Windsor Arms Hotel

18 St. Thomas Street M5S 3E7 Toronto (Ontario) Map · Phone number
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8 reviews
4.8 out of 5.0
Number of guests 1 to 250
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About Windsor Arms Hotel

Windsor Arms Hotel is a refined hotel wedding venue located in Toronto, Ontario. This art deco-inspired hotel is reminiscent of the Roaring 20s with a glamorous aesthetic in each of its event spaces. Couples who hold their celebration here are treated to a luxurious experience from the venue tour to the wedding night.

Facilities and Capacity

This hotel features four function rooms of varying sizes, spoiling couples with several opulent choices. The Courtyard makes an elegant, memorable space for tremendous gatherings and is ideal for both ceremonies and receptions. This magnificent ballroom boasts high ceilings lifted by towering pillars and landscape paintings by renowned artist David Bierk. A favourite meeting place throughout the hotel’s history, The Courtyard offers couples a breathtaking location to tie the knot. Alternately, the Gatsby Restaurant is suitable for intimate celebrations of up to 75 guests. Newlyweds and their loved ones are sure to be transported to the decade of flappers and lavish parties with a reception in this dining room. There are also smaller spaces ideal for engagement parties, showers, or rehearsal dinners.

Services Offered

The team at Windsor Arms Hotel are available from start to finish to ensure their couples’ weddings are everything they’ve dreamed of. They have an event planner on-site to guide clients through the process of selecting and personalizing their event space. Newlyweds and their guests will have exclusive access to the venue on their wedding day, allowing for an unparalleled level of privacy. The catering staff assist in creating a personalized menu of exquisite dishes. They are happy to accommodate special requests or guests with dietary restrictions. As the events team strives to give couples their ideal wedding, they offer a variety of event packages that can be customized according to individual needs.

Accommodation

Newlyweds and guests can avail of the hotel’s overnight accommodations, which consist of 28 luxurious suites. Each suite is individually decorated, featuring jacuzzi tubs, comfortable mattresses and bedding, and musical instruments. The Sultan Suite is most commonly used as a get-ready room for wedding parties.

  • Number of guests From 1 to 250
  • Maximum Capacity 250
  • Type Ballroom, historic, hotel
  • Style City, classic, eclectic, glamorous
  • Event Services Accommodations, bridal suite, cake, catering / bar, clean up, event planning, event rentals, outside vendors, set up
  • Reception Site Fee - Peak Season C$ 790.00
  • Plated Service (per head) C$ 115.00
More information

More information about Windsor Arms Hotel

  • What is the minimum number of guests required to book your venue?
    1
  • How many event spaces or rooms does your venue offer?
    6
  • What kind of settings are available?
    Indoor
    Uncovered outdoor
  • Which of the following wedding events does your venue service?
    Ceremony
    Reception
    Bridal shower
    Engagement party
    Rehearsal dinner
  • What catering services do you offer?
    Buffet
    Cocktail reception
    Dessert
    Family style
    Hors d'oeuvres
    Plated
    Server(s)
    Stations
    Tastings
  • What bar services do you provide?
    Bartender(s)
    Cash bar
    Champagne toast
    House beer
    House wine
    House liquor
    Open bar
    Premium liquor
    Signature drink
    Specialty beer
    Specialty wine
  • What event items are available?
    Dance floor
    Chairs
    Tables
  • What food and beverage items are available?
    Barware
    China
    Chocolate fountain
    Flatware
    Glassware
    Linens
  • What transportation and access is available?
    Parking
    Valet
    Wheelchair access
  • Do you have a site fee for wedding receptions at your venue?
    No
  • What is the starting site fee for wedding receptions during off-peak season?
    C$ 586
  • Do you have a site fee for wedding ceremonies at your venue?
    Yes
  • What is the starting site fee for wedding ceremonies during peak season?
    C$ 750
  • What is the starting site fee for wedding ceremonies during off-peak season?
    C$ 750
  • Which of the following are included in starting site fee?
    Set up
    Clean up
    Event planning
    Chairs
    Tables
    China
    Flatware
    Glassware
    Bridal suite
  • What is the average catering price per person for buffet service?
    C$ 115
  • What is the average catering price per person for stations?
    C$ 115
  • What is the average catering price per person for hors d'oeurves?
    C$ 24
  • Which of the following are included in the cost of wedding catering?
    Server(s)
  • What is the starting price per person for bar service?
    C$ 55
  • Which of the following are included in the starting price for bar service?
    Open bar
    House beer
    House wine
    House liquor
    Bartenders

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8 Reviews for Windsor Arms Hotel


4.8 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 4.8
  • Value 4.8
  • Response time 4.6

20 User photos

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  • Kate

    Kate Hardy · Married on 11/08/2018

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Treated like Royalty

    We had our dream wedding at the Windsor Arms just over a week ago. We were a little anxious at the get-go about the negative reviews but a friend of a friend had her wedding here last year and assured us that their experience could not have been more positive. I’m so glad we didn’t pay attention to what we saw online - the space is gorgeous, the food fantastic, and Kelly, the new coordinator clearly knows her stuff. She was very accommodating with the menu and quite obviously wanted us to be happy. We had two private tastings and she worked closely with our planner to make sure all details were taken care of. You do pay a premium for this space but all costs are made known upfront, and for the feeling of old Victorian luxury and the prime Toronto location, it is absolutely to be expected. My bridal party was provided with a gorgeous room to get ready in and having the bridal suite right on site was a huge perk. The Courtyard Cafe (main ballroom), which was stunning before, has even been recently renovated and refreshed (Spring 2018) which was an unexpected and delightful surprise. Our huge thanks to Kelly and Ben for making sure we were so completely taken care of and that each of our guests had an incredible experience.

