything seemed to be great with Brie and her team. However, the day of the wedding it was a disaster and made it so disappointing for myself and my guests.
1. Grass was long, we asked in rehearsal for it to be cut Brie said she would. She did not
2. We were told we had kitchen access and yet was not allowed to borrow a spoon for the bar.
3. The entire septic system backed up causing toilets to overflow as well as come through bathtub.
4. We were told we had a crew of 4 for cleaning up dinner/ tables throughout the party. We had two and had to go ask them to come as guests were clearing their own plates.
5. Our glamping tent guests when going to bed around midnight found they had no sheets or pillow cases on their beds. Some guests were in bed by then, with no sheets.
6. Bride and groom glamping tent was suppose to have heated blankets coffee and power, we had none of that. It was a major disappointment for a wedding night. Bonus at least we had sheets.
7. Messaging Brie it would take days to respond - so I emailed same questions to the main email. I got different answers from Brie and her team.
Very disorganized and promised many things that they didn’t live up to, I would not recommend this venue at all. Although the view is beautiful it is not worth wrecking your wedding day with all the issues like it did to me.
Lakeview Events's reply:
While we may respectfully disagree with many aspects of this review. To maintain a high standard of professionalism, we refrain from making any comments that could be considered disparaging of past clients on social media platforms.