Quality of service4.9
Carol, Married on 23/09/2017
Sent on 08/11/2017
I attended a wedding fall of this year - older server at reception (Jan / Janis) very rude - one of the guests at our table asked for water - she huffed and mumbled something - brought it back to the table and pretty much dropped it on the table. This old woman should probably give up the serving job.
Hi Carol, Thank you for sharing with us. Sorry to hear about your experience. We are surprised about your comments, we continually receive glowing feedback on her exceptional customer service. We will follow up with her. All the best.
Valerie Tierney, Married on 16/09/2017
Sent on 02/10/2017
My husband and I got married on September 30th, 2017. Both Lynne and Karen were great to work with. Very quick to respond to questions I had via emails. I was able to look at the venue prior and see how other couples decorated so I could get ideas. I fell in love with the venue the moment I saw it. If your looking for more of a rustic and intimate spot, then this is the place for you! Guests loved the venue and raved about how great the food was. Overall a great experience.
Valerie and Billy,
Thank you for hosting your wedding at Pheasant Run and for the great review. It was our pleasure to work with you and your family. What a beautiful day it was. Please keep us up to date on any exciting news.
Karen and Lynne
Erika Hood, Married on 20/08/2017
Sent on 21/09/2017
First of all, Pheasant Run is the most beautiful and quaint venue!! I barely had to add my own decorations because it was already so beautiful. Karen and Lynn (the wedding coordinators) make sure the venue is always improving and looking as best as it possibly can. Its a very garden wedding type feel with stone floors, wooden beams, and gorgeous glass windows looking out to greenery. The ceremony site is right next to the reception site (literally a few feet), which makes the whole day feel very homey and close knit. Karen and Lynn were the most flexible and easy going people I have ever worked with. At times I felt like I didn't even have to say much, they just knew what I wanted and needed. They are very experienced and had WAAY better ideas than I (or pinterest) could even think of. I truly did feel I could trust them with this monumental day. I experienced no stress because I knew they would (and did) handle everything. Ladies (and gents) this is the place to have your wedding! It was the first venue we saw (of many) and nothing compared. Also super affordable for the GTA (but still gorgeous).
Thank you Erika and David!!!
It was such a pleasure to be a part of this very important and special day. The group prayer during the ceremony and David singing were such beautiful moments. We wish you both all the best! Karen and Lynne
Janelle Naiman, Married on 19/08/2017
Sent on 28/08/2017
Marshall and I were married August 19, 2017. We couldn't have asked for a better day. Lynne and Karen make an incredible team and make you feel so at ease when the final countdown is on. Food was incredible, ambience was amazing, and we have only heard wonderful compliments from all of my guests!! Thank you for everything. My day couldn't have been better!
Thank you Janelle and Marshall. It was so great to assist you with your wedding day. What a fun day it was! You two have such a beautiful connection. Wishing you all the best, Karen and Lynne
Jill Becker, Married on 17/09/2016
Sent on 26/09/2016
We had our wedding at Pheasant Run on September 17th, 2016, and I have to say it was the best day EVER!!! Lynne and Karen were amazing throughout the whole process!!! Everything ran so smoothly, the set up was fantastic and the food was wonderful!!! I can look back on the day and say everything went the way we had hoped!! The weather on the other hand did not do want we had wanted, BUT it still a wonderful day. Lynne and Karen were always there, assisting with pictures, set up and updating us on what was going to happen with the weather forecast. We had our ceremony indoors and it was absolutely perfect, the large windows and rustic decor fit well with what we wanted. We are soooo happy with everything, we highly recommend this venue to anyone looking to have a flawless wedding!!
Thanks again Lynne and Karen, and everyone at Pheasant Run!!
Jill & Mike
Thank you Jill and Mike!!! What a beautiful day it was, rain and all!
All the best,
Karen and Lynne
Kelly Carter, Married on 23/07/2016
Sent on 20/09/2016
Wonderful experience ! Recommend to anyone - most supportive staff and got exactly what we wanted. No complaints.
