Reviews for Walper Hotel

61 reviews
Rated
4.8
out of 5.0
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Quality of serviceRating 4.9 out of 5
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Response timeRating 4.7 out of 5
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ProfessionalismRating 4.8 out of 5
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ValueRating 4.8 out of 5
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FlexibilityRating 4.8 out of 5
Awards
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61
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22 User photos
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+ 18Photos
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Featured
Jenna M. Married on 07/11/2020Rating 5 out of 5-
Quality of serviceRating 5.0 out of 5
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ResponsivenessRating 5.0 out of 5
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ProfessionalismRating 5.0 out of 5
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ValueRating 5.0 out of 5
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FlexibilityRating 5.0 out of 5
Perfect wedding during COVID
My husband and I recently got married at the Walper (early November). Our small wedding with 30 guests was the most perfect day and the staff at the Walper, from the Coordinators Andrea and Ashley to the event staff (I'm sorry I can't remember everyone's name!), were the kindest, friendliest and most considerate. We felt very safe with the precautions and procedures the Walper has in place, but the way they have them integrated into the space, we were able to forget about the Pandemic for the evening. Each staff member asked us and the guests what we needed, remembered drink preferences and met our needs, often without us even knowing we had them! The planning process was constantly changing due to new regulations, but with Andrea and Ashley walking us through it, our dreams came true and it was even better than pictured. Honestly, my husband and I wouldn't have changed a thing about our day and the Walper was the main reason! Also, our family and friends loved the venue, drinks and raved about the food! Thank you to the staff at the Walper!!! We had the best wedding during COVID, not the best COVID wedding!! -
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Rebecca F. Married on 16/04/2022Rating 4 out of 5
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Quality of serviceRating 4.0 out of 5
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ResponsivenessRating 4.0 out of 5
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ProfessionalismRating 4.0 out of 5
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ValueRating 4.0 out of 5
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FlexibilityRating 4.0 out of 5
It was beautiful but details got missed
Not the smoothest day but good over all. Just be sure to check everything twice on the time line and final menu. Lovely people and event staff -
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Holly W. Married on 23/11/2021Rating 5 out of 5
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Quality of serviceRating 5.0 out of 5
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ResponsivenessRating 5.0 out of 5
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ProfessionalismRating 5.0 out of 5
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ValueRating 5.0 out of 5
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FlexibilityRating 5.0 out of 5
Hair stylist
I love working at the Walper. The team is attentive, kind and professional. As a hair stylist, I want to see the bridal party feel prepared, at ease and most importantly, having fun! This is what the Walper provides.
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Kendra S. Married on 06/11/2021Rating 5 out of 5
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Quality of serviceRating 5.0 out of 5
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ResponsivenessRating 5.0 out of 5
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ProfessionalismRating 5.0 out of 5
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ValueRating 5.0 out of 5
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FlexibilityRating 5.0 out of 5
Modern, clean, excellent staff
The staff was so helpful when they we're walking us through the venue and explained the packages well. The venue is gorgeous, so full of history and they've really kept to the vintage theme while adding modern elements. I would absolutely recommend! -
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Kristine Married on 23/10/2021Rating 5 out of 5
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Quality of serviceRating 5.0 out of 5
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ResponsivenessRating 5.0 out of 5
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ProfessionalismRating 5.0 out of 5
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ValueRating 5.0 out of 5
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FlexibilityRating 5.0 out of 5
Amazing Venue
We had to postpone our wedding like many others due to COVID. Andréa and Ashley were amazing to work with, and very flexible in answering all of our questions and concerns and accommodating with our requests. -
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Alana A. Married on 24/09/2021Rating 5 out of 5
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Quality of serviceRating 5.0 out of 5
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ResponsivenessRating 5.0 out of 5
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ProfessionalismRating 5.0 out of 5
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ValueRating 5.0 out of 5
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FlexibilityRating 5.0 out of 5
Amazing venue!
My husband and I recently got married at the Walper Hotel and it was honestly a perfect weekend. The Walper Hotel itself is such a beautiful venue, it made for a perfect intimate wedding with our family and friends. The entire staff, from the wedding coordinators, chef, front reception, to the servers and bartenders at the wedding were outstanding. They made planning the wedding so easy, and we loved staying at the hotel leading up to and after the wedding. The accommodations were excellent and our wedding guests that stayed overnight really loved the hotel. We highly recommend the Walper! -
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Kayla Married on 13/08/2021Rating 5 out of 5
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Quality of serviceRating 5.0 out of 5
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ResponsivenessRating 5.0 out of 5
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ProfessionalismRating 5.0 out of 5
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ValueRating 5.0 out of 5
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FlexibilityRating 5.0 out of 5
Above and Beyond
First of all, this has to be hands down the best customer service I have ever experienced. Andrea was so incredibly accommodating and understanding I truly felt valued and heard. She is so incredibly enthusiastic and made planning so much easier than i ever thought possible. No request, question, or even comment went without an answer, and if she didn't know, had no problem searching until she did. I was absolutely blown away.