    Sent on 20/08/2018

    Windsor Arms Hotel's reply:

    Dearest Kate and Shahan.
    We are so happy to we could help you and your family create those wonderful memories and we hope to see you back at the hotel soon. Wishing you both all the best and a lifetime of happiness and success.
    The Windsor Arms Catering Department.
  • Olivia

    Olivia Ho · Married on 19/02/2017

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I am so happy we decided to book our wedding at the Windsor Arms Hotel. We were looking for a venue that was more unique and cozy than a banquet hall, and Windsor Arms definitely has that vintage charm! We received so many compliments on our venue of choice because of the sheer beauty of the venue. The aesthetics was a huge deciding factor, and the fact that they have an in-house kosher kitchen.

    I loved the fact that George, the owner, worked with us along the way, and made the time to meet with us and the catering manager (Sharon). Made us feel like VIP patrons throughout. I read other reviews online prior to booking this venue, and I have to give George credit—he may be “rough around the edges” (mind you, so am I), but we brought some of the bad reviews online (which you’ll always find) and asked him to address the issues, and he was very straight forward and open about it, and made us feel assured that we would not experience any issues. Everything is laid out in your contract, and he allowed me to personalize aspects of the contract to better suit our needs. That was one of the elements that I appreciated most, the fact that everything was customized to our requirements.

    Sharon went above and beyond to address every concern we had, and met with us on multiple occasions throughout the year we were planning. Right down to making sure the size of the strawberries on the plated dessert were proportional. This attention to detail was amazing! We also got a lot of compliments on the food!

    For me, one of the best parts about the wedding venue was that they really let us have the run of the hotel on our day. We had a rather large wedding for the venue (180 people), and our guests were all over—in the restaurant, in the bar, upstairs, in the main hall….and they did not give us a hard time at all. In fact, they even allowed us to take some wedding photos in the restaurant, which we really appreciated. The wedding suite is gorgeous, and they let us check out the next day very late in the afternoon. All in all, we felt like royalty.

    For the cons, there aren’t many. First, while we knew this when booking the venue, the venue is really much better for weddings under 150 people (seated dinner with dance floor). It got pretty crowded during cocktail hour, which also lasted a little longer than I would have preferred (though not sure if this was the venue’s fault or my other vendors). So I would say just be prepared for 2 hours of cocktails and get extra hors d’oeuvres. The other thing to note is that this is not a cheap venue….if you are looking for a budget venue, this is not an option. We didn’t do flowers or fancy décor, or super expensive wedding dress, etc. We chose to allocate majority of our budget to the venue because it was so important to us. So be prepared to pay a premium for a historical landmark 5-star venue. Parking is only valet, so we did not cover this for our guests (we also had open bar and didn’t want people driving anyway).

    All in all, we are very happy with our choice, and we really felt special on our day. The food was great, the venue looked amazing, and working with Sharon was such a pleasure. We look forward to staying at the hotel in the future, and reliving our memories!

    Sent on 09/06/2017
  • D

    David · Married on 02/11/2019

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      3.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A beautiful, unique and intimate venue for small-mid size weddings

    The Windsor Arms is one of the most special venues in Toronto. It is incredibly unique with its charming lobby, beautiful bar and ornate ballroom.

    Day-of, Jason and his events team run a tight ship, ensuring all food comes out on time, wine glasses were never empty and guests are always comfortable.

    In terms of planning, one of the best benefits of working with WA is the customization and personalization they will allow. We were able to bring in our own champagne, tailor the menu to be served Italian style (pasta/primi, salad and then secondi/main), and opt for petit-fours instead of plated desserts without having to totally break the bank. If you can, definitely upgrade to the fillet steak. It's deliciously cooked and each of our guests loved it.

    WA also has beautiful rooms which can be used for photographs, including one which connects to the Bridal Suite's living room, so that family members or Bridal party members can wait comfortably.

    We were 190 guests in the Courtyard (i.e. Ballroom) with a 15x18 dancefloor. The room was packed - mostly round tables of 10, with a King's table for us - and the dancefloor was always full. If you expect your guests to dance, and are planning to have a band (we had 9 pieces and DJ) 190 is as full as I'd go. That said, the King's Table and band take up space, so you certainly can seat more if you have a different configuration.

    We are really glad we chose the Windsor Arms for our wedding and know that our guests really enjoyed themselves. Thank you to Jason and George for their hard work.

    Sent on 09/12/2019
  • E

    Eliane Mcdonald · Married on 28/07/2018

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      3.0
    • Professionalism:
      5.0

    Jaw dropping wedding

    We hosted our wedding at the Windsor Arms and had an unforgettable evening. During the planning stages, the catering and event team headed by Kelly at the Windsor Arms went above and beyond. Kelly put my mind at ease by sitting with me during the planning stages and mapping out the finest of details. Our guests were blown away by the beautiful space. During the ceremony in the Courtyard Cafe, the light filtered in through the tall skylights, and the chandelier, ceiling and art work added lovely ambience. We hosted our cocktail hour in the Gatsby bar which all guests loved and could not stop raving about. Next for the reception, the team had transformed the courtyard cafe into my vision of a romantic, flower and candle filled space. The lighting adds drama and warmth to the space and is truly beautiful. Our food was delicious and the catering team was able to accommodate dietary restrictions of some of our guests. It is a beautiful, hidden gem to host a wedding and I would recommend it.

    Sent on 20/09/2018

    Windsor Arms Hotel's reply:

    Hello Eliane and Alan!
    It was such a pleasure for us to host your wedding at the Windsor Arms Hotel and we are delighted that both you and your guests were thrilled with how it all turned out. We look forward to having you back with us for your 1 year anniversary stay.
    All the best wishes to you both for a safe and happy future!
    The Windsor Arms Team.

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