Kari, Married on 25/06/2016
Sent on 24/07/2016
We had our wedding at Pheasant Run in June 2016 and we can't say enough wonderful things about the staff, service, and amazing food! Having our wedding at Pheasant Run was one of the best decisions we made. From the get go, the staff there, specifically Lynne and Karen, went above and beyond to ensure that we had the perfect day. Having an on-site coordinator was amazing and we are so thankful that Lynne was there to help us coordinate all of the small details that we wouldn't have been able to do ourselves. Lynne's attention to detail and upbeat personality is something that made us love this venue even more. The dinner was cooked to perfection, even with the amount of guests we had. The staff at Pheasant Run helped us set up the decorations and went above and beyond- and to top it off, the outdoor ceremony was stunning. It was the best day ever and we would highly recommend the gorgeous venue and amazing team! :)
Lauren Potts, Married on 19/09/2015
Sent on 01/10/2015
I got married at Pheasant Run Golf Club on September 19th, 2015 and I can't thank Karen, Lynne, and their team enough. Everything was PERFECT. They were so amazing to work with! Both were quick to respond to my many emails and were open to meeting with me multiple times with different vendors. I knew I was in good hands from the beginning. During my initial visit, Lynne and Karen were so warm! I also noticed extreme attention to detail right away when I saw Karen setting up chairs for that day's ceremony, moving each one 1/2 of an inch to ensure they were perfectly straight. I walked away thinking, "these women are complete perfectionists. We need to get married here!" They were able to give me advice and put my mind at ease. I honestly couldn't have picked a better place to marry the love of my life.
Pheasant Run boasts a beautiful ceremony space with picturesque trees and greenery surrounding a gazebo (which is also fantastic for night time photo opportunities!). The reception venue itself is a unique mix of floor to ceiling glass windows that can be opened to let in a Summer breeze, rustic wooden beams, and a spacious tent for dancing and other shenanigans. The grounds also host a number of breathtaking sites for photos.
On the day of our wedding, everything ran so smoothly. Each staff member was attentive, professional and friendly; from the bartender to the waitstaff, everyone made our guests feel welcome. Even though there was some rain during the ceremony, Karen and Lynne were quick to jump to action and had numerous backup plans.
Ladies, thank-you so much for all of your hard work! For anyone who is looking for a gorgeous venue, delicious food, top-quality service and over-the-top perfectionism, you need to check out Pheasant Run Golf Club for your wedding. You won't regret it!
Lauren & Scott
Lauren and Scott, thank you for the incredible review. We had such a great time getting to know you and your set up crew (Ashley and Jon). All your DIY's looked so beautiful and really gave your style to the venue. Even with a bit of rain you had a huge smile on your face. We would love to see some photo's when you have a chance. We wish you all the best on your journey together. Please keep in touch. Karen and Lynne
Sent on 15/09/2015
Steve & I got married at Pheasant Run September 12th 2015 and it was, without a doubt, the greatest day of our lives! We booked our venue June of 2014 & there wasn't one day during the last year that Karen or Lynne were not promptly there for us when we had questions, unwelcomed drop-in's when we wanted to look at the venue or didn't answer the many many questions we had. Our relationship with them felt like a friendship, always being greeted with a smile & a hug - we couldn't have put our trust into 2 better people!
The day of our wedding was very gloomy for weather & threatened to pour rain down on us all day. Knowing how badly I wanted to get married outside, Karen & Lynne were so organized & on top of everything that they made sure everything happened the second it was supposed to so that I could get down the Aisle, marry my Steve & have a beautiful ceremony before the rain came down!
Aside from Karen & Lynne, the staff were absolutely amazing as well! Everyone was so responsive, happy & a joy to be around! The guests just loved our food & we had many compliments come our way on the food & Service!
Thank you Pheasant Run for helping us have the BEST DAY EVER!
Courtney and Steve, we are pleased that your day was so memorable. We were so happy that we beat the rain!!! It was fun for us to see your family back again. You guys made the place your own with such beautiful decor. We look forward to seeing some more pictures. Please keep in touch. All our best, Karen and Lynne
Sent on 17/09/2015
BEST WEDDING VENUE EVER!!! From start to finish, Pheasant Run was perfection. The food was delicious with very generous portions. The staff were so helpful and courteous. They went above and beyond to make our wedding the best day ever. Lynne our coordinator did a fabulous job of taking control and making sure all of the details and timing for the day was on point. No complaints whatsoever!!!