The food at the walper is AH-MAZE-ING! We went for our complementary tasting and ended up adding a few things to our menu since we just had to have them. Andrea, of course, was happy to oblige. I changed my mind so many times and not once did I feel like an inconvenience.
Then you have the overall splendor that is the walper itself. A perfect one stop shop since you can have the ceremony, dinner, and reception all on one place. No need to go outside at all, unless you want to take gorgeous pictures in the many amazing locations around Kitchener. This also makes this venue perfect for a winter wedding which is what we chose. So gorgeous. So spacious. So affordable. They were happy to work with my budget and never made me feel like I needed to spend more or wasn't spending enough.
They are surely a team of experts that will happily go the extra mile to make your day everything you hoped and in my experience, even more. Do not overlook them. They will wow you! -
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Lia M. Married on 06/08/2021Rating 5 out of 5
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Quality of serviceRating 5.0 out of 5
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ResponsivenessRating 5.0 out of 5
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ProfessionalismRating 5.0 out of 5
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ValueRating 5.0 out of 5
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FlexibilityRating 5.0 out of 5
Amazing venue with fantastic staff!
Andrea and Ashley (The A-Team) were absolutely FANTASTIC in helping our wedding day come together and being on call for anything we needed that day. We felt so supported and knew that everything was being taken care of. It was so helpful to have them both there, guiding us to different portions of the day and helping us stick to the timeline too. Also, Andrea and Ashley created a private text group with me that day, which made asking questions and connecting with them so seamless. We also chose to get the Historic King suite which was perfect for us girls to get ready in the morning and then amazing to have the rest of the day for us and the wedding party to meet back up in. We couldn't have asked for a better day and we were just beaming the whole time ☺
Our guests had an amazing time too and raved about the food and service. They were really impressed with the flow of the evening and we didn't have a single worry all night. We are so grateful for the staff at the Walper who helped make our wedding day so special. Not only the day of, but also just being there and being so supportive through the booking and postponing process too during the pandemic. We talk all the time about how this pandemic solidified that we absolutely chose the right venue with how they've handled everything and helped us re-envision our day. You won't be disappointed in choosing the Walper! -
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Karla S. Married on 30/07/2021Rating 5 out of 5
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Quality of serviceRating 5.0 out of 5
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ResponsivenessRating 5.0 out of 5
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ProfessionalismRating 5.0 out of 5
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ValueRating 5.0 out of 5
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FlexibilityRating 5.0 out of 5
The Walper & Changes due to Covid
We first went to the Walper in Oct 2019 and knew right away we would be booking the venue for our Dec. 2020 wedding. Due to the unknowns with Covid and many factors at play, my fiance and I began to feel uneasy about whether we should do our wedding in Dec. I reached out to Andrea (our coordinator - who is amazing!) and told her our concerns. The Walper has been nothing but supportive, accommodating and flexible during this challenging time. Despite what other venues may have said was too early to change, the Walper told us we could change our date at no extra cost. We have now switched to a 2021 wedding and we couldn't be happier with our decision to go with the Walper. If you are considering this venue, we highly recommend it. Not only is it a gorgeous venue, but the people working at the Walper are also amazing!! -
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Kristen R. Married on 02/07/2021Rating 5 out of 5
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Quality of serviceRating 5.0 out of 5
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ResponsivenessRating 5.0 out of 5
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ProfessionalismRating 5.0 out of 5
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ValueRating 5.0 out of 5
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FlexibilityRating 5.0 out of 5
Excellent experience
My husband and I initially choose The Walper Hotel after Covid hit and we needed to postpone our wedding. Not only is the venue itself beyond beautiful, Andrea who was our main wedding coordinator, was beyond amazing to work with - there are so many amazing things I could say about her. She was great through the whole process, even when we had to postpone our wedding one more time. She listened to what we wanted and gave many creative suggestions along the way. Her and her team were so flexible, it made the planning easy. On the day of the wedding, the girls were great. They checked on me throughout the day, setup the ceremony, super responsive to my request. I can’t thank The Walper Hotel enough for how wonderful they are. I highly recommend them! -